ON LIBRARIES: It Begins With Relationships

build bridgesWhy is one librarian successful and another isn’t?  They can both work in the same district.  Their training and years on the job can be about the same.  The successful librarian might even be a newbie with lots to learn and the other with many years of experience.  Somehow the library program of one continues to grow and flourish while the other languishes.  Teachers resist using it, and when they do prefer to handle their students without any help from the librarian.  At the elementary level, the closest they come to the library is when they drop their students off and pick them up.

“People don’t care how much you know until they know how much you care.”  I have seen this favorite quote of mine attributed to a number of different sources, but the oldest citing I have gives Theodore Roosevelt the credit. What is important is that it is true.

I have said it many times, in the books I have written and the presentations I have given, “We are in the relationship business.” What I haven’t said is that if you don’t know how to build relationships you will be out business.

Librarians don’t have the luxury of not liking someone on the staff.  The job responsibility requires you to get along with everyone.  Not an always simple task when there are people who grate on your nerves and never have a nice word to say.  Yet it can and must be done. Let’s begin with some easy relationship building.

Relationships with Studentsworking with kids

You don’t grade them. They are not “yours.”  If they don’t like you, they will not only make it obvious, they will make your life miserable. Discipline problems grow and from your principal’s perspective you cannot manage your “classroom.”

While any kid can act out on a bad day, that should not be the norm.   Start by giving respect and you will get it back. Many librarians don’t realize how often they disrespect a student.  An adult comes in, and they break off any conversation, making it obvious to the student that you consider adults more important and worthy of your time. You help teachers find information, but you direct students where to go or give them a mini-lesson. Yes, you are there to teach them, but are you following up to see if they found what they needed?  Wouldn’t the lesson work just as well if you gave it and modeled the steps with them?

Do you make an effort to get to know students, particularly those who come to the library frequently? Do you know their interests? The books, authors, and activities they like?  Have you ever said to one of them, “I’m so glad you came in. We just got some new books, and I have one I am sure you will like. Do you want to see it?”  Students, like everyone else, appreciate when you show you know who they really are.

Parents-orientationRelationship with Teachers

The first rule in building relationships with teachers is to respect their confidences.  The grapevine and gossip is alive and well in every school. You cannot be a contributor. Relationships are based on trust and repeating what you are told is the quickest way to destroy any trust you built up.

A core of teachers everywhere are chronic complainers.  They complain about the administration, their fellow teachers, and their students. Don’t get sucked in.  You can say, “I understand how you feel,” or “I get how angry you are.” But never agree with those sentiments.  You can be sure it will be broadcast throughout the school. With PARCC testing more teachers than ever are complaining, and you undoubtedly have the same sentiments.  Saying, “I know hard everyone has been working. It’s been stressful,” is perfectly OK. Notice, you don’t add, how difficult it has been for you.  That comes off as whining, and it never works.

Slowly get to know teachers’ personal interests, hobbies, and whatever they care about.  If you find a website or a Pinterest board you think they would like, share it with them. The more communications and connections you have, the more likely they will be open to collaborating with you.

Administrators and Board Membersbuild-realtionships

This group is probably the most challenging for you to develop relationships, and yet as power stakeholders, they are the most important.  Begin with your principal.  Listen to what he/she says at faculty meetings and in other communications.  What seems to be of most importance to him/her?  High stakes test? Integrating technology?  Community outreach? How can the library program help attain it?  Figure out how to present that information in under five minutes (they are always heavily pressed for time), and show what a team player you are and how vital the library program is.  You can also find out about personal interests, just as you did with teachers.

Unless you know them personally, the best way to get to know Board members is to go to Board meetings.  See if you can get the other librarians in your district to take turns attending meetings.  Which Board member seems to be most likely to support libraries?  Perhaps you can send that person, with your principal’s approval, a quarterly or annual report.  Be sure it is visual and shows students at work.  Keep the information channel open.  Issue invitations, and learn more about their interests.

Remember, “People don’t care how much you know, until they know how much you care.” Build relationships first, and everything else will follow.

ON LIBRARIES: From Library to Learning Commons

learning commonsYou have heard the term Learning Commons.  You may have read an article or two about it and thought it sounded wonderful—in a distant way.  Your library can’t become a Learning Commons. Because:

  • It takes too much time.
  • It costs too much money.
  • The administration won’t go for it.

For the most part, all three reasons (and any more you can come up with) are true—and false. If you decide it can’t happen in your library, it won’t. But what if you could transform your library into a Learning Commons?  Would it be worth the time and the risk?  How would having a Learning Commons change the perception of your program in the eyes of students? Teachers? Administrators? Parents and the larger community?  It’s one more step, a big one but a step, in demonstrating your leadership.transformation2

Some Reasons to Consider

Let’s start with why you should want to make the transformation.  Years ago, school librarians added the word “media” to their title. The reason was to focus attention on how libraries had moved from just having print to incorporating technology into learning and research.  It was important to change perceptions to prevent libraries being regarded as dusty warehouses.

Once again it is time to change perceptions first and then change reality.  As with many businesses, the 21st century demands we reinvent ourselves.  Does your library look like one from the 1990’s?  Earlier?  The world has changed radically in the past quarter of a century, and it’s not just the technology.  It’s how our relationships, learning, and communications have been transformed by technology.

We are living in a participatory culture.  We rely on crowd-sourcing, curating, and 24/7 access to information—much of it from our smart phones.  Does your library reflect those changes?  If you were a students would you see the library as a place to learn, create, share, and grow? (Those are the shortcut phrases describing the four standards of the AASL Standards for the 21st-Century Learner.)

planCreating a Plan

As the great American philosopher Yogi Berra said, “If you don’t know where you are going, you will wind up someplace else.” Fortunately, you don’t need to do this on your own.  In a Knowledge Quest article Carole Koechlin and David V. Loerstcher explain the elements needed in a Learning Commons and how to plan for them.

While the article is an excellent start, you also need an incentive to keep you going. You are all highly capable researchers. Look for images of Learning Commons and more articles detailing how others have made the transformation.  Not only will this inspire you, it will be useful later when you present your plan. Limit your search by grade level.  While the concept stays the same, you may want to know what an elementary Learning Commons looks like.

Don’t be intimidated by the pictures.  Just look at the message the different spaces convey.  It’s all about participating, sharing, creating, doing. Where in the Learning Commons do these different activities happen?  You want to demonstrate the library is not just a place for finding things.  It’s a place for making things – and more.  It promotes inquiry learning just by the environment it creates.

The conversion to a Learning Commons does not have to be done in one year.  In fact, it might be better if it were stretched out to at least three years.  This way you can see what is working, what needs tweaking, and where you need to add or delete ideas you had for the next stage.

Finding the Moneyfind the money

Your space will need to change.  Fresh paint on walls, green screens, signs, and new furniture cost money. Most of you have been struggling with small or no budgets.  How can you pay for this?  Time to get creative.

What parts of the transformation are DIY – or DIY with volunteer help? What can be done cheaply? For example tables and chairs need to be moveable to allow maximum flexibility.  How much would it cost to put what you have on casters?  What outside sources of funds are available?  Most districts have a local education foundation that gives grants.  Are there other grants you could apply for?  Could the parent teacher organization help in any way?

talkConvincing the Administrators

Nothing is going to happen without the support of the administration.  Once you have you plan put together and have collected a file of pictures, prepare a pitch for your principal. Be sure to include pictures of libraries from the 1950s, the 1990 and your current library.

What is the key message you want to deliver?  If possible, tie it to your Vision and the Mission of the school. Keep it brief.  Show the work you have done and your cost analysis.

You may get shot down, but listen carefully to what you’re told.  I had a superintendent who told me she saved a lot of time by responding with a “no” to almost every suggestion.  Most people would just go away disappointed.  I would come back with an alternative.  And then another alternative.  By this time she knew I was serious and that I would work hard to see the project accomplished.

Are you up for the challenge?  Isn’t it worth it to try?

ON LIBRARIES – Standard Approach to Leadership

be calm and leadNo, this is not about a basic way to be a leader. I meet so many school librarians who feel being a leader is too difficult or too time-consuming or too—add you own reason (for more excuses see my blog October 15 Stories We Tell Ourselves).  This is about a very simple way to ease into leadership.  And you do need to find a path to leadership because, as I have been saying for some time – Leading isn’t an option—it’s a job requirement.

Standards have become an educational obsession.  Many librarians have proven their value by showing how they can help teachers in meeting the Common Core Standards, and the research results consistently show a high correlation between an active library program staffed by a certified school librarian and student performance on high stakes test. By doing so, these librarians have shown the value of their program, but you can use standards to do even more to showcase you as a leader.

And good news – there is a shortcut.short cut

AASL has a Crosswalk between the AASL Standards for the 21st-Century Learner and the Common Core Standards for English Language Arts, Reading Standards for Literacy in History/Social Studies, Reading Standards for Literacy in Science/Technical Subjects, Writing Standards for Literacy in History/Social Studies, Science & Technical Subjects, and Mathematics. In other words—the Common Core standards in all subject areas are matched to the AASL Standards for the 21st-Century Learner and you can either start with the Common Core standard and find the matching AASL one(s) or start with the AASL standards and get the related Common Core standards.

You can look at your lesson plan and see which AASL standard(s) you are addressing: Standard 1 – Inquire, think critically, and gain knowledge: Standard 2 – Draw conclusions, make informed decisions, apply knowledge to new situations, and create new knowledge; Standard 3 – Share knowledge and participate ethically and productively as members of our democratic society, and/or Standard 4 – Pursue personal and aesthetic growth.  When you click on that Standard you find a two column table.  The first column lists the indicators for each of the four strands. The second column give the applicable Common Core standard that matches.

crosswalkSince I am more familiar the AASL Standards than with the specifics of Common Core, this is the way I would begin.  I know what AASL Standards I want students to get as the result of a learning opportunity, so I check for the Common Core standard that includes the grade level I am dealing with.

However, if you want to really focus on Common Core, go in that direction. Select the appropriate standard area and click on the grade level.  Don’t be alarmed by the many standards for which there is no corresponding AASL Standard.  Just keep scrolling down.  The empty cells reflect areas not part of the library program. You are not reproducing what happens in the classroom.  Your unique role is in providing those components of Common Core which are central to the library program.

Now when you write your lesson plans, do a copy/paste of the matching Common Core and AASL Standards.  Not only does this show how you address the needs of students, it also highlights how our national standards are in alignments with Common Core.  Once you have done this a few times, make an appointment with your supervisor or principal and show how this crosswalk works.

If you have purchased the 12-copy packet of AASL Standards, give one to the administrator, if not, download them and do the same. Point out what is on the first two pages and then discuss the four strands which are explained on the last page.

How does this make you a leader?  It demonstrates you are an instructional partner to teachers. It also highlights your understanding of the importance of standards and how AASL has national presence in developing standards for 21st century learners. (Do stress the word learners as opposed to students – it focuses on the need to realize we are all learners.)

On a final note – Common Core is slowly moving out of the picture and AASL is in the process of revising the standards which are now eight-years old.  This is a fast-moving world and AASL seeks to stay on top of the changes.  As a leader in your building you must do the same.  Be on the lookout for whatever succeeds Common Core.  Something will.  Keep checking the AASL website so you are aware of the new standards when they are published.  Your students, teachers, and administrators need you to be prepared.  That’s how leaders behave.

When Being Right Is Wrong

two sidesIn the past few days I have gotten e-mails from two librarians from different states with very different responsibilities but a similar challenge. Each is now coping with big challenges with their superiors stemming from the administrators’ strong belief that they are right. What should you do in a situation like this?  Cave in?  Accept an incorrect assessment?  Ignore being disrespected? Definitely not.  But it’s obvious that insisting on being right is not going to lead to the outcome you want.

In the first case, the librarian worked with one department in a large educational consortium. A relatively new administrator instituted procedures that worked against what the librarian was trying to accomplish and seemed unaware of the dynamics in coordinating practices and interests of the different members of this department.  A job performance review highlighted this disparate view and hinted at the administrator’s correct perception that the librarian disliked her. In the other case, an elementary librarian was copied on an email to a teacher (and hadn’t read it), telling her to bring her class to the library as part of schedule changes caused by testing.  The administrator had sent it without checking to see if any classes were already in the library, and the librarian felt disrespected.Relationship over ego

Having heard the details of what occurred, there is no question that both of the librarians are right—and therein lies the problem. We are in a relationship business, and in relationships, unlike with tasks, being committed to being right can create trouble.  When a librarian is critical of a directive or approach taken by an administrator, he or she invariably reacts negatively deciding, correctly, that the librarian is not a team player and is possibly a threat to what the administrator is trying to achieve—rightly or wrongly.

Consider this, “Do you want to right, or do you want to make it work?”  Because, if you focus on being right, it most certainly won’t work.  As I noted earlier, we are in a relationship business and maintaining your position will destroy not build relationships.

Here’s an example of how this works.  You are a middle or high school librarian and a teacher schedules his class for an upcoming research project.  You work on the lesson, find websites and apps, pull relevant print material and are fully prepared but the class doesn’t show.  You are angry with the teacher—and rightly so.  Do you go to the teacher and let him see you are furious? If you do, what will the results be?  Your ultimate goal is to reach the students.  Being right will prevent you from achieving this – and harm your working relationship with this teacher.

right or what worksIf you go to the teacher instead and say “I probably should have sent you a reminder, but your class was scheduled to come to the library.  Do you want to reschedule or should we cancel the project?”  The teacher will likely be contrite and the two of you can come up with a workable revision. You also have not alienated the teacher who will be glad to work with you in the future.

Letting go of being right is not easy.  It’s natural to guard our territory—and our emotions.  However, we are also big picture people.  When dealing with a situation where you know you are right, step back before you speak or email in response.  Consider whether being right will get you where you want to go.  Remember, “Do you want to be right, or do you want it to work?”