Getting Others to Work With You

You are only recognized as vital to the school community when others know what you do – not what they think you do. And best way to make certain you’re better known and understood is to have a cooperative or, even better, a collaborative relationship with teachers. Then a peer becomes and ally.

With some faculty members, it’s easy. Others use the library as little as possible. In elementary school, they drop off their students and depart for their free period. In the upper grades, they bring their class to complete an assignment without you and don’t want your help. Somehow, you need to reach these uninterested teachers. If your past suggestions have been ignored, what can you do?

In her article, How to Get Genuine Cooperation from Difficult People, LaRae Quy provides a five-step approach for those in the business world to solving that challenge. Here are her steps, with my suggestions for those of us in education:

  1. Remember, our first reaction is to not collaborate – The teachers with whom you don’t have a natural connection likely feel they know their job and don’t need you to help them to do it. Quy’s suggests reaching them through a common interest. What do they care about? Email them about a resource or article that focuses on it. Follow up with one that says you hope it was helpful. Offer to work with them on a learning project on the topic. Ask them how they would like to structure it. Accept their approach, adding, as necessary, “we could also…” as a way to show how you can support them.
  2. Control facial responses – Not only do we communicate verbally, in print, and digitally, we also communicate silently with our body language. Our facial expression sends a message. Is your concern, disinterest or disdain visible? You don’t want your face to show that you think the teacher’s approach is not nearly as productive as it could be. Your negative silent message will carry a greater impact than your verbal positive one.
  3. Share personal stories – No one knows better than librarians how stories build connections. You might share memories about learning that topic when you were in school and any impact it had on your life. Figure out your story in anticipation of this conversation to keep it natural. Hopefully, your story will bring out one from the teacher. Now you have a new common interest and connection you can build your relationship on.
  4. Refuse to let it escalate – Should you get a strong negative response to any of your suggestions, keep from answering in the same manner. If you do, you have lost the possibility for any cooperation now or in the future. Quy offer saying this as an alternative, “I see how you feel (or think), but here is another way to look at the situation…” Start by acknowledging their reaction. It’s not easy to do in the moment, but knowing the importance of keeping your cool will help. (And work on controlling your body language and facial expressions.)
  5. Appeal to higher moral ground – Find a shared common value and speak to it. For example, you could say, “We both want our students to be successful not only in their studies but in becoming lifelong learners in an ever-changing world.” Common beliefs build connections, and connections build relationships.

The first time you try this with a teacher, it might not work and it may feel uncomfortable because it’s new. Collaboration might not come naturally for you either, but that’s not a reason to stop. Try again in a few weeks. Don’t give up. It’s too important. You can do it. You are a leader and have overcome obstacles before; you will do it again. The results – and the ripple effects to other teachers – will be worth it..

Feel Well – Do Well

The old expression “Make time to smell the roses” is about slowing down to enjoy what’s around us. It is also, in fact, a prescription for improving your mindset and your productivity. Much has been written about the importance of self-care and its effect on how you feel about yourself.

Have you noticed when you go outside, your body posture undergoes a slight change? Your shoulders go back, and your vision seems to expand as you leave the confines of indoors and screen viewing. These outward physical changes are the manifestation of the chemical changes going on in our bodies. The effects of the chemicals our bodies produce can be negative or positive. Having too many episodes of negative chemicals flooding out bodies can affect our short- and long-range health.

Not surprisingly, the converse is equally true. In her article Fuel Well-Being to Transform Your Leadership (email sign up required), Marlene Chism discusses different positive body chemicals and how we can produce them. She goes on to show how producing these chemicals regularly boosts the quality of our work.

It is wonderful to know that the following chemicals are within your power to produce:

Serotonin- keeps you calm and in a positive mood. It helps you as a leader by keeping you from mood swings and acting impulsively. You make better choices and stay focused. You produce Serotonin when you:

  • Exercise regularly – Choose something you like so you will do it. Incorporate it into your regular routine and enjoy the many benefits.
  • Practice gratitude – This can be a simple addition to include in your routines. It helps to maintain a daily record, digital or print, of what you are grateful for, but even taking a moment in your day can benefit your serotonin levels.
  • Walk in nature – Get out. Find a place to get outdoors, breathe fresh air and, hopefully, grass and trees. If this is a challenge because you live in a city, look for a park you can go to.
  • Get sunlight – Another challenge for workers with long commutes or during the short daylight hours (and cold!) of winter. Do the best you can when you can.
  • Eat serotonin-rich foods such as turkey, eggs, seeds and nuts – Yes, even your diet can support this. No wonder these are considered healthy foods.

Dopamine – The feel-good neurotransmitter. Low dopamine leads to a lack of motivation and tiredness. Feeling overwhelmed and easily distracted can be caused by low dopamine levels. When you have a good balance of dopamine, your creativity increases, and you have a sense of positive achievement. All so necessary for leaders in stressful times. You produce Dopamine when you:

  • Eat Omega-3 foods like fish – Once again, eating healthy is beneficial in more ways than you knew.
  • Exercise regularly – A double reward for exercising – dopamine in addition to serotonin. Your exercise needn’t be for very long. Consistency is what is important.
  • Get enough sleep Always a challenge in our over-filled days. Treat yourself as you do your children by developing a bedtime routine. Read yourself a story.
  • Listen to music – What music fills you up. Maybe lullabies can be part of your bedtime routine. Shift to music instead of news on your car radio, or at home. Or, after news…. This will give you that dopamine boost.  
  • Set and achieve small goals– Robert Collier said, “Success is the sum of small efforts repeated day and day out. Reaching small goals makes you feel successful. Poof —dopamine! When the goal seems out of sight, it feels unattainable and hard to sustain. See the small steps as the big win they are.

Oxytocin – Chism calls it the “bonding chemical.” It helps in making connections, feeling empathy, and building trust which are all essential for building relationships. You produce Oxytocin when you:

  • Spend time with friends – The importance of this explains why the isolation we experienced during the pandemic was so damaging to many.
  • Express appreciation – Say thank you and mean it. Send a text or email. Even better, send a handwritten message, being specific.
  • Get a massage – A great reason to treat yourself. You can be good to yourself and build your leadership bonding chemical at the same time.
  • Listening – We have recognized the importance of active listening. It’s hard for many of us. Practice it when you spend time with friends.
  • Share a meal – Go out for a meal with friends and include serotonin- and dopamine-rich foods to eat.

Knowing the importance of these chemicals in your body and how you can produce them can give new impetus to you and your leadership skills. It’s fun to think that being a great leader is a matter of chemistry – and feeling good.

Get Your Principal to Hear You

Does this sound familiar: You know what you want to make your program even more successful, but the resources necessary aren’t in your budget. You constantly hear how tight money and resources are. Is there any hope for your plans?

Yes, there is. While it’s true that budgets are notoriously challenging, there is always money somewhere. It just needs to be juggled. The skill you need to find some of this money directed at you is getting your principal to see why the funds should go to the library. Ande the best way to do this is to develop a positive relationship with the principal – preferably before you need the money. It will help immeasurably, but it is possible even if you haven’t.

Before going to your administrator, know exactly what you want and are asking for. This is not the time for vagueness. How much money is involved? Will the money be needed immediately or will the costs come in stages as the project continues? How much time is needed? Will there be anyone else involved at any point?

When you have your “ask” down pat, and you are ready to put into motion, try using Karin Hurt’s four-step approach in her article, Career Advice – How to Advocate for Yourself at Work.

  1. Connect with Empathy and Consider Their World – Your principal doesn’t have an easy job. They have the Superintendent’s list of demands. Parents can inundate with complaints. They handle the most difficult discipline issues with students. The list goes on. Just like you, your principal has goals that are important to them. Be sure you know what they are. You can figure out what it is based on what they bring to faculty meetings and other statements they make. Use your awareness of what they value and need in your opening sentence. Let them know you share these goals. As you present your “ask,” point to how it will further them.
  2. Speak Their Language – Principals and Superintendents have a language just as librarian’s do. Use words and phrases which are part of their working vocabulary. Make it a point to check the articles in Principal, the journal of the National Association of Elementary School Principals (NAESP) or Principal Leadership, the journal of the National Association of Secondary School Principals. In addition to what you learn in meetings and emails, this will give you important clues as to what concerns your principal. In reading the articles, focus on recurring words and phrases. These are part of your principal’s language. Incorporate them in your discussion with them.
  3. Consider your Timing – In my experience, this should come first. You don’t want to see them on Friday afternoon when they’re mostly thinking about wrapping up the week and looking forward to getting home. Monday mornings are likely far too busy. Check with their secretary to find the best time. They know the principal’s schedule and work mode best. When possible, schedule these over the summer. That is when they have the most time and are looking towards what can be achieved in the upcoming school year.
  4. Own the Outcome Sometimes the answer is “no.” That doesn’t mean forever. Don’t give up. Listen carefully to why your request is being denied. Then go back and re-work your plan. Perhaps it can be broken down into more than one year. Is there a way to get donor or grant funding? Maybe there’s a new goal that you can support with this same project. When you have refined your alternative proposal. Re-schedule a meeting. Let the principal know you heard what they said and understand the validity of it. It’s harder to turn you down a second time. Additionally, by coming back you have demonstrated the plan’s importance.

Remember this truism:

  • All libraries, no matter their type, are part of a larger hosting body.
  • All libraries, no matter their type, get their funding from the hosting body.
  • That funding is dependent on the needs and wants of the hosting body.
  • Those needs and wants are determined by the hosting body, not the librarian.

Leaders master this truism and know how to define their needs and wants in terms the hosting body, in this case, the school system, value. Your principal is part of the same hosting body – and is closer to the needs and wants. Make sure your asks support their needs and the money is more likely to be found.

Quiet Doesn’t Have To Go Unnoticed

You know it’s important for others to view you as a vital part of the educational community. But what if you are an introvert? How can you get your message out when you are uncomfortable speaking up and actively sharing your accomplishments?

A few weeks ago, I wrote about how extroverts can benefit from using some of the strengths of introverts (Leadership Strengths of Introverts). These are the strengths you use naturally. For example, you are likely a deep and aware listener. You are good at tuning into what the teachers are saying or hearing the places where your principal is struggling. This awareness is a powerful skill when used purposefully. Knowing what others want and need, seeing where your skills can support them, allows you to help them get it. You don’t need to talk. Just do.

In her article, How to Get Noticed at Work as a Quiet Person, Jessica Chen, author of Smart Not Loud: How to Get Noticed At Work For All the Right Reasons, provides several suggestions you can use to support your success:

  • How you talk about your wins – Telling people how great you are or how well a program did is very uncomfortable for you. This isn’t necessarily a problem, since people often discount what they hear if they feel it is bragging. What you can do that will feel more comfortable is focus on the success of those you worked with. Talk about something the students created or about the teacher who worked with you on a learning project.
  • Spend time – Which teachers are considered stars? Which ones talk up about the great things they have done? Make it a point to spend time with them and find ways to collaborate with them. They will spread the word. They always do. And this time, you will be included in what they are saying.
  • Find your differentiating factor – Chen asks you to take the time to identify what it is you like to do and comes easily to you. Chances are, this is something that is challenging and/or less fun for others. Don’t discount it because it’s easy for you. This is your superpower. Once you know what it is, stop and think about who can benefit from it.
  • Link your talent to opportunity – Listen (already one of your skills) for more opportunities where you can offer your superpower to help someone. (Don’t worry, you don’t have to call it your superpower.) Knowing how to meet people’s needs and wants is a great way to get noticed by them. When you work in collaboration, there are more people to talk about the success – which means you can say less.
  • Expand your reach – Think bigger. Look for school and district committees where your talents and skills support their long and short-term goals. Once on the committee, do what you do so well – wait, watch, and listen. You will soon see ways you can help and once you do, your contributions will be noticed.
  • Advocating for yourself – Promotion yourself can be a huge challenge for introverts. Chen suggests using the acronym ACCT to guide you.
  • “A” is for Asking for what you want – Things won’t be given to us just because we work hard. Only you know what you need. Get clear, get specific, and ask. Your ongoing success depends on your speaking up for yourself.
  • “C” is for Circling Back – Most of the time you won’t get an immediate answer to your ask. This means you need to ask again. It shows you are serious. Go back to your clarity. They didn’t respond because of their priorities, not because the answer is no.
  • “C” is for Celebrate Your Wins – This is neither boasting nor something that has to be done “loudly”. If a teacher sends you a note about how a lesson has impacted further learning by students, after thanking her, forward it to your principal. (I also keep a Success Journal to keep me empowered.)
  • “T” is for Turning Down Requests – You have to know when (and how) to say “no.” If you take on everything you will soon be overwhelmed, and your work will suffer as will your personal mental health. You won’t have the ability to advocate for yourself. Instead of saying “no”, offer alternatives.
  • Speak up in meetings – I can almost hear the panic. This can be a real challenge for introverts, but Chen has an answer: The 4 A Sequence (and only three of them require you to say anything):
  • Active Listening – Use this skill to listen for the right moment to enter the conversation.
  • Acknowledge Your first statement should make reference to the previous speaker. You can concur if you agree or say something neutral if you are about to disagree.
  • Anchor  – Having acknowledged the last speaker, use a few words from what the person said in introducing you comment or idea. The connection makes your response fit in the context of the meeting.
  • Answer Now say what you have to add to the conversation. Stick to the point. Make it brief.

You have amazing skills and strengths. Being an introvert doesn’t change that, but they could be hidden. Look to see which of these steps are ones you feel you could incorporate. Soon, you will feel safe stepping out of your comfort zone, and your community will see you as the leader you are.

Becoming a Great Leader

Which one of these have you heard before?

  • Leadership is a never-ending journey.
  • If you are not growing, you are dying.
  • Good is the opposite great because if you think you are good, you will never be great.

These have been touted so many times that they have become dulled in our minds. But they are adages because they contain truth. As a leader, you can never be complacent about your achievements. Yes, be proud of what you’ve achieved and all that it took to get there, but this doesn’t mean you can stop working hard. There is always more.

Another aphorism can be your next step: Leaders don’t make followers. They make more leaders. The more school librarians who are leaders, the greater our overall impact on our school communities and on the larger local, state, and national communities. Yes, national. Thinking big is important. We need to have the national communities see school librarians for the vital role they have in education and our students’ future.

This means finding ways to bring up other leaders. In an article, Rena Harvey presents 5 Ways Leaders Can Unlock Their Potential to Inspire Others. She notes that, “becoming a great leader requires self-awareness, continuous learning, and a commitment to personal growth.”  To do so, Harvey says you must work on these five areas: understanding your core values, developing emotional intelligence, embracing lifelong learning, fostering resilience, and cultivating a vision that inspires others.

Understanding Your Core Values – Reflect on both your personal core values as a librarian as well as the ALA Code of Ethics, the Library Bill of Rights, and AASL’s Common Beliefs. Our values ground and support us as leaders, guiding us as we make decisions and choices. There is strength in knowing other librarians are holding the same values. Because they are always present, others know who you are and what they can count on from you. It shows your integrity and that of the profession.

Developing Emotional Intelligence – We are in the relationship business. Our emotional intelligence is part of what allows us to communicate effectively with others and build relationships. People respond to us because we “see” them. It helps us make decisions as we understand how it will impact others. Harvey adds that your emotional intelligence allows you to stay calm under pressure and respond to challenges with a clear mind rather than reacting impulsively.

Embracing Lifelong Learning – We are role models for lifelong learning. Anyone who has been in the profession for five or more can look back at our careers and see the many changes. We have embraced the challenges and changes, teaching ourselves when possible and seeking other ways to become proficient in the changes. We have adapted, pivoted, and helped our students, teachers, and sometimes administrators in finding their way in our ever-changing landscape. And we have looked for feedback to improve and refine that learning.

Fostering Resilience – An integral part of the changes we have had to make is becoming more resilient. We hold to our core values to anchor us. We draw on our librarian colleagues and state and national organizations for help. They strengthen us like the giant redwood trees whose shallow roots are interconnected with others, allowing them to grow to great heights in the face of high winds. Despite the challenges, we work on having a positive mindset, remembering the importance of self-care.

Cultivating a Vision That Inspires Others – I am always inspired by AASL’s Vision – “Every school librarian is a Leader; every learner has a school librarian.” In essence this blog is my contribution to inspiring other school librarians to be leaders – and great ones. Review your vision to ensure it’s big, showing your commitment to a better tomorrow. Visions are about what it would be like in a perfect world. No, you will never attain it. You are not supposed to. It’s working toward it and inspiring others to join you in your journey.

We are living in difficult times. Fortunately, you are all leaders and together we will meet the challenges of our roles and our audience. Each day we have the opportunity to find at least one way to be a stronger leader and inspire others to do the same.

It’s Wise to Have Many Whys

We talk about Mission Statements as our “Why.” Looking deeper, the Mission Statement is focused mailing on what you do. It is, as I say, your Perspiration. The underlying “Why” you do it is tied to your values, your life history, and other forces that have created the you who is in this current place.

Making a difference in the learning and school experience of your students is probably one of the “Whys” you have. Other “Whys” might have developed over time, such as promoting intellectual freedom.

Focusing on only one “why” has been the traditional approach. The thinking was you needed to bring your full attention to it in order to be successful. David Zimmerman has a different take on it in his blog article, Leaders, It’s OK To Have Multiple “Whys” where he discusses why more could be better and the power of multipotentiality. Zimmerman begins with these four reasons:

  1. Diverse Perspectives – Librarians, like everyone else, are not clean slates schooled only in librarianship. We have interests and often other careers which can bring greater scope to what we do. Are you crafty? How can that add to your program? It’s not just in making displays. Think of how it benefits a makerspace. Or perhaps you have a good way of bringing local business people into the library which showcases their talents and exposes students to the choices available after school ends.
  2. Adaptability – In a fast-moving world, our multiple interests make us more able to change, pivot, and go through any other gyrations needed to not only catch up but be ahead of the curve. It allows us to be willing to try the new, build on what works, and release what doesn’t. It also shows us the interconnectedness of our interests.
  3. Continuous Growth – A single focus can be limiting. Having multiple passions makes us more likely and able to be continuously growing, being motivated anew by what we discover. As librarians, we are and need to be role models for lifelong learning.
  4. Greater Impact – The assortment of interests and strengths we bring allows us to communicate more personally with a variety of stakeholders. We have more in common, more reasons for connection. When we communicate, we build the relationships that are so vital to carrying out our Mission – and make a difference in the lives of our communities.

Having multiple “Whys” is at the core of multipotentiality. People who embrace multipotentiality are “an adaptable, quick learners with a wide range of skills and creative pursuits, characterized by their curiosity, capacity to learn quickly, and ability to synthesize disparate ideas.” Zimmerman who presents four ways to lead with multipotentiality.

  1. Leverage Your Passions – Take stock of your passions. How can each of them contribute to your role as a school librarian? Whether a love of nature, cooking, or travel, your passion for these parts of you can add creativity and give you greater dimension as a leader.
  2. Create Space for Exploration – Don’t be limited to your current passions and interests. When something piques your interest, try it out. Look for new activities, and then bring them into the rich mix that fuels your program and your leadership.
  3. Cultivate a Growth Mindset – See these new interests as part of your growth. What did you have to do to learn these new interests? How can you bring the experience of that learning process into your daily work?
  4. Encourage It in Others – This is another passion. Bringing the joy of learning and discovery to others. It’s also about the role of leaders in creating new leaders. Seeing others bloom is a special joy.

Your days are full. It seems like a lot to ask you to add to your “Whys,” but you are probably doing it to some degree already. Instead of ignoring those other interests, focus on and include them so you can lean into your passions and interest to bring you to a greater level of leadership.

The Chance in Change

Whether or not we like it, change is a constant. Generative AI is advancing with incredible speed. Politics has invaded the school library. The turnover of principals and superintendents has been dramatic. Sometimes the old refrain “stop the world, I want to get off” seems to be a great idea. Fortunately, that isn’t an option. As school librarians we are well equipped to handle the rapid changes in technology and are comfortable making the adjustments. But changes in personnel or new regulations? Those are more difficult to embrace and manage.

So what are the tools of managing change? In her article, Embracing Change: A New Leader’s Imperative, Karen Carey offers advice to the business world on how to manage change. They apply to us as well.

  • The ever-changing landscape – Carey notes “understanding the fluidity” of a landscape is crucial. She quotes Microsoft CEO Satya Nadella, “Don’t be a know-it-all; be a learn-it-all.” Fortunately, librarians are lifelong learners. We need to translate that mindset into our daily practice. Use your PLN to fill in what you don’t know. Be aware of what’s happening in your community and have the resources from ALA on hand to deal with any upheavals that occur. Start building a relationship with your new principal who may have radically different ideas about the library or no interest in it. Learn the ways to recognize AI generated work.
  • Embracing the uncomfortable – At some point, you may find that you need to see the bigger picture. Leaving your comfort zone is a necessary part of change. Look for new things to try or groups to join, including your state organization or even AASL.
  • Learning from failure – The fear of failure keeps us from leaving our comfort zone. We teach kids that failing is part of the learning process, but we must embrace this in ourselves as well. It will happen. Your successes will far outweigh your failures if you work on growing.
  • Tech in leadership – Your teachers may be having trouble dealing with the changes in tech. By helping them cope and learn, you strengthen your relationships and build new ones. Developing a collaborative or cooperative project will ease their way and further the perception of you as a leader.
  • The challenge of transition – Find ways to work with new personnel. The new principal may be a concern to staff and is undoubtedly dealing with their own uncertainty. Invite them to the library. Share brief (they don’t need to be overwhelmed) information you have on trends or any issues they might be interested in based on comments they have made. And don’t engage with the teachers who consistently make negative comments about the change. That doesn’t make for strong relationships.
  • Cultivating the agile mindset – According to Carey, this involves “building deeper human connections, continuous learning, and the ability to unlearn behaviors, beliefs and values. It’s about capitalizing on new opportunities by staying open to different perspectives and embracing change as a constant force for progress.” In essence, this speaks directly to our strengths since we know building relationships and finding new ways to deliver our Mission is vital for the success of our program.

Remember, we are not alone. People everywhere are struggling to cope with change, but changing is the only way to grow. The world keeps growing and, uncomfortable or not, we must grow with it. And as leaders, we have no other options. Embrace change as part of your leadership journey.

How Do People See You

The adage “perception dictates reality” may not seem fair, especially if it appears we are being poorly received, but it is the truth, and you must be aware of it. Especially because we need to be ready to change these perceptions if we are not creating the reality we want. As unnerving as it might be to be truly honest with yourself, take time to think — how do people see you?

To find the answers, ask yourself what are you putting out there for people to see and react to? What do the teachers see, and therefore believe, about you? Do they see your enthusiasm for projects or your frustrations about limitations? The administrators? Are you a budget drain because that’s the only time you talk to them or are you an integral part of their team because you let them see how the library supports their goals? How about the students? Are they so excited about what happens in the library they tell their parents about it or is this a place where they can goof off because you’re not paying attention?

The perceptions of your stakeholders affect your daily work life and your future. And its all happening under the surface. In his article, Mastering the Art of Perception: Crafting Your Professional Reputation Joel Garfinkle addresses this important issue. And while his audience is the business world, the concepts are also true for us.

As he says, “The truth is impressions often outweigh performance.” In the article, he makes these four salient points:

1. The spotlight is on you – You are always being observed. By the time your principal makes a formal observation, they have been watching for quite some time. Teachers come into the library and see how you are dealing with students. Or they never come into the library. In both cases they have developed perceptions about you and the library. Garfinkle says, “Whatever you’re doing and how you’re behaving now will impact you long into the future.”

2. What people observe matters to them – As with perceptions, this is emotionally based. How does what they are seeing connect with what is important to them? When working on developing collaborative relationships, knowing the other person’s wants and needs is key to making the connections. But they have assessed whether you can meet these wants and needs before you start the conversation. They need to know you’re aware of their goals – before the conversation happens. Make sure you’re always showing your engagement.

3. Everyone is always forming opinions  It is somewhat daunting to think someone passing you in the hall while you are speaking to someone else is forming an opinion about you. It may be a totally insignificant one, but it happens. Just remember, you are doing the same thing. We are constantly “on.” You don’t want to be putting on a performance throughout your workday to make sure people get the “right” impression. But when you are out and about, you need to be aware of how you may be seen by. You don’t want to the be the one always complaining. You do want to be aware of the goals and focuses of others.

4. Perception is at the heart of decisions Garfinkle keenly observes, “impressions often override performance.” If this weren’t true, you would not need in-person interviews to be hired. Your resume would be sufficient. To get a clearer idea of how others see you, consider asking a trusted colleague to tell you how you are perceived. Ask for positives first and then negatives so your colleague won’t feel uncomfortable about letting you know any unpleasant truths. Then work on improving how you are seen. It might not be fair, but it’s true – perception is reality.

There are so many things we can’t control in our workdays. The more conscious we can be of how we are perceived, the better our results. If this is new to you, it’s going to take some getting used to, but you can do it. Leading is, after all, an ongoing learning process. We can’t afford to be anything less than the best possible leaders we can be. That, too, is a reality.

Developing Confidence

A baby takes its first steps and falls. The child gets up and tries again. Totally confident that success will happen. When does that innate confidence in one’s ability disappear?

It’s usually not the failures that make us lose self-confidence. It’s the comments and criticisms we have received and the comparisons we make with other people that have nibbled our confidence away. The result is we struggle to leave our comfort zone, often question our decisions and are fearful of making a mistake.

But you are a leader. You need self-confidence to take your program to the next level. Is there a way to get back what you once had instinctively?

In Where Does Confidence Come From?, Frank Sonnenberg offers ten way to strengthen your confidence. As you read through them, acknowledge the ones you can do immediately and lean into those first, then consider which one you want to add next:

  • Successful Track Record – Sonnenberg starts with something simple – every win can boost your confidence – no matter the size. If you have trouble recalling these, consider a Success Journal or Win Folder on your computer so you don’t forget your accomplishments. And take a little time to celebrate and cheer yourself.
  • Courageous Action – Look for ways – big and small – to step out of your comfort zone. It can be intimidating, but you know when something needs to be done, and not doing it doesn’t give you the results you want. Take those first steps (and then add that win to your Success Journal).
  • Prepare and Practice – Athletes don’t just walk out into the field and turn in an outstanding performance. They practice. If you are giving a presentation, write it out, tweak it, tweak it again. If it helps you, learn it almost by heart. For a big project, outline the steps. Create a timeline. Be prepared to adjust that as the project progresses.
  • Self-improvement Efforts – We are lifelong learners. Be committed to your own growth and improvement. Since it’s rare for the Professional Development offered by your district keyed to librarian needs, seek out your own PD. Or you can use your Professional Learning Network, find a mentor, or attend a library conferences.
  • Mindset and Attitude – “If you think you can, or you think you can’t, you are right.” Our brains are powerful. Don’t let yours defeat you. You have been successful before (you have proof!) and will be again. Use your failures as learning opportunities to take into your new endeavor.
  • Supportive Environment – Every school has people who only see the negative. While you must have a collegial relationship with them since the library is for everyone, you don’t need to take in their gloomy view of everything. Be closer to people who can see what is good and enjoy what they do.
  • Encouraging Comments – Savor positive feedback. Knowing that others see your achievements is validation. It helps to power you forward. Be mindful of that and do the same for others. (And when someone gives you positive feedback – that goes in the Win Folder!)
  • Self-reflection – Make time at the end of the day, perhaps on your commute home, to reflect on what you accomplished. Was there a student whose eyes lit up as you helped them find the “just right” book? Did you strike something off your to-do list that you had been putting off? Focusing on these large and small achievements improves self-confidence. (Yup – Success Journal time!)
  • Goal Setting and Achievement – What is something large you wanted to achieve and did? Good news – you can do it again. Write the goal and develop the action steps needed to attain it. And of course, Prepare and Practice.
  • Personal Values and Beliefs – This is what holds you steady. Confidence comes from within as do these values and beliefs. As librarians, we hold to the ALA’s Code of Ethics and the Library Bill of Rights. As school librarians we consider AASL’s Common Beliefs are intrinsic to our program. Build your confidence on your values and you’ll see some amazing results.

Sonnenberg concludes with this quote by Franklin D. Roosevelt, “The only limit to our realization of tomorrow will be our doubts of today.” When you build your confidence, you grow into the leader your library program needs. Take those baby steps. Get up when you fall. You can do it.

Your Body Is Talking – Do You Know What It’s Saying?

We are communicating constantly. Because our communications go beyond what we say, write, and text, in my book, The Art of Communication: A Librarians Guide for Successful Leadership, Collaboration, and Advocacy (Libraries Unlimited, 2022), I devote a whole chapter to the “Silent Messages You Send.” We can never forget that our bodies speak for us as well.

Our posture, the position of our arms and legs, and the full range of our facial expressions are all conveying a message. Most of the time, the non-verbal message is, hopefully, aligned with what we are saying. Sometimes it isn’t. When we are uncertain, we are prone to sending mixed messages which can push our audience away and inhibit trust.

Those mixed messages are more likely to occur when we are giving a presentation. Whether we are teaching our colleagues about a new tech app or speaking at a state or national conference, we are nervous. We might have some stage fright. The Imposter Syndrome kicks in. And now you are facing your audience. If your body is apt to be telling your audience how uncertain you are, you won’t be able to get your message across as clearly as you want. This is where practicing in front of a mirror or even taking a video can help. Be honest about what you see and soon you’ll be more comfortable.

One of the things that can benefit your ability to connect with whomever you’re speaking to (whether an individual or a group) is supporting gestures that correspond with what you are saying. Is learning this worth the effort? It is according to Frankie Kemp. In his blog article (you’ll need to sign up for SmartBriefs to read it), he describes these seven Unexpected Ways That Gestures Can Up Your Leadership Communication:

  1. Become more trusted – Based on studies, including an analysis of TED speakers, those who used gestures were trusted more, People saw those who didn’t use them as cold and logical. You would think being logical would be good, but audiences want and need to connect to speakers. Additionally, I think they are also reacting to that mixed message. Your body is indicating uncertainty and stiffness. The message becomes: Why should they listen to you?
  2. Dispel nervous energy – Hand gestures that correspond to your message give you something to do to keep them from shaking. Meanwhile your messages are in sync.
  3. Be more succinct – You won’t need as many words when your verbal and nonverbal messages are in accord. This gives you more time to interact with your audience, improving the quality of your presentation.
  4. Increase problem-solving capacity – Suppose someone in your audience asks a difficult question. One of the easiest ways to draw on your expertise when you answer – is to move. According to Kemp, studies show we problem-solve better when we move. While you are doing so, you are also taking in more of your audience and maybe standing more directly in front of the person who asked a question, making them feel seen.
  5. Increase your self-confidence – In another study, it’s been shown that positive posture (head up, shoulders back, spine straight) not only affects the viewer but has an important impact on the speaker. Testosterone goes up and cortisol (stress hormone) goes down; your self-confidence automatically lifts. If this feels new or uncomfortable for you, practice your posture-pose before presenting. You might want to do so before a meeting with your principal, too.
  6. Achieve more credibility and presence – Kemp points to research showing those who use hand gestures and had more frequent eye contact with the audience (as opposed to darting around) and were more trusted. From what I have experienced, it is also because the gestures send the same message as the words.
  7. Be seen as fair – When making eye contact, don’t focus on the same few members of the audience. That can send a message of excluding people. According to Kemp, it can even be seen as a micro-aggression. Allow your eyes to sweep the attendees, resting on different people each time.

As a leader, there will be many occasions when you must speak professionally and when it’s important that your message be received. Whether before an important individual or a group of teachers, parents, or fellow librarians, you need to become comfortable in these situations. Be mindful that you are always communicating and work to send the consistent, clear messages you want.