ON LIBRARIES: Connecting With Administrators

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Over the years, too many librarians have told me their principal has no idea what they do. My reply is, “It’s your job to let them know.” A good part of the reason we have lost so many positions is because those in charge don’t know what a librarian does. It’s clear from what I’ve read on the School Librarian’s Workshop Facebook page that librarians have played an important part in keeping teachers and students going during this pandemic. Does your administrator know? 

Yes, keeping her/him in the loop is one more thing for you to do, but it may well be the most important thing. Administrators, both principals and superintendents, are under extreme pressure. When budget constraints are mandated, they are the ones making decisions that impair, reduce, or eliminate your program and possibly your job. It’s up to you to find an approach to forestall and/or alter those scenarios. It may mean stepping out of your comfort zone.  Your administrator will not seek you out if there has been no previous connection.  You have to create connection and that requires a plan.

Take it one step at a time. First, make a record of all you are doing and categorize it by the recipient. You can keep this general (students, teachers) or be more specific (grade, subject level, ELL, etc.) If you make it into a grid, you can also show what type of services you are providing: instruction, tech help, reading promotion, collaboration.  If you find yourself amazed to see how much you are doing and how many people you are reaching – think of how your principal will react.

Because administrators are swamped make certain anything you send to them is clear and to the point.  If you are wordy, they are less likely to respond. Try sending a message with the subject line, “One Good Thing” and then adding a specific reference such as, “One Good Thing: Teachers are successful with the Platform we are using.”  In the body of the email, explain what’s working and how it’s helping – briefly.  If all your messages are “One Good Thing,” it will tie them together, reminding your principal this all comes from you. They will recognize your emails and, hopefully, look forward to what you share.

You should also take time to consider and identify your administrator’s challenges.  Do you know her/his priorities? What are they trying to accomplish?  What difficulties are they facing? What is working? What isn’t? Once you know at least some answers think of how you might be able to help your administrator manage or mitigate any of these.  Because of how you interact with everyone, you have a big picture scan – just as your principal does.  You may not realize it, but you see things from a similar perspective.

After you’ve identified places where you can help, create one or two solutions and reach out. Again, use the subject line of the email to draw them in “How the library can support….” Diversity/Access/Test Success.  Whatever it is. Let them know you have an idea and ask for 5 minutes to speak – in person if possible, Zoom or other visual if not.  If you have no alternative, phone and email can work. Once you have your time, stick to it. Don’t go over. Your principal will appreciate you keeping your word and your focus. Lay out your plan, ask if he/she has questions and then follow up with an email or other documents as appropriate.

AASL also has support to help you make the connection with administrators. Past President Kathy Root’s  AASL School Leader Collaborative Administrators & School Librarians Transforming Teaching and Learning” is a 2-year initiative. From school librarian recommendations, it selected seven school administrators to serve and they have done a lot including creating YouTube videos and doing a Town Hall on Leading Learning.  I urge you to watch the free archived Town Hall. It’s inspiring to hear these administrators talk about how they rely on their school librarians. 

Repeat any and all of these steps so you build a lasting connection. This is cannot be a onetime thing. Once you have made it, continue to foster it.  Start building your own connection to your administrators. Not only will they know what you do, they will tell others about your program. Having a principal see you as a leader and collaborator will make you even more successful.

ON LIBRARIES: Good vs. Great

Do you have a good school library program or a great one? Answer honestly. The difference between the two is crucial to how you are perceived and valued.

Years ago, I had a superintendent who allegedly said, “If it ain’t broke, break it.”  Many teachers were furious. Unfortunately, they weren’t listening to the underlying message. My superintendent was right. You can’t improve if you think you are doing well. For all its negative impact on our lives, the pandemic has made us see what is important – and broken – and make changes we never thought we would.

James C. Collins said, “Good is the enemy of great.” Every time I see that quote, I pause. It makes me wonder where I am settling. In his book, GOOD TO GREAT: Why Some Companies Make the Leap … And Others Don’t, he says,

“Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great. We don’t have great schools, principally because we have excellent schools. We don’t have great government, principally because we have good government. Few people attain great lives, in large part because it is just so easy to settle for a good life.”

The resumption of school, with all its uncertainty, is a perfect time to move your program from good to great. Those who have a great program incorporate growth and change as part of their continuing success. Those who have a good program rarely think about how to make it better, but with budgets being slashed, great is necessary.

One important step for a great program is that the administration knows the difference it makes for students. No matter how great your program is, no matter how much your teachers value you, if your administration is not aware of it, it isn’t reaching its full potential. In a post for Glassdoor, Mark Anthony Dyson discusses Good vs. Great! How to Show Employers the Difference. Although he is talking about the business world, his recommendations work for librarians as well.

  1. Show your work is known – As the saying goes, “If a tree falls in the forest and no one is there to hear it….” You don’t have to brag to let your work be known. Choose the social media or communication platform most used by your intended audience to spotlight those you have worked with. Praising others will show your contribution – and build a relationship with the ones you showcased.
  2. Quantify your impact (when you can)– Make sure your numbers are meaningful. In the past, librarians would point to circulation statistics. In the eyes of the administration, anyone can check books in and out. What have kids produced? Pre-COVID librarians often struggled to cooperate with teachers let alone collaborate or co-teach. Now many of you have. Share the number and names (teacher and unit) of the ones you worked on.
  3. Show your growth and improvement over time – As part of your communication with your principal, keep track of new tools and resources you have added. Note the webinars you have attended and how you implemented the learning you received. Show the benefit to the students and teachers.
  4. Show your depth with upper management – In education, upper management is the superintendent as well as the Board of Education. What do they know of your work? How has it impacted students? Here you can showcase student work and voices. Be sure your principal knows and approves of your reaching out to upper management. Don’t let him/her be surprised.
  5. Show that your network is a resourceful team – You have two networks. The first is the one you have established in your school. You are showing this in the previous ideas. But you also have a Professional Learning Network – those memberships and social media groups where librarians ask for and share advice and experiences. This keeps you ahead of the curve, and you can bring that knowledge when your principal needs it. Explain what your learned from your PLN and how you used it.
  6. Show a quick response to challenges – You have done this and more during the pandemic. Flexibility and lifelong learning are part of our job requirement. Now more than ever (I am tiring of this phrase, but it’s true) others will value this skill. If you can, show how a challenge became an opportunity.
  7. Show you’re adept at all kinds of new learning – Very similar to #6, but it means you are creating new knowledge. It’s similar to my curating business sites and seeing how they apply to school librarians, which is part of why I always give you the link. Going outside the box, and, better yet, recognizing there is no box, will make you stand out. Libraries and schools can benefit from what non-education platforms have done to succeed.

Your administrators are under extreme pressure. More than you and the teachers. They need help, and you can give them that. By being more proactive in bringing your achievements to your administrators (including upper management) and supporting them as they struggle to find the best way to move the school and district forward, you will move your program from good to great. One of my favorite quotes is “If you are not growing, you are dying.” Remember this and look for ways to grow your program from good to great.

ON LIBRARIES: Leading from the Middle

Back in February (doesn’t that seem like a lifetime ago?) I blogged about Leaders are Team Players and discussed the idea of leading from the middle. It seems like a contradiction in terms.  How can you lead from the middle? The leader is the one in charge, the one in front.  The reality is you can lead from anywhere, and many do. It’s about how you are, how you present yourself, and how you interact with the people around you.

If you think only the person heading things up is the leader, you are focusing on a title not on actions.  If the person who holds the title does not exhibit strong leadership qualities one of two things will happen.  Either what they are leading will not function well and will achieve little, or someone will step in to fill the vacuum.  The person who does is leading from the middle.

For those of you new to leadership, it can be a good position from which to start. Those of you who are already leaders can sometimes more easily step in, but you will need to be mindful not to take charge. You don’t want to show up the official leader. That can sabotage your efforts.

You can practice leading from the middle when you are on a school or district level team, but the skill really comes into play when your principal is ineffective, incompetent, or uncertain.  I have had administrators in the first two categories, and it was often hard work to steer them in the right direction. Mostly it was a matter of “sharing” an idea I had, stating it briefly, and proposing to handle the details while keeping them in the loop. It made them feel as though they were in charge, as if they were giving me permission to move forward. In reality, I had taken the lead.

These days with school opening plans being open-ended, subject to quick changes, and having the potential for causing harm, administrators at all levels are uncertain and insecure.  If they don’t have strong leadership qualities, knowing how to get a broad selection of advice and information, and  understanding the needs of the people they lead, they are apt to freeze in indecision or push forward regardless of how new information changes the picture. That can put you in a difficult situation. Lolly Daskal, author of The Leadership Gap, explains The Best Way to Deal with an Insecure Leader, offering these six suggestions:

Don’t take their lack of confidence as a reflection on yourself Insecure leaders blame others.  They don’t take responsibility and are quick to lash out. Listen instead to what has set them off.  What are they worried about? How can you help mitigate the situation?  By staying calm, you will help your principal to relax and, hopefully, refocus so that purposeful action can be taken. When you can see what they fear, you can better offer solutions.

Praise their strengthsThis can be difficult because when you are annoyed and frustrated, you don’t see any strengths.  But everyone has them.  Even if it’s a small thing, find a positive.  It has to be honest.  You don’t want to be an apple polisher or over do it. Just keep looking for good qualities that you can bring to your administrator. It bolsters their ego which is obviously damaged at this point and helps them move forward in a good direction.

Don’t allow comparisons – This is an interesting one.  Whenever we compare ourselves to others, we invariably come out second.  We always see what someone else is doing better than we are.  Your administrator may be doing this as well. Don’t exacerbate the issue. The last thing you want to do is compare how another principal has handled a similar situation.  Just make the suggestion — without attribution.

Pinpoint productive ways to handle frustrationDealing with a poor administrator will cause you to become frustrated.  Don’t let them drag you down.  I once had a principal who was a bully and not very competent.  I would come home almost daily complaining about him. By doing this, not only had I let him affect my workday, I had allowed him to spoil by personal time.  After my husband pointed it out, I stopped discussing him at home.  Make time to do the things you like.  Do any routines that calm you and put you in a better place. In addition, find support from other librarians – as great as your partner may be, s/he does not understand your situation the way others in the field will. Let your Professional Learning Network (PLN) bolster you and be a place where you can let off steam. You will be ready for your principal in the morning – and your family at the end of the day.

Link your success to your leader’s – At first glance this seems almost impossible, but it’s something I have recommended before.  Usually, I suggest you identify your principal’s vision and goals.  With an insecure leader this might not be obvious.  Instead, figure out what would make them feel successful.  Who do they need to show they are doing well?  How can they do that?  Help them get there, using the library program.  They may never say it, but they will then regard you as indispensable to them. This is a key part of leading from the middle.

Lead from withinAnd also from “without.”  Lead everywhere.  It doesn’t matter what your title is or what situation you are in.  A leader is what and who you are.  The more confident you are in your abilities and what you bring to the student, teachers and administration, the more obvious it becomes to other that you are a leader.

For your efforts, you will improve your relationship with your principal and through that relationship create a better working environment for everyone. You will also improve your leadership skills. That’s something we all need right now.

ON LIBRARIES – Making Your Presence Known

Schools are creating – and recreating – their reopening plans for the fall. Budgets are being slashed in the wake of the pandemic. As administrators wrestle with tough decisions, you need to ensure that you and the library are seen as essential to making the new configurations work and work effectively.  If you haven’t been sending this message, start immediately, or it may be too late.

The workshop I give, “Making Your Presence Known,” was designed for what, in retrospect, was a simpler time, however its central premise, using Emotional Intelligence and the Four Truths, is extremely relevant now.

Emotional Intelligence (EI) is vital to your success because it means you know yourself, manage your emotions, and, most critically at this juncture, know how to read others’ emotions – whether in a Zoom-type meeting, in an email, or in person.  What messages are you getting from your administrators’ emotions? Your teachers’ emotions? What can you do to act on those?

Four Truths:

  • All libraries, regardless of their type, are part of a larger host system.
  • All libraries, regardless of their type, get all their funds from this host system.
  • These funds are dependent on the value of the library to the host system.
  • That value is determined by the host system, not the library.

Are you valued by your host system?  If you are not, you are likely to be gone.

Now is the time to make sure you are highly regarded by your administrators, recognized for what you do, and turned to for ideas and advice.  It’s time to increase the volume as you speak and speak out.

Joel Garfinkle in an article entitled How Fauci Exemplifies Executive Presence  identifies these four necessary characteristics which are key to combining EI and the Four Truths:

Gravitas: It’s the ability to project calmness in a crisis. You may be churning inside, but you don’t show it.  This is the managing your emotions/self-regulation part of EI as well as being aware of the emotions of others. Where is their fear?  How can you address it and, even if only part, ease it?  You are bringing a perspective to the table others might not have. If you work on this now, you stand a good chance of staying at that table because you will show your value to the “host system”.

Acts with Authority:  Yes, you do have authority when you speak from your strengths.  You have been curating information on COVID-19, on alternatives to managing it within the school environment, and the pros and cons of the possibilities.  Because of the help you have been giving teachers and students, you have direct knowledge of their challenges.  As Fauci does, you can bring the downside while you inform them of the upside.  You tell the truth.  It’s not sugar-coating; it’s reality put in a constructive framework and that becomes usable information, something everyone needs.

Establishes Credibility: You can cite the research.  You know your stuff. This is part of where your authority comes from. But you also have built relationships.  People trust you because you have proven yourself to be trustworthy. Again, your EI comes into play as you empathize with others’ fears. By doing so you reduce their concerns and increase your value.

Communicates Powerfully: Keep your administration informed about what you are and have been doing. Use infographics and other visual means. In a Zoom-type meeting don’t dominate the conversation.  Be succinct and don’t use library jargon.  People are tense and overwrought.  Speak simply and clearly – with gravitas. Speak slowly and don’t end your sentences with your voice going up as if you are asking a question, which sends a message that you are uncertain.

You already have some of these four skills.  Now that you are aware of them you can make certain you are integrating them into your communications, particularly with the administration. This will put you in a position to show – and have them believe – that you and the library must be part of the new normal.

ON LIBRARIES: You and Your Administrator

Your principal can be your biggest supporter or can make your job more difficult.  Most of you work on relationship building with teachers, recognizing it as the first step in collaboration. The same is true with your principal.  Considering how important s/he is to your success, developing or improving that relationship should be a priority goal for you.

To initiate the process, you need to know who they are. Discover what your principal’s interests are, both professionally and personally. What are their goals?  Vision?  Do they have hobbies?  What are they passionate about? Listening to what they say, what metaphors they use, will give you some clues.  Searches on social media and the school’s website will reveal additional information.

Interest is the first step in building a relationship. Do you share any of the same interests and passions? Let your principal know. We are drawn to people who are interested in the same things we are. It doesn’t matter if it’s British mysteries, sports or the importance of literacy.

Follow-through is the second step. Share any information you find about these interests. Again, this works for both professional and personal interests. It gives you another reason to connect and strengthens the growing connection.

Empathy is the third step. Let your principal know you recognize the demands of their position and the pressures they face. While the school may focus on Social Emotional Learning (SEL), it is likely your principal isn’t doing it for him/herself.  Show when you have something that can help them reach their goals.

Trust is the final step which develops when building a relationship. You can’t have a relationship without it, which means you cannot be manipulative in building this connection.  Although having this solid relationship improves your program, the larger picture is that when you have the principal’s support – and you support the principal – the whole educational community thrives.

When and how you initiate these four steps is also important.  Some will be done in casual conversations which is easy when you have a principal who is a presence in the building.  It’s a bit more challenging with those who stay ensconced in their office or if you serve more than one school.

Brief emails are the most common way to inform your principal about websites and other information you have come across. If you have a hard copy of a magazine or professional journal and want to alert him/her, write a brief note and have the secretary pass it along.  Inevitably, you’ll get some type of positive response.

Once the relationship starts to have a foundation, you can schedule short meetings– no more than fifteen minutes – to discuss a plan or something you are doing for the principal.  Be sure you don’t go beyond the time allotted.  Ending early is best. When you have established your relationship, plan on a summer meeting to share what your goals are for the year and take the opportunity at this time to learn what the principal’s goals are.  It is a slower time, and you have the best chance of being heard.

In an article for Southwestern Musician (yes, this time I went way out of our field as part of my learning) entitled Communicating with Your Administrators, Rick Ghianelli and Jeff Laird offer the following practical advice:

Understanding the role of the administrator: Administrators are under even more stress than you and the rest of the teachers. You can tell by how much turn over exists. Test scores and tight budgets.  Kids with trauma. Developing programs promoting diversity.  All the issues hit their desk—and they are accountable to parents and the superintendent of schools.  As someone once told me, “they are drowning in detail.” Be aware and empathetic.

What are you trying to accomplish? Be focused and get to the bottom line quickly when you are asking for something.  They don’t have time for the details. If they want it, they will ask.

What do they need to know? This is also about focus and will help you keep your meeting/request brief.

Addressing your concerns: I can’t improve on the advice Ghianelli and Laird give here:

  • Be passionate about what you do, but know the big picture
  • Have some suggestions to solve the problem
  • Be patient and understanding

Maintaining support.  Your relationship needs to be ongoing. To get support, give support. Advocate for others and show you are a member of the team. Keep your principal aware of what you are doing in the library. Send a short email of a highlight for the week and make an effort to submit quarterly reports. Look for opportunities where they can participate.

When a principal recognizes the importance of the library program and supports it, the teachers follow.  While you are spending time building relationships with your teachers, be sure you are also developing the most critical one – with your administrator.

ON LIBRARIES: Another New Administrator Arrives

The statistics aren’t encouraging – the average principal stays less than five years. The average superintendent lasts about six years, half that for urban districts. The constant change in administration causes regular stress for those working in schools and most people don’t recognize the effects of these revolving doors. With each new administrator, priorities shift.  Frequently, projects in the works get scrapped.  Long-term planning is difficult. And each of these new heads has a different view of school libraries and librarians. You have to start from scratch to build your reputation every time this happens.

Those who are in a district where they are experiencing these regular departures and arrivals need to have a strong plan in place that can be set into motion as soon as the new hire is announced.  If you are fortunate enough to have a long-term administrator, it is wise to be aware of how to proceed should your principal or superintendent leaves. In addition to the initial steps, the sequence of the “settling-in” process applies to committees so it will help you show up (early and often!) as a leader even when things are running smoothly.

So how can you be ready?

Hit the Ground Running – Once you have the name of the new administrator begin your research. Where did s/he come from?  Google and social media usually can give you a fair amount of information.  If there is a librarian in this person’s previous job, consider sending her/him an email to learn how the administrator regarded librarians. Where was support given? What was their preferred method of communication? Keep your findings to yourself.  There will be plenty of gossip likely fueled by fear. Don’t add to it.  Just listen and see how well it aligns with what you have learned.

Plan on an Early Meeting – Don’t wait for the new administrator to begin the usual “getting to know you” meetings.  Schedule something as soon as possible and keep your meeting brief.  Ask for no more than ten minutes and finish in less time. During your time, you don’t sell what you have done. I cannot stress this enough – make it about them!  Your focus should be on what you can provide. Invite your new administrator to visit the library at any time. Ask how s/he sees the role of the library program. Let him/her know that the library program is flexible and will work to achieve his/her vision/goals for the school or district. When you finish, leave a thumb drive of your last annual report or provide one-sheet with strong data on what the program has achieved.

The Four-Step Sequence – (which is now five steps) Be prepared for the next phase.  In 1965 Bruce Tuckman wrote an article describing the sequence to identify a process common to describe team formation. It is still relevant and comes into play with a new school or district leader.  By being able to identify the process as explained in Forming, Storming, Norming, and Performing, you will avoid pitfalls and demonstrate the leadership that will get you and your program recognized as vital to the new administrator.

  • Forming– This is the settling-in stage. Most people in the school are likely watching and waiting.  Although there are some who are criticizing already, making comparisons to the previous administrator, most will be quiet and uncertain.  You need to identify your new principal’s/ superintendent‘s style.  Congenial? Remote? High tech? No tech? You then adapt your communication to match it.
  • Storming – Time to get down to business, but expect it to be messy. The new administrator wants to begin proving s/he is in charge and knows where to go. Conflicts emerge as not everyone agrees with the new direction. Some want to “get in good” with the new boss, (you are one of them,) but how they do it can be a problem. Brown-nosing is not the answer. Being a team player, which means knowing how to disagree effectively if necessary, is the way to proceed.
  • Norming – Life settles into the new normal. It’s as though the new administrator has always been there. The Pareto Principle comes into play. It’s the 80/20 rule and in this case, it means 20% of the people do 80% of the work.  You need to be among the 20%.  By being of value to the new administrator, helping him/her achieve his/her goals, you and your program will be valued in turn.
  • Performing – This is the make or break period. Everyone has settled into the role of their choice: an active part of the leadership team, a good worker-bee, or a complainer/critic.  The fewer in this last category, the more effective the administrator will be during her/his tenure.  This is your opportunity to propose larger projects and position your program in the forefront, making yourself invaluable to the administration, teachers, and, always, your students.

This four-stage sequence has been adapted to include a fifth stage – Adjourning. In the business world, it refers to when a committee’s work is complete. In our world, it’s when the administrator leaves and a new one is hired.  Once again, you are back to Forming. Now that you have seen it in play, you will be even better at managing the steps as you prepare for yet another new leader.  And you can lead the way.

There is no way to avoid changes in administrations but if you can create a plan and be prepared you will be the leader your program needs and show whoever is in the position that you and your library are invaluable.

 

ON LIBRARIES: R-E-S-P-E-C-T

When Aretha Franklin died a little over a month ago, “Respect” was the song most often mentioned and for a good reason.  Not only was it a great song, but the message is important.  We all need respect, and we need to give it as well.  Respect is the basis of many school libraries’ rules including: Respect yourself, respect others, respect the library.  It is fundamental to building relationships. You can’t be a leader if you don’t feel respected, and you can’t be a leader if you don’t respect others.

As I read posts by librarians on Facebook and other places, I am concerned to learn that many of you do not feel respected.  This can’t help but have an effect on how you feel about your job and how you do it. So not only do you pay a cost but so do your students and teachers.

An article by Leah Fessler entitled “There Are Two Kinds of Respect: Lack One and You’ll Hate Your Job,” gave me a whole new perspective on the issue.  Fessler cites a research study by Christine Porath stating that respect “was more important to employees than recognition and appreciation.” Fessler then goes on to write there is “Owed Respect” and “Earned Respect.”

According to Fessler, Owed Respect “is accorded equally to all members of a workgroup or an organization; it meets the universal need to feel included.”  We have all (hopefully) had principals who communicated this type of respect to the whole staff—and had a principal who did the opposite. In reflection, you can see how this affected the whole school climate.

I had one elementary principal who saw himself as the expert in all things.  He always knew more about what teachers were teaching than they did.  He even tampered with the clock controlling the bells. As a result, there was a subtle conspiracy as the teachers did not give their best and were united against the principal.  While the comradery among the teachers was good, it was there for a negative purpose which was ultimately negative for the school.

By contrast, in the same school under a new principal, everything changed.  He would go into a room, notice a situation, and say to a teacher, “I know you aren’t feeling well.  Go to the cafeteria and get some tea and relax, I’ll cover your class.”  When he needed a favor even if it was outside the contract, such as giving up a duty-free period, teachers willingly did so. With the same teachers, the school climate was completely different.

What some of you are experiencing is a lack of Owed Respect from the administration even where you see teachers getting it.  Even worse is when teachers don’t respect what you do making you feel isolated and resentful. That’s not healthy for you nor good for your program. Understanding Earned Respect is a possible way to alter the situation.

Earned Respect is the recognition you get for going above and beyond.  Those of you feeling lack of respect are likely trying to do more than is required of you only to have it go unnoticed. In some ways, that is worse than not getting Owed Respect. Somehow you need to change how you communicate with teachers and administrators about what you are doing and the impact this has on the school as a whole.

Earlier this year I did a blog on Can You Hear Me Now?  and followed it the next week with More Ways to Be Heard. Polishing your communication skills can help when you are striving to receive owed respect.  Another way can be to find some bigger ways to show your worth.  AASL and your state library association have many awards.  Apply for one (or more).  Winning these will get you recognition.  It’s easier to stay on principal’s and teachers’ radar once you have gotten there.

Oddly enough, another way to get both Owed Respect and Earned Respect is to give it. This is frequently the best place to start. Teachers don’t feel they get either type of respect. Show it to them, and you are likely to get it back. Let them know you see the job they do, the contribution they make. And when they go above and beyond, send a note, handwritten is best, to show how they have earned your respect.

Always remember your administrators.  They are harried, too, and often feel their efforts are minimized or unappreciated by others.  Honest, specific acknowledgments will improve the climate that exists between you. Keep it simple, though and don’t overdo. It will sound like brown-nosing. If it feels genuine to you, it will to them as well.

Then there are your students.  When you don’t feel respected, it could be that you are neglecting them.  All your students deserve Owed Respect and you will do a great deal for their self-esteem by showing them Earned Respect.

By becoming aware of the two types of respect and how they impact the workplace, you might be the one to change the climate and find an increased flow of respect coming your way.  As Arthea sang, “Find out what it means to me!”

 

ON LIBRARIES – New Administrator – Now What?

You just heard the replacement for your principal or your superintendent of schools has been hired.  As a leader, you need to be prepared.  You don’t wait to see what happens. You go into action mode.

At the rate administrators turn over these days this is a common situation. The coming of a new administrator reminds me of the line from Exodus, “Now a new king arose over Egypt, who did not know Joseph.”  The reputation you have built up and the relationship, good or bad you had with the previous administrator are gone.  You are starting anew. 

(To keep from the awkward “he/she,” I am using feminine pronouns throughout – although most of the administrators I worked for here male.)

Put your research skills to work as soon as you know the name of your new principal or superintendent.  See what you can learn about what kind of a leader she was in her last school or district.  If you can locate the names of librarians there, email one of them to find out how the library program did under her tenure.

The previous school/district website can provide further information as it may have messages from the administrator.  This will clue you into her priorities.  Also, Google her name and look for Twitter accounts and Facebook pages to get a sense of her achievements, values, and whatever else can help you get a picture of who your new administrator is.

Once you have a handle on what to expect, you still need to meet her to ensure she will regard your library program in the best possible light.  Schedule a meeting as soon as possible. If she is taking over during the summer so much the better. Although she will be busier than a continuing administrator because she is still finding her way around, it is still calmer than when school begins.

If the new administrator is your principal you (and your co-librarian if you are fortunate enough to have one) attend the meeting.  If it’s a superintendent, all the librarians of the district need to be there and everyone should be prepped for it. Plan on it taking no longer than half an hour.  Fifteen minutes is better.  This acknowledges you understand she is extremely busy and you can show you can be informative while being succinct.

Before the meeting, review what you found out about the administrator. Based on that, what is something you have done in the library that would be of most interest to her?  If she is a techie, have a file of pictures from your Makerspace or Hour of Code.  For a book lover, focus on any reading program you have done. You are giving highlights not the whole program so choose wisely.

Prepare questions to ask—but memorize them, don’t read them.  You want to sound spontaneous. Let the administrator know you want to ensure that the library program supports her vision for the school/district.  Ask what she liked best about the library program in her previous school. What, if anything, didn’t she like?

Those two questions should give you a direction. If her answers are fuzzy you know she has no clue as to what the library program does and you will have to work to slowly “educate” her. If she is specific but fairly negative, you will have to overcome a belief that is probably the result of her dealings with previous librarians.  A positive attitude means you start ahead and can focus on creating a good foundation.

For the rest of the school year, you must keep your new administrator informed but not deluged with what is happening in the library program.  For a superintendent, every month have each librarian share a one activity keyed to her interests, but have them send the information to one of you (rotate the task) to put together in a brief report. Always use visuals to supplement the text (Piktochart, Issuu, Animot, etc.).  Do the same for a principal. Focusing on just one activity should keep the task from being overwhelming for you to manage and for them to read.

Remember the reports should be very brief.  A new administrator has a steep learning curve and is being closely watched by the superintendent (if a principal), the Board of Education, parents, and sometimes the union.  You don’t want to add to the burden; you want to be a help. Of course, at the end of the year, you send an annual report.

Throughout that first year and in subsequent ones, invite your new administrator to “events” in the library.  If it’s the superintendent, send an invitation to both making sure each knows the other was invited.  Explain to your principal that you want the superintendent to know how the library program supports district goals and mission.

Be prepared for your administrator not to come.  She may not even let you know she isn’t coming. Don’t ask why just feature the event in your next report.  Keep inviting.  Eventually, she will come.  And it may be unannounced.

Seek another meeting the next summer. This meeting is about sharing where you want to take the library program in the next year and getting her input. By this time the administrator has a good handle on her new job., and you have shown her the value of the library program.

Have you had to deal with a new administrator recently?  What did you do to “market” your library program?  What success did you have?  What worked and what didn’t work?

When Being Right Is Wrong

two sidesIn the past few days I have gotten e-mails from two librarians from different states with very different responsibilities but a similar challenge. Each is now coping with big challenges with their superiors stemming from the administrators’ strong belief that they are right. What should you do in a situation like this?  Cave in?  Accept an incorrect assessment?  Ignore being disrespected? Definitely not.  But it’s obvious that insisting on being right is not going to lead to the outcome you want.

In the first case, the librarian worked with one department in a large educational consortium. A relatively new administrator instituted procedures that worked against what the librarian was trying to accomplish and seemed unaware of the dynamics in coordinating practices and interests of the different members of this department.  A job performance review highlighted this disparate view and hinted at the administrator’s correct perception that the librarian disliked her. In the other case, an elementary librarian was copied on an email to a teacher (and hadn’t read it), telling her to bring her class to the library as part of schedule changes caused by testing.  The administrator had sent it without checking to see if any classes were already in the library, and the librarian felt disrespected.Relationship over ego

Having heard the details of what occurred, there is no question that both of the librarians are right—and therein lies the problem. We are in a relationship business, and in relationships, unlike with tasks, being committed to being right can create trouble.  When a librarian is critical of a directive or approach taken by an administrator, he or she invariably reacts negatively deciding, correctly, that the librarian is not a team player and is possibly a threat to what the administrator is trying to achieve—rightly or wrongly.

Consider this, “Do you want to right, or do you want to make it work?”  Because, if you focus on being right, it most certainly won’t work.  As I noted earlier, we are in a relationship business and maintaining your position will destroy not build relationships.

Here’s an example of how this works.  You are a middle or high school librarian and a teacher schedules his class for an upcoming research project.  You work on the lesson, find websites and apps, pull relevant print material and are fully prepared but the class doesn’t show.  You are angry with the teacher—and rightly so.  Do you go to the teacher and let him see you are furious? If you do, what will the results be?  Your ultimate goal is to reach the students.  Being right will prevent you from achieving this – and harm your working relationship with this teacher.

right or what worksIf you go to the teacher instead and say “I probably should have sent you a reminder, but your class was scheduled to come to the library.  Do you want to reschedule or should we cancel the project?”  The teacher will likely be contrite and the two of you can come up with a workable revision. You also have not alienated the teacher who will be glad to work with you in the future.

Letting go of being right is not easy.  It’s natural to guard our territory—and our emotions.  However, we are also big picture people.  When dealing with a situation where you know you are right, step back before you speak or email in response.  Consider whether being right will get you where you want to go.  Remember, “Do you want to be right, or do you want it to work?”