Listening is Leading

When we ask someone “Are you listening to me”, we’re typically expressing our exasperation. We don’t feel as though what we’re saying is being heard, and that’s frustrating. But what about the reverse? Are we really listening to what others are saying? And are we listening to ourselves?

Active listening, like emotional intelligence, is an important skill to master. So many messages come at us, verbal and unspoken, it can be hard to focus during a conversation. However, the skill is too valuable for our leadership and for our lives in general not to work at getting better at it.

Learning to listen opens the door to expanding relationships, which is key to our ongoing success. In Nine Practices All Leaders Share, Dr. Alan Patterson shows what can be built by improving your ability to listen. Some of his advice is more of a reminder, but reinforcing the basics helps you reach the next level in your leadership. Here are Patterson’s recommended practices, annotated:

  1. Listen with Intent—Focus on what is being said, not the answer you plan on giving. It’s about respect. If you can, use restating to keep you on track and let the other party know that you think what they said matters. It’s an early step in relationship building.
  2. Ask Probing Questions—After listening, go deeper to increase connection and understanding. “Could you explain?” and “Why?’ take you past restating and opens the discussion. A good leader needs to know the concerns and issues of those they work with, whether it’s teachers or students.
  3. Study People—Listening includes reading body language and other non-verbal cues. Be careful about the implicit biases and judgements we all make. You need to see and listen to what the person inside is telling you. It’s not easy, but it is a skill worth developing. Patterson adds that as you get to know a person, you learn what is important to them.
  4. Share observations about the broader horizon with your team, colleagues, and senior leaders—Share your Vision and how you think it can become a reality with teachers and administrators. Contact teacher friends who you think would be open to trying something new and collaborate. School vacation is also the best time of year to have a meeting with your principal and outline your path for going forward. Listen for their responses so that you can see how your work will support them as well.
  5. Look for opportunities to engage in a dialogue—Have conversations that are not only about work problems or situations. Patterson recommends asking “how” and “why” questions to better understand what people need and want. Relationships, connection, and advocacy grow when your colleagues see you are aware of and responsive to their needs. Knowing who your colleagues really are–including as people outside of school–develops the relationships critical to your success. And when they answer–listen with intent and ask probing question.
  6. Practice translating a project or concept into the language of the audience—We do this all the time when we are teaching students. Use the same thinking process when making a presentation to a group, whether it’s parents or a grade/subject meeting. This is not the time for “library language.” What do they already know? What do they need to know? Why? What do you want them to do as a result? Using language that everyone understands makes people feel included and allows them to listen to you better.
  7. Translate vision into individualized responsibilities for your team members—Whether it’s students or teachers with whom you are collaborating (or cooperating) with on a project, be sure all concerned know who is doing what. This will show that you’re listening to what they need and that you’re available if they need help. And be sure to acknowledge their work to the principal.
  8. Trust that your success is based on your ability to create the conditions for other to succeed—You need feedback. That is an important part of listening. Ask in such a way as to get an accurate response. “What did you think of the project?” is not likely to get any helpful feedback. “What could I have done better?” or “Was anything missing?” will get the discussion started in a meaningful way. And listen to the responses you are getting. Receiving feedback builds trust.
  9. Focus on impact and meaning—Reflect on your week. Where did you make a difference? Where do you want to go next? Go an extra step. Ask others where they saw themselves making a difference–and listen to their answer.

Listening is at the heart these leadership skills. It’s also at the center of building the relationships you need to be successful as a leader in a school. Take the time to listen to others and yourself and you will find yourself making a greater impact.

Communication Channels

Every conversation is an opportunity, yet many are wasted or don’t use the best channel for a particular communication. With our limited time, we can’t afford not to use these interactions to get the maximum possible benefit.

In looking at these different channels, keep in mind that the underlying purpose of any conversation is building relationships. When we get to know people better and allow them get to know us, ties are forged, and future advocacy developed. As a leader, particularly in these times, you need all the supporters you can get.

Joel Garfinkle focuses on 5 of The Most Effective Communication Channels at Work. Each offers a different opportunity. The challenge is to know which one to choose for a specific purpose and what you can accomplish.

In Person – This gives you the best opportunity to learn more about the other person. You have a host of non-verbal cues, including body language and even appearance, to help you understand and communicate. In Person is the perfect channel to meet with your principal or other administrator (as long as your principal knows the meeting is happening).

Summer is the ideal time for this meeting when your principal is less harried, and there is less likelihood of interruption. This meeting is especially important if you have a new principal. Your past achievements don’t count.

This is the time to learn their vision, what they want to achieve, and a perception of libraries and librarians. Share your mission and vision and spin it to show how you and the library can support their goals. Use your knowledge of body language to recognize when it’s time to bring the meeting to an end. It’s best if you can do this before the principal does. Change channels and follow up with an email — or a handwritten note—thanking them for their time and highlighting one important take-away.

Video Communication – We have all become Zoomers. Within the school setting this isn’t used as much as now that we’re back to in person classes, but it offers some interesting possibilities.

If you are fortunate enough to have several librarians in your district, a Zoom meeting can help in unifying how you deal with similar challenges. While not the same as in person, it does help you to get to know your colleagues better and build those relationships. You lose some ability to read body language and eye contact isn’t as clear, but it’s a good start. Consider this channel for reaching out to the public librarian.

Phone – These are best for shorter, more direct conversations. Garfinkle recommends you check at the start to be sure this is a good time to talk. The phone is best used for setting up an in-person meeting or reporting in on something. Be specific, clear, and quick. Stay focused on your purpose. You might want to have notes to keep you on track. Follow up with a confirming email. Without any visuals to guide you, listen for verbal cues to hear if the person sounds rushed or background noise that hints at distractions.

Voice Mail – Sometimes this is the only option. You called and the person didn’t pick up. Be prepared to leave a succinct and clear message. Identify yourself and, if necessary, give your preferred call back number. Repeat that at the end of the message – slowly. Keep your message focused on the reason for the cal. Garfinkle advises if you are not prepared to capsulize the reason for your call, hang up. Get your thoughts together then try again. Smiling as you talk will help you sound upbeat and increase the chances of being called back. Your tone is your most important signal in this method.

Email – Although Garfinkle likes this channel the least, it continues to have its place as long as you are aware of potential pitfalls. The first rule is to keep it brief. People are busy and often don’t read all the way to the bottom. They are also often checking on their phones and so are reading on a small screen.

The next rule is to proofread, particularly if it’s an important communication. Spelling errors have a negative impact on you and your message. Also check to be sure your language is clear and is unlikely to be misconstrued. Obviously, this is not the place for sarcasm and emojis aren’t appropriate in the work environment. All you have are your words in this form of communication – no tone, no inflection. Clarity is key.

Before hitting “send,” make sure you haven’t included people who shouldn’t get this message in the “To” section. A “reply all” can get you in trouble. We work so fast, it’s easy to make these mistakes. If it matters, take time to get it right.

Knowing the best channel for initiating conversations is an important leadership skill. Don’t waste or miss your opportunities to reach out and build those vital relationships.

How Strong is Your SPINE?

The recent rise in book banning and attacks on school librarians have made our already stressful lives even more so. Dealing with challenges – or anticipating them when preparing a book order— has been something school librarians have typically faced alone. But the nation-wide organized campaign has taken the issue to a much more intense level.

ALA, AASL, and many of our state library associations have joined with other groups to respond and defend intellectual freedom and freedom of access to information. The resources on ALA’s Fight Censorship page keep growing. But at some point, it’s one school librarian making a choice that will impact their lives and the lives of their students. Until recently, that private decision didn’t stress or threaten job security for most school librarians. Today, we are all in the crosshairs, and the stakes are higher than ever. How do you decide?

In Leading with SPINE, John Baldoni presents the following acronym to guide you in taking stock of how strong your spine is, and possibly what you might want to do to strengthen it.

Strength – Are you standing up for your beliefs? Speaking out? This is one of the hardest things to do. Silence is consent, but voluntarily choosing to put your beliefs out in the open, leaving yourself open to attack is scary. Look for others who do it and stand with them. Speaking out as part of a group is easier and helps you build that strength.

Principle Baldoni equates principle with your purpose. What is your Mission? Are you acting in a way that furthers or hinders that Mission? He quotes Confucius, “To see what is right and not to do it is want of courage, or of principle.” Your choices need to be in support of your Mission whenever possible.

Integrity – Integrity is always cited as a core leadership quality. It describes who you fundamentally are. You keep your word and behave justly. It’s living with a moral code. Politicians and companies are often accused of not having that moral compass that guides their decision-making when they act only in their best interests. What is your moral code, and how do you live up to it?

Nurture – This is a great addition which refers to developing others’ capabilities. Leadership is not about creating followers. It’s about creating more leaders. You need your spinal strength to help them grow strong and take on the risks of leadership. It also includes nurturing yourself. What are you doing to grow as a librarian and a leader? Who are you learning from?

Energy – Being a leader is hard work. It requires Vision, self-reflection, and assessment. It means not being satisfied with doing a good job but looking to do a better one. With so much of library ethics and core values under attack, we need to keep growing and learning. Becoming more knowledgeable about how to get the word out and build advocates will strengthen our spines. Build and create momentum that will help carry you through the challenges.

Our spines hold us up, physically and metaphorically. To be spineless is to not have the courage to do what we can when we can. Being a librarian takes courage. Although we are stronger together and getting stronger at dealing with the book bannings, the reality is there will come a point when it’s just you making a decision for your library potentially taking a huge risk as you take a stand. Hopefully, we can all do our best to strengthen our SPINE.

Life is a Marathon

More than two years after the beginning of the pandemic, thinking about masks, reaching for the hand sanitizer, getting vaccines and boosters has become our new normal, but we want it to be over. The reality, which we already know, is that it never will be over. And on the horizon are the next changes and new challenges. Life is truly a marathon, long and winding. All of it requiring our energy and attention. How well we do in this race depends on our mindset and willingness to learn so we are ready as we can be for what comes next.

In The 18th Mile: It’s Not the Finish Line Leaders Should Focus On, RapidStart Leadership further develops the familiar life-as-a-marathon example. When the pandemic started, we dug down to do what was necessary. But it lasted so much longer. And we are tired. We are now at what RapidStart calls the 18th mile, the true test of a marathoner. The beginning excitement (or, in our case, the willingness to take on the challenge) has faded, and we are faced with miles to go before the finish line. This is the true test of our resolve and our leadership.

Directed to the business world, RapidStart offers the following 7 steps – along with my tweaks and comments they are:

  1. Expect it – Anything long term hits this point. When you are a leader, you often are involved in complex, sometimes multi-year, projects. It’s around here where things start to go wrong and it’s harder to find the energy to invest. What strategies do you have in place to deal with this point? How about a mini celebration of the distance you have travelled?
  2. Put in the miles – Doing the work means continuing to learn what you need to do the new and old tasks. It also means once you’ve gone this far in the past, you can go further in the future. And as you go further, remember that you don’t have to have all the answers. Look to the other “runners” for support. Make use of your PLN.
  3. Recognize when it comes – If you expect the stress and stumbling blocks, you will be better at recognizing it. Notice changes to your mindset and focus. When you are ready to call it a day before the day has begun, you know you have reached that point. Put your strategies into play.
  4. Pace wisely – Enthusiasm is great, but it can burn out quickly in the enormity of what you are facing. Likewise, starting out too fast can mean you have nothing in reserve. A fast start is fine, but don’t keep that pace. And when you’re flagging, what keeps your reserves up? Time for family and friends and time for yourself are musts. You can’t keep drawing water from the same well without it running dry at some point. Brain, body, and spirit all need to be refreshed regularly.
  5. Watch for the “reveal” – The 18th mile is where you see what you are made of — your commitment to your Mission and Vision. Your perseverance. The longer the project, the more likely the shine is going to come off and you’ll get to see the truth of this work and its impact. Who is still with you? Who’s dropped off? Assess how things are going. Where are there weaknesses that can use some extra support? Whether it’s a pandemic or a project, you are in this together.
  6. Go mental – The power of the brain over your attitude has long been noted. RapidStart says where runners count steps or sing songs, we should look to our why. When fatigue and doubt arise, revisit your vision for and the purpose of the project. There is more to come, but you can do it. You know it because you have already done so much. Review the many accomplishments and milestones you have achieved.
  7. Enjoy the journey – Or as RightStart says, “embrace the suck.” Not every part of the journey will be filled with joy, but these important projects are worth the time and effort. Going through this process, especially with collaborators, brings you all closer together, even (especially?) when it’s challenging.  Find ways to make time for fun and laugh when the situation gets tough, knowing it’s just one more step closer to the goal.

No matter what a project — or life — throws at you, don’t be stopped by the 18th mile. Keep the end (and your Vision) in sight, work with your team, and look forward to reaching that distant and important goal. Maybe we’ll even get a T-shirt at the end!

Always Leading

Leadership should not be something you turn on and off and it’s more than something you do. It’s a mindset and a way of being. When you see yourself as a leader, you carry your leadership qualities and skill set into all situations and regardless of the type of administrator you work for.

By being aware of what your administrator(s) want and need, and responding as a leader, you sharpen your leadership skills. Other people respond to your actions by seeing you as a leader. The more naturally you assume the role, the more you own this identification. Your colleagues and administrators come to view you as one of the building leaders and respond positively to your suggestions and proposals.

Managing or leading up can be critical in a building or school district where administrators change frequently or the one in place is inept. Jenn David-Lang and Donna Spangler explain why and “How to Manage Up in a School Setting.”  They identify six different administrators and what skills you want to employ:

  • Brand new – Get in early and be regarded as a helper as the administrator becoming acclimated. Learn their goals and show how your work supports this.
  • Hands-off or distracted – Take the reins and run. They won’t notice it, but the teachers will, and many will be grateful.
  • Micromanager – Sending detailed reports shows you know how to do your job – and how they like to do theirs.
  • Inexperienced with teaching and learning – Infographics are a good source of help. You want to present information as succinctly as possible so they can absorb it and see the connection.
  • Know-it-all – Show that you’re aware of their knowledge. Introduce ideas with phrases like, “As you know…”
  • Indecisive – Present options (but not too many) and offer rankings along with reasons or evidence for choices.

David-Lang and Spangler expand on dealing with these six types of administrators with their “AAHH” strategy.

Ask – You need information to prevent missteps. Ask questions to learn their vision, what they see as success, and gain a sense of who they are. You also want to know what issues the administrator is focused on and any background information on it.

Adjust – Change tactics depending on which of the type of supervisor you are dealing with. What worked for a previous administrator, might not work for your new one. For example, if you were a micromanager, presenting a plan of action and having a written agreement on who will do what (and probably by when) works well. With a hands-off administrator, you can be more general in your plan and stay focused on presenting the successful end result.

Head or Heart – Some administrators want just the facts. They love data. Others respond better to the emotion behind a project. Micromanagers and Know-it-alls tend to be the former. The others can fall into either category, so it helps to identify early how they react to information and present it in a way that facilitates their hearing you.

Hands – When you make a proposal, you need to support it with an action plan. All types of administrators need to know they can count on you to deliver—and make them look good.

Get to know your administrators and their style. Present yourself and your work in the best light by giving them what they need, the way they can you it best. When you do, you are better able to lead everywhere.

Leading Today, Tomorrow and Beyond

Success feels good – it feels great. You worked hard to get there. Unfortunately, if you get too comfortable with what you have achieved, you risk to sliding backwards.

Remember Blockbuster? Xerox? Blackberry? Sears? They were all leaders in the field for a significant period and are nowhere today. These giants, and many others along with them, didn’t see the change coming and didn’t adjust and move forward. You don’t want your library to suffer a similar fate.

As lifelong learners we must keep our leadership focused on the future or our libraries will be rooted in the past. “We have always done it that way” leads to stagnation. Policies, procedures, and programs must be reviewed regularly and be open to change and new ideas.  Equity, SEL and other current issues need to be thoroughly integrated into the library program. What else is happening? How can you predict where you need to go?

One way is to think laterally. Expand your reading beyond library and education issues by looking at what is happening in business and technology. Consider how new developments and concerns in those areas might impact libraries and schools. From this you may find unique inspiration to bring into your school.

In How to Keep Learning as a Leader, David Burkus presents four ways in which you can be ready for what may be coming next.

  1. Linger on Failure – Take the time to notice what you learned, achieved and will do differently as a result of setbacks. Accept your failures as part of your process – and proof that you’re growing as a leader.. Failure is feedback when you know how to use it. It isn’t comfortable to review your mistakes, but this is not about being comfortable. It’s about growing and learning.
  2. Stay Curious – Listen, read, view, and keep learning. A random conversation can give you a new idea. Watching television or seeing a movie can start an unanticipated thought process. You just need to be open to the possibility.  Burkus talks about listening to experts in different fields. The wider your scan of the environment, the greater your opportunity to discover something new. It doesn’t have to be a deep dive into these subjects, unless you uncover a treasure you want pursue.
  3. Experiment – Put your new idea into practice. If it only stays in your head, tomorrow will have arrived before you are ready for it. Yes, you will fail sometimes (see #1) but the trying is worth it! Burkus suggests creating a decision journal and log what you decided to do. What was your intended outcome? Did it work? Can you tweak it? The journal can give you a record of your thinking and how productive it is.
  4. Cultivate Conflicts -This is the scariest step. It doesn’t mean instigating them but it does mean developing your awareness of them. We live in highly polarized time. While you don’t want to engage, listening can lead to amazing opportunities. The more you know about how others around you think and why they do, the better able you are to anticipate resistance to different ideas and projects. Knowing where pushback is likely to arise, you can plan. You might make modifications, provide background information, or include others in the planning process, which always a good idea.

In the words of Fleetwood Mac, “Don’t stop thinking about tomorrow/ Don’t stop, it’ll soon be here…Yesterday’s gone.” Be staying curious, learning from setbacks, trying new things, and listening to those around you, you’ll be ready for tomorrow and continue to grow and thrive as a leader.

Take My Advice

We all are guilty of giving unsolicited advice. Most often, we don’t even realize we’re doing it. Unfortunately, instead of building relationships, giving advice when it’s not asked for tends to cause resistance. In offering help, we don’t stop to learn if the other person needs or wants assistance. In rushing in with our solution, it may seem to the other person that we are minimizing the problem. In ither case, the other person pulls away and an opportunity to truly be of help is gone.

 What makes us think we always have an answer? We certainly don’t have solutions for all our problems. Often, the best help we can give someone is just to listen. Whether they want to vent their anger or release too many thoughts swirling in their heads, offering a solution cuts off their process. By short-circuiting what they were saying, you may very well have prevented them from finding their own solution. When someone is angry, fearful about a situation, or any other highly emotional state, they are not thinking cognitively. Through the process of expelling it all, reason has a chance to return. The thoughts stop swirling, and the rational mind deals with what has upset them.

When someone comes to you with a problem, you have an important role to play—without offering help. They needed someone with whom to share all of it, and they trusted you to be that person. By using your active listening skills, you help them while deepening the relationship. Instead of speaking, use your body language to show you are focused on what they are saying. Nod your head. Let your facial expression mirror supportive feelings. If there is a pause, you can restate something they just said to show you are listening – and to find out if you missed a point.

PsychCentral cautions “It’s Time to Stop Giving Unsolicited Advice“. The simplest way to do this is to ask if advice is wanted. You can try any of these questions suggested by PsychCentral:

Are you open to suggestions? This clears the path for your response. “Suggestions” is a better word than “advice.”  The latter says you know more and can be taken as a criticism. The former is just some ideas you offer that can be taken or not.

I’ve been through something similar. Can I tell you about what worked for me? Without imposing, you are establishing a bond of a mutual experience. Recognize that means you will have to share that experience. That interchange puts the communication on an even more personal level. It evokes shared trust and leads to deepening the relationship.

Is there anything I can do to help? Be prepared for a no or a yes. It is a generous offer. If the other person takes you up on it, you are obligated to follow through. The commitment may take time and effort on your part. If no further help is required or requested, you have shown your willingness and concern.

If you find that you regularly give unsolicited advice, PsychCentral offers you some advice in the form of questions to ask yourself, including the following:

  • Why do I want to offer advice right now?
  • Is there something else that I can do that would be more helpful?
  • Is there someone more qualified who could advise this person?
  • Can I let them decide or figure this out on their own?
  • What else can I do to reduce my anxiety or discomfort?
  • Can I accept that my ideas aren’t the only good ideas?
  • How can I be supportive without giving unsolicited advice?
  • Can I focus on listening and understanding instead of fixing and instructing? Would this be supportive and respectful?

Unsolicited advice is a two-edged sword. You have only the best intentions when you are the one offering it, but that may not be how it’s received. Think about times when someone has offered you unsolicited advice By recognizing what receiving it feels like, you will be better able to restrain your impulse in the future. And if they are looking for advice, hear the other person out — completely—so you understand the situation before you give your response.

And that’s my advice to you. LOL 🙂

Happiness is…

No one is happy all the time, but if you can’t recall recent moments of happiness, you are harming yourself as well as your ability to be a leader. The harm to yourself comes from the chemicals your brain produces when you are stressed or angry compared to those produced when you are happy. Your body needs the benefits of those endorphins to get you through your busy days.

The harm to your leadership ability results from how you present yourself to the world because, in addition to the negative feelings, your face shows it when you are sad, angry, or stressed. No one enjoys spending much time around people who are often unhappy or upset.

The good news is you don’t need large doses of happiness. Even fleeting pleasures can boost your mindset and last for quite a while. The challenge is to identify – and then capture – them in the moment. When something drags you down, if you continue finding these happiness-promoting instances, you will feel happy overall. And that happiness will be seen even through a KN95 mask.

In his in depth blog What Leads to Happiness? Greg Vanourek lists 20 ways you can bring more happiness into your life. Here are his first 10:

  1. Regular exercise and physical activity –. You don’t have to train for a marathon or spend hours exercising. Just include 10-15 minutes a day on your to do list. And especially for those of us currently in winter, do what you can to spend a few of those minutes out in the sun when it appears. Research suggests getting out into the fresh air has an immediate positive effect
  2. Acts of kindness, service, and generosity – The getting is in the giving. When you help others, there is a boost to your sense of self. Take time to notice the small and many opportunities where you can give to others but make sure not to do this at the expense of your own needs and boundaries. Don’t turn giving into a burden or a drain
  3. Purpose and meaning – Knowing that your actions are producing something of value and making a difference is a cause for happiness. Know and notice your “why” when you engage in any activity, including those connected to your job.
  4. Relationships with others – Humans are social beings. As the pandemic proved, it harms us when we can’t interact with others. Don’t let your tasks and responsibilities keep you from spending time with the people you care about and who care about you. You offer support for each other as needed, and it just feels good to be with them. Vanourek says ‘According to many researchers, strong social relationships are the most important contributor to enduring happiness for most people”
  5. Goals and aspirations – This is related to #3. If you know where you are going – and why you want to go there is joy in the journey. As you achieve the small steps, your sense of accomplishment makes you happy.
  6. Authentic expression of self – Be true to who you are. It saves a lot of energy-draining effort. Being a people-pleaser or focusing on what other people think diminishes you and your happiness.
  7. Anticipation – An upcoming anniversary, graduation, or other event in your life adds pleasure. Savor it. If necessary, look to put something on your schedule that you can look forward to.
  8. Gratitude – Recognizing what you have in your life and being thankful for can keep you from focusing on the negatives. Taking a moment to be grateful can give you a happiness boost in the midst of a gray day.
  9. Experience – While something is happening, take time to notice and enjoy it. Do what you can to stay in the moment. Appreciating enjoyable times whether it’s dining out, seeing a ball game, or being with a friend boosts your happiness.
  10. Learning and developing – Mastering a new task or learning something new makes you feel good about your accomplishments. Consider ways you can share your new knowledge for even more happiness.

Happiness is many things. It’s not the huge events that are responsible for making us happy on an everyday basis. It’s the small moments that can make all the difference once we tune into them. When you can take the time for joy and notice what is already good in your life, your happiness will shine and others will enjoy being in its presence.

Reach for Your Leadership Vision

I often write and speak on the importance of knowing your Mission and Vision. Missions focus on what you do. It’s your purpose or your “perspiration.” Visions are your “inspirations” and “aspirations.” They are where you would love to have happen. Both grow from your core values, your philosophy. And you can’t reach your school library Vision unless you have one for yourself as a leader. Without that self-Vision, it is difficult to step out of your comfort zone and the take risks leadership requires.

In Think Deeply About the Leader You Aspire to Be, Art Petty suggests you “mine for early influences and marry them to future aspirations to develop a clear picture of your desired leadership self.” Connecting what you’ve seen and done with what you want can guide you in constructing your leadership Vision using the following four steps:

  1. Start by exploring your leadership inspirations – Look inwardly and widely. Consider the values you hold. What are you passionate about? Who are the people you admire in librarianship and elsewhere? Why do you admire them? Petty suggests you look at the behavior of those people. If they had a direct contact in your life, how did they reach out to you? I became active in school librarianship and began writing because of the people who reached out. Their trust and belief encouraged me to leave my comfort zone.
  2. Spend time reflecting on your best self – Think of those moments when you were proud of something you did as a leader. You may have put together a difficult project or you gave a workshop for teachers, and they were all engaged and participating. Consider what you did to make those instances happen. What aspects of yourself as a person did you draw on? Think of the values that motivated your behavior and/or achievement. Look to the moments when you were proud of yourself and your behavior. It may have been how you connected a reluctant reader to the perfect book. Perhaps you turned a confrontation into the start of a relationship.
  3. Your Leadership AspirationsImagine this was your last year at your current position. You’re either moving on or retiring. What would you hope your students would say about their library experience? How about teachers and administrators? Take time to think about the legacy you want to leave, the impact you want to have, as a librarian and a leader and from that, pull out the pieces you want to include in your Leadership Vision.
  4. What’s most important to you as a leader? Petty recommends answering the following questions:
  • What do I care most about doing and achieving as a leader?
  • How will I guide, teach, and coach?
  • How will I support creating great results through others?
  • How do I want to affect those I come in contact with along the way?

My Leadership Vision is “School Librarians are recognized everywhere as vital leaders.” I know it will never be universal, but I always work to be a force for change. It inspires all I do.

Taking the time to see yourself as a leader and the impact your leadership will have on your library can inspire and should inspire you. Reach high and fearlessly create your own leadership Vision.  

Being Human

What does it mean to be a human? The biological definition doesn’t come close to the contextual meaning and the layers the word means to us. Over the years I have discussed many qualities of leadership, but human wasn’t one of them. A post by Kerry Azar, Great Leadership is Radically Human, has me thinking that I had missed an important quality. It encompasses much of what constitutes Emotional Intelligence, but goes beyond that to a new level.

Our first thoughts of what a leader is tends to focus on their dynamism and vision. Someone who gets things done. This is true, but it’s only about the “doing.”  We are human “beings.” How we act and behave is more important. In our dealings with others, we need to be human. Being that way is how great leaders behave.

In her post, Ms. Azar writes of being “radically human.” She defines it as, “showing up (in) more transparent, authentic, vulnerable, empathetic, passionate, and compassionate ways.” When you are human, you behave as such wherever you go. Others respond on a deep emotional level to that kind of leadership. Think of the administrators you have had who you admired and loved working for. They were undoubtedly human beings. They cared. They pitched in when needed. They were supportive. You felt safe in going to them with a problem, knowing they would help.

We all know humans make mistakes. Being transparent and vulnerable about these mistakes makes you real. You don’t hide your doubts. You welcome input from others. We are never perfect. Accepting that in yourself and others creates that safe, welcoming environment we strive for in our libraries.

Being passionate shows our values and core beliefs. Anyone who meets me knows I am passionate about school librarians being leaders and intellectual freedom. Letting your passion show lets people know what matters to you as a person. It also gives them the freedom to share who they are. This is how relationships are built. And we are in the relationship business, so being human is good for our work.

Azar also talks about “kintsugi,” a Japanese art form which repairs broken items by putting them back together using precious metals. The restored item doesn’t look like the original but it “maintains the integrity of the original creation while creating something even more beautiful and enduring. Kintsugi is a suitable metaphor for how a great leader deals with our pandemic-challenged world. When we view it as creating something new amidst the broken and perhaps something better, we help ourselves find the direction forward. This allows us to lead the way, helping others do so as well.

Being radically human isn’t easy. Azar suggests we take time to ask, “how am I getting in my way”, not to look for where we’re making mistakes, but rather to look for how to be more transparent, authentic, vulnerable, empathic, passion and compassionate. When we do that, we will find our way forward and be able to grow through what life brings us.