Schools are creating – and recreating – their reopening plans for the fall. Budgets are being slashed in the wake of the pandemic. As administrators wrestle with tough decisions, you need to ensure that you and the library are seen as essential to making the new configurations work and work effectively. If you haven’t been sending this message, start immediately, or it may be too late.
The workshop I give, “Making Your Presence Known,” was designed for what, in retrospect, was a simpler time, however its central premise, using Emotional Intelligence and the Four Truths, is extremely relevant now.
Emotional Intelligence (EI) is vital to your success because it means you know yourself, manage your emotions, and, most critically at this juncture, know how to read others’ emotions – whether in a Zoom-type meeting, in an email, or in person. What messages are you getting from your administrators’ emotions? Your teachers’ emotions? What can you do to act on those?
- All libraries, regardless of their type, are part of a larger host system.
- All libraries, regardless of their type, get all their funds from this host system.
- These funds are dependent on the value of the library to the host system.
- That value is determined by the host system, not the library.
Are you valued by your host system? If you are not, you are likely to be gone.
Now is the time to make sure you are highly regarded by your administrators, recognized for what you do, and turned to for ideas and advice. It’s time to increase the volume as you speak and speak out.
Joel Garfinkle in an article entitled How Fauci Exemplifies Executive Presence identifies these four necessary characteristics which are key to combining EI and the Four Truths:
Gravitas: It’s the ability to project calmness in a crisis. You may be churning inside, but you don’t show it. This is the managing your emotions/self-regulation part of EI as well as being aware of the emotions of others. Where is their fear? How can you address it and, even if only part, ease it? You are bringing a perspective to the table others might not have. If you work on this now, you stand a good chance of staying at that table because you will show your value to the “host system”.
Acts with Authority: Yes, you do have authority when you speak from your strengths. You have been curating information on COVID-19, on alternatives to managing it within the school environment, and the pros and cons of the possibilities. Because of the help you have been giving teachers and students, you have direct knowledge of their challenges. As Fauci does, you can bring the downside while you inform them of the upside. You tell the truth. It’s not sugar-coating; it’s reality put in a constructive framework and that becomes usable information, something everyone needs.
Establishes Credibility: You can cite the research. You know your stuff. This is part of where your authority comes from. But you also have built relationships. People trust you because you have proven yourself to be trustworthy. Again, your EI comes into play as you empathize with others’ fears. By doing so you reduce their concerns and increase your value.
Communicates Powerfully: Keep your administration informed about what you are and have been doing. Use infographics and other visual means. In a Zoom-type meeting don’t dominate the conversation. Be succinct and don’t use library jargon. People are tense and overwrought. Speak simply and clearly – with gravitas. Speak slowly and don’t end your sentences with your voice going up as if you are asking a question, which sends a message that you are uncertain.
You already have some of these four skills. Now that you are aware of them you can make certain you are integrating them into your communications, particularly with the administration. This will put you in a position to show – and have them believe – that you and the library must be part of the new normal.