Posted on by hildaweisburg

ON LIBRARIES: The Opportunities of Interesting Times

The quote “May you live in interesting times”, which supposedly has a Chinese origin, can be taken two ways. Is it a blessing or a curse? It all depends on how you see interesting times. For some the constant uncertainty is debilitating. Others see new possibilities. The difference is in how you respond, and your reaction is a choice even if you don’t notice making a conscious one.

Either you need to find a way to be proactive and choose to steer in a positive direction, or you’ll end up being reactive and allow the situation to steer you. Both can be exhausting, but with one you’ll likely be more energized and positive.

To actively steer your ship (read: be a leader), you need to be willing to carve out time to analyze your situation and develop a strategy which involves evaluating your assets, strengths and weaknesses, and learning from past behaviors and choices. Once you do this, you must commit to taking action.

In How to Turn Disaster Into Discovery — A Key to Resiliency,  Eileen McDargh proposes theses six questions to guide you into “intelligent optimism” which in turn will let you find the opportunities in these interesting times:

  1. What has become clear to you in the last few months? You should be able to come up with a number of items. What have you learned about relationships (professional and personal)?  What was true before the pandemic that is still true now?  How has your Mission Statement held up in the face of COVID-19?  How well do you handle ambiguity and uncertainty? Is this something you’d like to improve?  What’s making you feel successful?  Don’t forget to notice these.
  2. Where are you spending energy without getting the desired results? This is an important question. Are you still locked in tasks that belong to the past and don’t further your aims? The opposite question is equally important. Which use of your energy has been producing positive results? Your plate is very full. It is time to eliminate or minimize time spent on things that don’t move you forward. As we learn from the Pareto Principle or the Law of 80/20, 80% of the results come from 20% of the work. But sometimes 80% of the work only brings 20% of the results. It’s time to take a closer look at efforts and results.
  3. If you could start from scratch, how would you redesign your job, this business? This isn’t a question we normally think about, but since normal has taken a vacation, it’s worth considering. You have the opportunity to rethink how the library can function better, reach more students, and be a greater partner to teachers and administrators. Look for how the library can lead the way now and in whatever future is coming. The physical space is part of this envisioning, but so is the digital — and emotional—one. What can be done to make the library a safe, welcoming environment for all?  What is your role in this new ecosystem?
  4. What have you uncovered about your personal life that needs to be encouraged? Have you, like many, made more time for friends and relatives. Are you Zooming and calling them on a regular schedule?  How have your interactions at home changed? For the better?  What are you doing for yourself? It’s become very apparent in the last six months how important supportive relationships are. Continue to seek out and nourish these.
  5. How can we grow together as a supportive unit and what do you need from me? I love this question. It is essential that we build relationships and community. This question should be uppermost in your mind as you speak and deal with students, parents, teachers, and administrators. As the ALA initiative says, “Libraries transform communities.” How are you building and transforming yours? And as a bonus, this question may also work well at the dinner table or with your online/virtual social groups.
  6. What are the small steps you can create to work in a more collaborative way? This is where the other questions have been leading us. Here is where you create a plan. It doesn’t have to be complicated. It just needs regular steps – of any size – to take you where you want to go.

Get started now to chart your future. Every few months stop and review these questions to see what new information you can use. Leaders need to know themselves and use that knowledge to plan for the future. When you do that, you can make these interesting times a growth opportunity.

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Posted on by hildaweisburg

ON LIBRARIES: Another New Administrator Arrives

The statistics aren’t encouraging – the average principal stays less than five years. The average superintendent lasts about six years, half that for urban districts. The constant change in administration causes regular stress for those working in schools and most people don’t recognize the effects of these revolving doors. With each new administrator, priorities shift.  Frequently, projects in the works get scrapped.  Long-term planning is difficult. And each of these new heads has a different view of school libraries and librarians. You have to start from scratch to build your reputation every time this happens.

Those who are in a district where they are experiencing these regular departures and arrivals need to have a strong plan in place that can be set into motion as soon as the new hire is announced.  If you are fortunate enough to have a long-term administrator, it is wise to be aware of how to proceed should your principal or superintendent leaves. In addition to the initial steps, the sequence of the “settling-in” process applies to committees so it will help you show up (early and often!) as a leader even when things are running smoothly.

So how can you be ready?

Hit the Ground Running – Once you have the name of the new administrator begin your research. Where did s/he come from?  Google and social media usually can give you a fair amount of information.  If there is a librarian in this person’s previous job, consider sending her/him an email to learn how the administrator regarded librarians. Where was support given? What was their preferred method of communication? Keep your findings to yourself.  There will be plenty of gossip likely fueled by fear. Don’t add to it.  Just listen and see how well it aligns with what you have learned.

Plan on an Early Meeting – Don’t wait for the new administrator to begin the usual “getting to know you” meetings.  Schedule something as soon as possible and keep your meeting brief.  Ask for no more than ten minutes and finish in less time. During your time, you don’t sell what you have done. I cannot stress this enough – make it about them!  Your focus should be on what you can provide. Invite your new administrator to visit the library at any time. Ask how s/he sees the role of the library program. Let him/her know that the library program is flexible and will work to achieve his/her vision/goals for the school or district. When you finish, leave a thumb drive of your last annual report or provide one-sheet with strong data on what the program has achieved.

The Four-Step Sequence – (which is now five steps) Be prepared for the next phase.  In 1965 Bruce Tuckman wrote an article describing the sequence to identify a process common to describe team formation. It is still relevant and comes into play with a new school or district leader.  By being able to identify the process as explained in Forming, Storming, Norming, and Performing, you will avoid pitfalls and demonstrate the leadership that will get you and your program recognized as vital to the new administrator.

  • Forming– This is the settling-in stage. Most people in the school are likely watching and waiting.  Although there are some who are criticizing already, making comparisons to the previous administrator, most will be quiet and uncertain.  You need to identify your new principal’s/ superintendent‘s style.  Congenial? Remote? High tech? No tech? You then adapt your communication to match it.
  • Storming – Time to get down to business, but expect it to be messy. The new administrator wants to begin proving s/he is in charge and knows where to go. Conflicts emerge as not everyone agrees with the new direction. Some want to “get in good” with the new boss, (you are one of them,) but how they do it can be a problem. Brown-nosing is not the answer. Being a team player, which means knowing how to disagree effectively if necessary, is the way to proceed.
  • Norming – Life settles into the new normal. It’s as though the new administrator has always been there. The Pareto Principle comes into play. It’s the 80/20 rule and in this case, it means 20% of the people do 80% of the work.  You need to be among the 20%.  By being of value to the new administrator, helping him/her achieve his/her goals, you and your program will be valued in turn.
  • Performing – This is the make or break period. Everyone has settled into the role of their choice: an active part of the leadership team, a good worker-bee, or a complainer/critic.  The fewer in this last category, the more effective the administrator will be during her/his tenure.  This is your opportunity to propose larger projects and position your program in the forefront, making yourself invaluable to the administration, teachers, and, always, your students.

This four-stage sequence has been adapted to include a fifth stage – Adjourning. In the business world, it refers to when a committee’s work is complete. In our world, it’s when the administrator leaves and a new one is hired.  Once again, you are back to Forming. Now that you have seen it in play, you will be even better at managing the steps as you prepare for yet another new leader.  And you can lead the way.

There is no way to avoid changes in administrations but if you can create a plan and be prepared you will be the leader your program needs and show whoever is in the position that you and your library are invaluable.

 

Posted on by hildaweisburg

ON LIBRARIES – Plan, Persist Prevail

How do leaders get so much accomplished?   Whatever they do works out.  It sometimes seems as though they are luckier than other people.  Attributing their success to luck, however, gives you a way out.

Nothing could be further from the truth.

A well-known phrase comes to mind, “Prior Planning Prevents Poor Performance.” (Sometimes an earthy adverb is included to modify “poor,” which you can check on Google.) The fact is leaders are always planning.  Last September I blogged about Strategic Planning in “Always Have a Plan.” Although I focused the planning on creating a strategic plan, I said then that leaders are always planning, always have a plan because “You never know when an opportunity will arise and you have a chance to do something but have to move quickly. I have known of librarians who are informed there is suddenly a specified amount of money available but it must be spent within a short time frame.”

During my career, part of my ongoing planning involved my practice of seeing m Superintendent of Schools over the summer, although you might be better off doing this with your principal.  “In that quiet time of the year, I would discuss where I wanted to take the library next and how it might affect the budget.  We would negotiate for the funds I wanted for a given project.  I would agree to take money from one part of my budget and she would acquiesce in getting me additional funds to make it happen.”

In addition to making one of my plans happen, I was also sending an important message.  I was letting my Superintendent know I had a vision for the library program and had mapped out a plan to achieve it. I displayed my expertise as a librarian and was letting her know any monies spent on the library program would bring a maximum return.

As I reported in the blog she once said to me, “I have the feeling that if I go one step with you, you have nine others waiting.” She was right.  I needed those other possibilities.  In case my first idea was shot down, I would bring up the next.

That same Superintendent told me on another occasion “She learned the easiest way to deal with requests was to say no.  Almost everyone would take that for an answer and go away.  But those like me, who came back with an alternative, were listened to.  She could see we were committed to getting something done.”

What others saw was that my proposals always seemed to go through. A guidance counselor remarked I was lucky as I always got what I wanted. Not true. But like the swan paddling furiously under the water, my behind-the-scenes preparation and my persistence were not usually seen.

In another district, my library was attractive mainly because the windows looked out on a very pleasant view and that’s what most people saw.  But we had huge clunky library tables and heavy chairs. This was in the late 90’s and our computers sat on top of the no-longer-used card catalog.  There were too many study carrels and not enough seating to accommodate more than two classes at a time in a school of over 1,200 students.

I had been in this position for only a few years, but I wanted to make changes.  At the ALA Annual Conference, I focused on furniture and shelving when I went through the exhibits and knew the names of the vendors I thought had the right idea.

One day as I was heading to lunch, I saw my new Superintendent, my principal, and the vice principal looking in my library through the hall windows. He was commenting on the computers and the card catalog. I immediately changed my lunch plans and went back inside. When they entered, I was ready.

The Superintendent commented on how old-fashioned the library looked and how cramped it was.  We knew because of environmental issues we couldn’t physically expand it. I explained we could make some furniture changes to maximize the use of the existing space and suggested we use moveable book stacks. I told him I knew of a vendor who installed them.  He was hooked.

I made the call, first to the vendor of the book stacks who also could help me with the furniture.  By the end of the week, I had the proposal for a complete renovation which I presented to the Superintendent.  He was concerned about the total cost, but I had anticipated that and outlined how it could be managed over three years.  And that was what we did.

My standing with this Superintendent immediately improved.  He added to my proposal by suggesting a circulation desk more in line with an automated system (which we had).  And when the circulation clerk resigned (we had 5 people including two librarians staffing the library), he proposed a “media clerk.” She proved invaluable in taking care of system updates not only at the high school but also with the other schools in the district.

Because I was willing to plan, look at my current situation and make decisions for what would best serve the program and my vision, I could present what I needed it when opportunities present themselves and when I created opportunities.  I wasn’t lucky. I had plans.

So what plans—and that’s plural—do you have in mind for your library program.  How can they be modified?  What can you give up in a negotiation to get one or more of them implemented? Do you have a conversation with your principal in this quiet time over the summer?  This is how you construct a foundation for your future plans and demonstrate how the library program can be a showcase for the school.