Posted on by hildaweisburg

Spreading Joy

It’s National Library Week and the theme is FIND YOUR JOY embodied so wonderfully by “The Internet Librarian” and children’s book author Mychal Threets (and expressed in his book I’m So Happy You’re Here – A Celebration of Library Joy.). In recognition of his joyful advocacy and dedication to library life, Mychal has been honored with numerous awards: the 2024 I Love My Librarian Award from the American Library Association, inclusion in School Library Journal’s 2024 Movers and Shakers, TIME Magazine’s 2024 Next Generation Leaders, a 2024 Webby Award for Social Impact, and a spot on TIME’s inaugural 2025 list of 100 Creators.

Joy isn’t a topic we hear about much these days. But it should be and it can be, no matter how challenging it feels for us and the people we serve. Can you think of at least a few of those moments now?  A student getting excited about a book you showed them or finding just what they needed for a research project. A teacher realizing that your collaboration lead to a greater success than they anticipated. Maybe your principal being grateful for information you gave them that they were able to use at a school committee meeting.

Unfortunately, most days joy is far from what you are feeling and hard to connect to. But joy can be a powerful tool and finding ways to tap into it can turn difficult situations around. In her SmartBrief article “The joy gap: What’s missing in the modern workplace, Amy Leneker takes up the challenge of changing our environment. She offers these insights on joy.

The Myth that Widens the Joy Gap – Leneker begins with myth that, “Stress is the price we pay for success.” Even before politics became a more common part of our library lives, we experienced stressed. We serve students, teachers, and the administration. Ours is a high pressure career, but if we lose our joy in what we do, we lose our “Why” for becoming a librarian, and are less successful in what we do. Leneker points to neuroscience studies showing that when the brain is stressed it has “less capacity for creativity, learning, connection and strategic thinking.” Each of these abilities is critical to being successful and serving your library community. Its time find our way back to looking forward to coming to work each day, or as many days as possible.

Where Joy Actually Comes From – Quoting Catherine Price, author of The Power of Fun, Leneker share that fun comes from a connection between playfulness, connection and flow. It is a“lighthearted attitude, creating a special, shared experience with others and committing to being active, engaged and present.” This is something that is very inline with creating a space that is welcoming to all. Bright colors, relevant topics, ways to have fun with what students are there to learn brings joy into the library and people’s days. We can share our successes and wins and encourage others to share theirs. And, instead of watching body language to recognize when someone is depressed or worried look for signs of happiness and joy in others then ask them what has put that smile on their face. Joy reigns when it is shared.

Science-backed practice – New and Good – It’s not surprising that sharing good news “triggers dopamine…improving mood and openness. Hearing others’ good news has a similar effect.” Yet most us of start conversations with what’s going wrong. Leneker suggests setting the tone of a situation by starting with some positivity. Asking, “What’s good today?” Or asking about a hobby, movie or favorite thing of the person you’re talking to will immediately bring more joy to your relationships and connections.

Start with Simple, Low-effort Wins – Small moments the bring joy can have long lasting results. Smiles, appreciation, meaningful compliments even when you are just passing someone in the hall has an impact. Start meetings discussing achievements, congratulate students and teachers at the beginning of a lesson. Leneker says to consider looking at where success and joy might have a place in your Mission Statement of Vision. “Our library is a place of joy where…”

Closing the Joy Gap Is a Leadership Choice – Leneker says, “The joy gap isn’t inevitable. It’s the result of cultural choices.” Instead of trying to work harder, focus on the joy of learning, growing, and living. Spread the message as you go through the day. We tend to avoid people who are stressed and always busy. That won’t strengthen and build our relationship with teachers. How many students have avoided asking you questions because you seemed too busy or serious? Start with joy and see where it takes you.

My tip? Create a Joy Journal. Note when you have a “win.” Keep track when something or someone makes you laugh. Take time to notice something that brought lightness to your day. There is truth in the saying “laughter is the best medicine.” Look for ways to bring and encourage joy and watch what blooms.

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Curiosity Grows Minds

For a lot of people, if they curious about something, they google it. End of curiosity. It’s easy. But there are deeper questions that Google can’t answer. Those are the questions that fuel and grow minds.

Searching for answers to these deeper questions are at the core of the Shared Foundations in AASL’s National School Library Standards for Learners, School Librarians, and School Libraries, Second Edition. As the Framework for Learners states in Inquire. Learners “Build new knowledge by inquiring, thinking critically, identifying problems, and developing strategies for solving problem.”

In other words, the Learners are growing their minds.

How do you Inspire (the second of the Shared Foundations) students to generate the questions that lead to growing their minds? Tisa Montgomery, in her ASCD/ISTE blog Start with Wonder, provides a route to this deeper thinking.

An experience as a young student inspired Montgomery’s approach. Her seventh grade science teacher held up two freshly fallen green leaves and asked, “What would you want to know if you found these in a forest?” It was wonder rather than content that fueled the lesson. As the article continues, Montgomery quotes a study showing that curiosity is the force that “drives deep learning and meaning-making.” Most importantly it connects to the real world, making the lesson more meaningful and lasting.

Leveraging Curiosity‑Driven Questions – Two examples Montgomery offers are showing an elementary class on the water cycle the condensation forming on a cold soda can and asking, “Where do you think that water came from?” Based on her suggestion, you might ask students to consider how a recent book they read would be different if another character had written it. She points out: “The goal isn’t accuracy; it’s engagement… curiosity reshapes attention and energy in the room.” You also create a situation where there is no wrong answer – only deeper understanding.

Nurturing Student‑Generated Inquiry – The library is the perfect space for some of Montgomery’s suggestions such as posting a Wonder Wall to track evolving questions. Students from different classes can contribute to it making the process collaborative. Another example is to “Classify questions as factual, analytical, or generative.” This will also develop their ability to choose the best AI tool for research. Incorporate reflection, allowing students to refine their original answers as their inquiry grows. An example for middle and high school could be, “What defines a revolution?” Initially, they listed events and leaders. But as their inquiry deepened, they began to ask, “Can revolutions happen without violence?” and “What role does curiosity play in change?” (The last question has me thinking.)

What Leaders Can Do – As leaders we must be models of lifelong learning. Share your curiosity with students, teachers, and administrators. Ask students to identify one way you could have made a lesson more meaningful. Ask teachers where they feel they could use more help. Ask principals how you can give them data in a more meaningful way so they can use clearly and powerfully with their superintendent and Board of Education.

Curiosity didn’t kill the cat. It inspired them to choose an alternate approach. Look for where and how you can inspire it and spark the thinking, leading to a deeper understanding and appreciation of what you contribute to the success of the school community. And look for the places where your curiosity is sparked.

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Six Steps to Improve Your Active Listening

Can you hear me now? A familiar question when one is presenting and you’re worried if there’s a problem with the equipment. But the question is even more important when we are communicating with others. Active listening builds trust, and, as you know, trust is the foundation of relationships which we need with students, teachers, administrators and more.

Communication consists of three parts: the sender, the message, and the receiver. Once the message reaches the receiver, the process is reversed. The receiver becomes the sender, a new message is sent, and the former sender is now the receiver. When this works perfectly, the parties involved get and give the necessary information. However, all too often, there is static on the line affecting one or more of the three parts. By learning to be an active listener you eliminate or at least minimize this static.

In his blog article Why Active Listening May Be the Most Underrated Leadership Skill, John Mattoneprovides six steps to ensure you are really listening. Here are his recommendations, along with my comments on how it plays out in our library world:

  1. Listening Fully – This seems obvious, but Mattone explains this means, “giving your complete attention, reducing personal bias, and processing what the speaker intends to communicate.” You probably are seeing the problem already. In your overly busy day, you have multiple demands coming at you almost simultaneously. Also consider Mattone’s reference to reducing personal bias. Is the student always a pest, nitpicking details to delay getting to work? Is the teacher one who invariably rejects all your help? (Maybe that’s because you aren’t listening fully?) No matter the sender or the method, it is vital that you fully listen to the message you are being given. While it is most apparent in your verbal communication, your emails and texts also need your attention.
  2. Observing Nonverbal Cues – We communicate on the subconscious level in our nonverbal cues. Our body language conveys an enormous amount of information. Starting with our lips, eyes, and brows, moving down to our shoulders, and our posture in general, we are sending information. In your next conversation, notice the ones you are being sent. Does the sender seem nervous or self-assured? When you’re having a meeting with your principal, do they seem engaged, rushed, or concerned? By noticing these cues, you can give better responses. Need practice? The next time you’re in the supermarket or other public places observe the people you pass and see if you can determine what messages they are sending.
  3. Staying Present and Attentive – Mattone says, “Leaders must quiet internal noise, avoid mental drift, and stay centered so the person speaking feels valued.” While the student or teacher is talking, is your mind wandering? We have so much to do, we often are multi-tasking even in the middle of a conversation. Stay present as much as possible. Keep this in mind when during casual interactions. Watch and listen when you sign in or out. Observe and interact with students as they come in for a class. You can anticipate how a student or the class will respond to the learning experience and make adjustments when needed.
  4. Summarizing Key Points – When you do this after the other person finishes speaking, you demonstrate you have been listening. It is also an opportunity to identify what you might have misunderstood. As Mattone points out, “When leaders reflect back what they heard, they confirm accuracy and demonstrate respect for the speaker.” The summary allows both the receiver and you a chance to expand or focus on the essentials of the communication. (For those comfortable with AI – Gmail and other email services frequently include summary points of what was included in the exchange. It’s a helpful addition.)
  5. Asking Open-Ended Questions – Open-ended questions stimulate deeper thought into the desired outcomes along with the possibility of revising some of what a teacher wants or helping a student see what they need to do to pursue their investigation. In a conversation with your principal, it alerts you to their goals giving you the ability to tie your plan to their needs. Mattone says these questions, “uncover insights that support better coaching and developmental outcomes.”
  6. Maintaining Eye Contact – While only possible during face-to-face communication, this is a core component of Active Listening. It shows you are solely focused on the speaker. In Matton’s words, “It signals attentiveness, interest, and credibility.” He continues, “When leaders maintain appropriate eye contact, they communicate respect and commitment, reinforcing trust in the relationship and helping the other person feel fully heard.”

Active Listening isn’t an easy skill to master, but it is one you need in your leadership toolkit. You won’t always do it, but the more you are aware of it, the better you’ll get. Do you hear me?

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The 5th Law of Library Science

In 1969, Laurence J. Peter proposed what has become known as “The Peter Principle.” It basically states that in the work world people rise to their level of incompetence. They get to the highest position possible and from there, don’t have the skills to advance further. By contrast, in his SmartBriefs article Avoiding the Peter Principle, Paul Thornton says, “Effective leaders do the opposite; they continue to learn and adapt.”  The key, he writes, is adaptability and growth mindset.

To do this, he has several recommendations and I’ve added my usual comments aligning them with working in a school library. I’m saving the connection to the title until the end of this blog. Many of you will have figured it out.

Keep learning – Most of you do this every day as you discover new tools and sources. Thornton points to the value of learning from experience. He says, leaders “see mistakes, feedback and unexpected outcomes as data and ask, “What can I learn?”’ As we tell our students, FAIL can be thought of as an acronym for “First Attempt In Learning.” One more way to keep learning is to be open to learning from your students. They live at technology’s edge. When I was working as a high school librarian, my library council was a font of information. And they loved that they were teaching me. Consider keeping track of what you learn each day. Much is added to our store of knowledge that we don’t realize has occurred. By recording it, you see where and how you acquired the information. The log will also help when you do your regular report to your principal.

Keep adapting – Paraphrasing Darwin, “it’s not the fittest who survive—it’s the most adaptable.” When things go wrong with technology and it’s crunch time, you adapt. When your principal makes a change in your schedule, you adapt. Thornton identifies these traits in leaders who cannot adapt:

  • They dismiss evidence, trends or feedback that suggest a different approach is needed.
  • They become defensive when challenged.
  • They hide behind rules and policies instead of exercising judgment.
  • They discourage experimentation and punish mistakes. 

Unfortunately, if it’s the administration that has those traits, we must adapt by developing strategic plans to move them off their negative mindset.

The payoff – As Thornton rightly says about those who keep learning and adapting, “They spot opportunities more quickly, respond faster to changing circumstances and make smarter decisions.” Equally important for us, he says, “In addition, people are more willing to follow leaders who demonstrate a commitment to learning and the courage to keep evolving.”

And now to turn back to the title of this blog. If you have a degree in Library and Information Science, you learned about S. J. Ranganathan who in 1931 published The 5 Laws of Library Science which are:

1. Books Are For Use
2. Every Reader His/Her Book
3. Every Book Its Reader
4. Save The Time Of The Reader
5. The Library Is A Growing Organism

All are still valid, but in this case, it’s the fifth law we must remember. An organism that isn’t growing is dying. We need to use every tool and skill we have to keep growing, adapting, and learning. When we do this, we continue to rise and live into our Vision.

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Three Steps to Handle Pressure

Leaders are always dealing with pressure. It goes hand in hand with working toward a powerful Vision. But the short-term pressures can be unendingly draining. Every day as you walk into your school, you wonder what new situation is going to hit the fan. The anxiety often pervades your time with family and friends. If you live where you work, even shopping can be a challenge.

It’s unhealthy to live that way, and it keeps you from being your best, not only with students and teachers but outside of school. You need a way to deal with pressure that will help you thrive rather than feeling as though you’re clinging to each day with your finger tips.

We can’t control what happens. We can only control how we deal with it. Our focus must be on our Mission (purpose) and Vision (ultimate goal). In her article Under Pressure As A Leader: Three Tips On How to Succeed, LaRae Quy (who I’ve referenced before)offers these tips to achieve that:

  1. Plan for the worst – This doesn’t mean preparing for doom. It is anticipating what might happen and how you will respond. Quy suggests you ask yourself, “How would I respond if…” [then} Work through potential work scenarios using visualization.” For example, what would you do if you’re greeted by a parent as you enter the school, brandishing a book from your library and calling it filth. Your first step is acknowledging their concern then lowering their tone. Say something like, “I understand you are concerned about your child. Let’s go into the library and work on fixing this.” You can be prepared by having the Action Toolkit from Unite Against Book Bans and other additional resources from AASL and your state school library association.
  2. Follow all leads – Then we’re in a challenging place or faced with a difficult situation, we tend to do what is most familiar. But is that the best choice? Is there something new you could try. Back to the original example, you have a method of handling that potential book banner. Has anything changed since you made that plan? Are there people who can help you come up with other methods? Start with your Personal Learning Network (PLN). Ask what they have done to deal with confrontations or any other issues putting pressure on you. What helped them build support with parents. If the book banner plans on attending a Board meeting, will any of your potential advocates be there to speak up for the library.
  3. Think of the long term – This is why having Mission and Vision is key. It can help you remember what you’re striving for when the moment is challenging. Focusing on what’s immediately in front of us can cause narrow thinking which leads to mistakes that affect the future. Don’t do something today that is against your values, even if it alleviates the immediate pressure. It will come back to bite you. As Quy says, “Focusing on the long term helps us develop better coping and decision-making skills, as we rely more on cognitive strategies, such as self-control and problem-solving, rather than impulsive emotional reactions.”

To add to Quy’s tips, I want you to remember the lesson of the redwood trees. They have shallow roots yet manage to stand tall in the heavy winds. They do it by intertwining their roots with other redwoods. Don’t go it alone. We are stronger together and when there are people around you who understand the pressure you’re under, it’s not quite as bad.

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The Three Priority Rule

We are all busy. Too busy. And nothing suggests this is going to change. The question becomes: What can we do so that at the end of the day, we feel like we spent our time well?

In his article “The Great Busyness Delusion: Confusing Motion with Movement,” Brendan Keegan recounts a conversation with a friend. He’d asked her what she accomplished that day. After talking for fifteen minutes about the things she’d done, he asked again, “But what did you accomplish?” Like many of us, she’d confused being busy with being productive.

Keegan goes on to write: “Busy is sitting in meetings as the twelfth participant. Productive is structuring your day so you don’t need to. Busy is attending every meeting. Productive is questioning which meetings need to exist. Busy is multitasking. Productive is intentional tasking.”

How do we switch busy to productivity? Keegan proposes a “Three Priority Rule.” At the beginning of each day – or whenever you’re doing your planning – Keegan says, “identify the three most important things you need to accomplish. Everything else is secondary. If you can’t complete those three things because you’re too busy with other activities, you’re not busy — you’re distracted.”

So how do you reduce the list of tasks you have been doing so you can focus on your three priorities? Here are his recommendations along with my usual comments:

The Unnecessary Email Flow – Does your inbox gets filled right after you finish going through and deleting stuff? Guess what? You don’t have to open every email before deleting it. You also don’t need to go back several times a day to see what has come in. Instead, if it’s a priority, do email first thing when you get in, otherwise, save it for the end of the day. Where can you cut back on this repetitive and draining task.

The Multitasking Myth – Keegan says, “Studies show that multitasking can reduce productivity by up to 40%.” When it comes to your priorities, don’t work distracted. Keep your focus on what needs to be done now. This is also true for non-priorities. For example, don’t review your email while you are on a call. It lowers your effectiveness and adds to your stress. How can you eliminate distractions so you do one thing at a tme?

The Urgency Trap – We tend to act as though every task is equally urgent. They’re not. As Keegan notes, “Real productivity isn’t about doing more things; it’s about doing the right things well,” and “It’s not about being busy; it’s about being effective.” Working with students and teachers are high priority. Knowing and focusing on our Mission are high priorities. What are you doing that’s taking you away from that?

Breaking the Busyness Cycle – Keegan recommends asking yourself different questions to help you see how you are moving forward: “What did you accomplish?” and “What problems did you solve?” Either of these will help you see where you may have gotten off track and help you get back to focusing on your Mission and priorities. You probably won’t like your answers to these when you first start, but over time you’ll see a change in how you use your time and focus.

Before starting on this, think about when you like to plan. Do you prefer to determine your priorities at the start of the day, before you leave or maybe as you commute (in either direction). Make sure you write them down in a place you can find them. Then, before making the next set, ask yourself if you accomplished what you set out to do. If not, what distracted you? What could you do differently the next time?

One of my three priorities for today was doing this blog. And now I’ve accomplished that.. What’s on your list?

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The Journey to Wisdom

The Cambridge English Dictionary defines Wisdom as: the ability to use your knowledge and experience to make moral decisions and judgments.” The key here is that wisdom doesn’t come overnight. It is important for us to remember that and embrace the journey.

This message is embedded in our fairy and folk tales. As Jonny Thomson explains in “The 3 colors: What folktales teach about how to grow wise”, wisdom as the result of going through three phases. As school librarians we are familiar with the tales, but perhaps we didn’t see the importance of them. Thomson points out how well-known stories show a journey to wisdom through The Red, The Black, and The White. As always in sharing his perceptions, I will add my comments on how they pertain to our daily world.

The Red — Tomson says, “The Red is ambition. It’s life force, ego, desire, and the courage to go beyond the comfortable.” This is what powers us. We enter the profession full of energy, determined to put the library in a central position in the school community. To be successful, we read widely and enthusiastically bring new tech, the best books, and the best new ideas to our library. Because of our enthusiasm, we step out of our comfort zone to speaking up and out for the library. We include helpful information on our website with a section for parents. We are members of our state and national associations and maybe run for office and/or serve on committees. We are visible in the outside community. All are strong positives. It takes an enormous amount of time and effort, but we do it.

And then comes…

The Black – The Black is failure. When our great ideas and plans crash and burn. Thomson says, “It’s when a relationship hits a wall, a career hollows you out, or a depression greys the hues of the world.” There are so many of us living in The Black, particularly with all the politics surrounding library programs. While we tell our students the acronym for FAIL is “First Attempt In Learning,” we can forget that this also pertains to us, particularly late in our career. Even folktales teach us to expect it. It is a life lesson we need to accept is as true for ourselves as it is for our students.

Because without The Black, we cannot get to…

The White – Congratulations! You have reached final stage, The White (and probably have the white hair to prove it.) Thomson quotes from a book by Martin Shaw (The Liturgies of the World) “The White is that precious ground of eldership, of carrying the ability to bless, to raise up others, to encourage.” (Think Gandalf, for my Lord of the Rings fans). You are mentoring new librarians. Some of you, like me, maybe teaching pre-service school librarians. You’re finding ways to give back and guarantee the future. When new initiatives comes down from on high, you don’t panic. You may think, “Here we go again,” but you know how to handle it. You have done it before.

Thinking of these stages, as yourself: Where are you on your journey? And what does this stage need? If you are in The Red many will be benefitting from your energy. If you are in The Black your PLN, Professional Learning Network is there to support you. And if you are in The White, we are so glad to have you. Always remember the resources and encouragement that is there for you wherever you might be.

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It Starts With You

I so happy to be back after being in rehab following a fall. I felt a short blog post would be a good way to get back up to speed. And this is a topic I strongly embrace.

Thriving in this challenging time for school librarians requires leadership skills. You are constantly leading from the middle as you build advocates for the library. Although there are numerous lists of leadership qualities, perhaps the most important one is the Greek maxim inscribed on the Temple of Apollo in Delphi: “Know thyself.” It’s not as simple as it sounds, but it can be the anchor that keeps you grounded as each day—and sometimes as often as each hour— requires pivoting to respond.

In his article, “Why ‘self-leadership’ will be key in the age of AI,” Andrew Bryant identifies three pillars: Self Awareness, Self Regulation, and Self Learning. Being aware of these interconnected pillars as they come into play will make your library program thrive and support you to be valued for what you bring.

These are Bryant’s explanations of the three pillars along with my comments on how they play out in our library world:

Self Awareness – To know yourself, start by questioning yourself. How do you see yourself? What are your core values? What are you trying to ultimately achieve (your Vision)? How do others see you? Think of an adjective that teachers would use to describe you. What would students say? Your principal and the administrators? What do you need to focus on to change or increase that perception? The clearer you are in your answers, the better you are able to make decisions, suggestions, and plans that align with who you are and what you want to accomplish.

Self Regulation – How are you responding to the daily demands? Review some of the ones that have been thrown at you recently. Was your response the best way to deal with them? In order to build your leadership and be valued, you can’t afford to react without taking the time to think. Those few moments can make a lasting difference. Be aware of your body language and your tone. If you are sending an email or text, re-read it and check the tone in your word choices before hitting send. Words have weight and even though you say something in the moment, they can have lasting impact.

Self Learning – This should be easy for us. Librarians are lifelong learners. But don’t just focus on learning a new tech skill or keeping up with AI. It’s about having a growth mindset so that you are willing to learn about what’s new, adapt to what’s changed, and even unlearn things that no longer serves you or your audience. When we do this, we set an example and inspire those around us—students, teachers, and administrators—to do the same and reinforce the value of the library.

This article strongly resonated with me as it affirms what I wrote in my new book, The Involved Librarian: How to Make an Impact and Thrive. The first of the three parts the book deals with being involved with yourself. Like Bryant, I’ve noticed how you can’t move outwards until you have a deeper understanding with yourself. If you want to grow as a leader, look inward and grow from the power and knowledge you already have.

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The Getting Is In The Giving

This is the season both for giving and receiving. When we stop to consider, there are so many ways to give, and each one brings a reward. Finding ways to give to those in your community brings returns many times over in the value placed on you and your library program. When you think about how you contribute, most of us focus on the roles the library offers to students and teachers. While that is vital, the underlying perspective others have about you and the library comes from the one-on-one ways in which you give.

In his article for Rolling Stones, The Courage to Give in a Take-First Economy, Chris Schembra observes that our fast-paced, reactionary world has caused leaders to become short-term thinkers rather than long term visionaries. This does not serve us in building the connections and relationships we need to demonstrate how much we are worth to teachers, students, and administrators. To reverse the trend of fast responses, Schembra proposes five steps for those in the business world which apply to us in education as well. Here they are with my usual additions to make it more relevant to how we interact with our community.

  1. Pause – One of the bracelets I wear on my wrist and see frequently, reminds me to breathe. We move so frequently on auto-pilot, we don’t take time to think. As Schembra says, “This is why the pause is no longer a luxury; it’s a discipline.” He refers to it as “micro-courage” (and courage is on another bracelet I wear). We need the time to consider what the individual we are responding to needs, how fast, and what is the best way to give it to them. We also need to pause to better form our response rather than reacting quickly.
  2. Ask Better Questions – Be sure you and they know what is really being asked and required. A teacher or student may ask for something they think will answer their need. If you listen for the purpose of the request, you can ascertain whether something else will provide a better solution. When you do this, you are tuning into them, seeing them as an individual, not a problem to solve. Scherma says, “…extraordinary leaders aren’t interesting. They’re interested.”
  3. Collective Momentum – This is a reminder that we all do better when we do it together. We are not in competition. When we strive for connection and collaboration, we discover the truth of Mudita, “a Buddhist principle, means taking genuine joy in the success of others.” When you help someone, it brings an inner smile to you both and joy in seeing how happy the other person is. A specific complement can also do the same.
  4. Generosity in Action – We don’t admire the takers. We admire the givers. When your report to your principal promotes a teacher’s learning project with students, the principal becomes aware of the connections you create. They are also likely to let the teacher know about it which supports the possibility of future collaborations. Generosity can also be as small as having coffee and snacks available in your office for teachers when they need a break. And if they come to you for that break, don’t ask questions until they are willing to share. Sometimes they desperately need that quiet moment, a pause in the pressures of the day.
  5. Appreciation – Scherma notes, and it has been my experience as well, that, “A sincere, specific thank you, in my experience, increases engagement.” Taking time in a world that rushes from one thing to the next to stop and offer a meaningful acknowledgement goes a long way. And, if you’re so inclined, consider dropping off a handwritten thank you note to a teacher or principal. You can even do thank you notes to students for how well they helped someone or contributed to a lesson. It feels so good to receive one and it is long remembered.

In his Final Thoughts – Scherma concludes, “Givers build deeper customer loyalty.” When we build customer loyalty in our world, we build trust and ever-increasing connections and relationships with our students, teachers, principals, and even parents. As a result, the library thrives and is regarded as invaluable. Giving (along with last week’s gratitude) is a vaulable feel-good tool in our leadership arsenal.

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Gratitude is a Leadership Skill

This is the season for gratitude, making it the perfect time to incorporate it into your leadership toolbox. We may not have a lot of ways to reward people for a job well done, but expressing gratitude is easy once you get started doing it, and it leads to huge returns.

There are lots of ways to notice what you have to be grateful for and, from that, what you can acknowledge others for. I live this by keeping a gratitude journal. I record three things for which I am grateful every day. Some are small – such as the manager at the place where I go to fax who gave me a discount – and others are large – like my health. After my list of three, I add one way I give back such as contributing to the community food bank. Some of my give-backs are smaller, such as curating and sharing articles of interest to school librarians or offering a meaningful compliment.

It turns out that expressing gratitude is more than a good way to get along with people. It is biologically beneficial, as Scott Hutcheson explains in his article, The Most Overlooked Performance Hack? Gratitude. His post describes the physical benefits as well as why it is so often neglected. Here are the facts that support his claim:

The biology of gratitude – Hutcheson says, “by retraining the brain to focus on what’s working rather than what’s missing. The effects ripple through mood, motivation, and even physiology.” I have long believed and seen that the world is like a mirror. When you smile at it, it smiles back. Apparently, it also triggers the production of the powerful neurochemicals, dopamine and oxytocin, resulting in motivation and trust. Both are vital in our dealings with students, teachers, administrators and any with whom we interact. The result is the recipient enjoys working with you, leading to increased opportunities to build on. Studies show that meaningful gratitude makes people feel fulfilled. Gratitude calms stress and increases our empathy and willingness to work with others. In other words, recipients feel positive which increases their satisfaction with life. I personally find that by taking the time to appreciate all I have going for me, the problems I face feel less heavy, and I can honestly face the world with a smile.

Why gratitude disappears at work – We live in a world that evaluates rather than appreciates. Our feedback comes from observations, and there is little or no appreciation unless we achieve some type of reward. As Hutcheson says, “gratitude functions like exercise. It only works if it’s consistent.” Probably the best principal I ever worked for would send a “kudos” email to the whole staff to acknowledge a teacher for doing something great or getting a grant or award. It felt so good to be noticed and appreciated for one’s work. Additionally, it built staff connection and support. We would invariably compliment the teacher who earned the “kudo” knowing that we too might be similarly acknowledged at work. This appreciation and its benefits outside of evaluations.

With my additions, here are the three types of gratitude Hutcheson:

  1. Relational gratitude: This is direct-to-one thanks. Make it specific. Hutcheson says it builds trust, and as I often state, trust is the foundation of relationships.
  2. Reflective gratitude: Build in time at the end of a cooperative or collaborative project to reflect on what worked and what can be improved. Acknowledge how the other person, usually the teacher, helped you do your job and contributed to success.
  3. Restorative gratitude: There is a place for gratitude when the project didn’t succeed as well as planned. Our colleagues are under as much stress as we are. It matters when we let them know we recognize their challenges. Point to what was learned in the process. If appropriate, suggest where you can do more of the heavy lifting next time, but only if you think that won’t stress you out.

The leadership advantage – Your “goal is to make gratitude habitual rather than performative.”  Try keeping a gratitude journal to exercise that “muscle.” Practicing gratitude does not require extra work, and the benefits it brings to your leadership is immense. People like being and working with a person who is grateful and acknowledges it.

When you practice gratitude, you benefit as well. It gives you a more positive mindset in the midst of the challenges and stresses you face. I’ll end this blog by saying thank you to you, my reader. I appreciate your recognizing my passion to help make school librarians be viewed as an invaluable element in the success of students and teachers.