Starting Fresh

What if today was actually your first day? No, not your first day back, your first day at your current position. Sometimes the things we “know” get in the way of seeing things as they are. So, I’m going to ask you to do a little exercise with me.

Pretend you are just starting as the librarian in your library.

No matter how many years you’ve been at your job, taking as fresh look at your library will allow you to see new ways to proceed. Tomorrow, pause before entering the library. As you go through the doors, look at it as if you were seeing it for the first time. Then ask yourself: What do you like about it? What needs changing or updating? What draws you in or makes you curious? What catches your eye first? Is that what you want others to notice? What might be missing? What are you looking for that you don’t see? Next, think about the role of your library? If you were new on the job, what would you do to make the library stand out?

In Leader First Impressions, Bill Whipple, speaking to someone in the business world who has just begun a new job, has seven suggestions we can also use in our practice:

  1. Learn about the culture – Culture controls much that occurs in a school or district. How is education in general and the library in particular viewed in your district? How is discipline handled? Have there been changes? New principals and superintendents can alter the culture. Certainly, the political situation has done so as well. What does this mean for the library? Consider whether you need to frame your requests differently. Is there something you can/need to do to put your library in a better position?
  2. Establish rapport one on one – Take stock of your relationships throughout the school. No, you wouldn’t have these if you were just starting, so think honestly about whether they are where you want them to be. If not – how can you change or strengthen this? Showing interest is always the first step. Start with your principal or supervisor. Ask about their holiday, and actively listen to their answer. Next, check in with your colleagues with whom you already have good relationships. The contact will strengthen them. Then think about if there is someone new or relatively new on the staff. Make a point of getting to know them better. Create connection. Then you are in a position for the next step.
  3. Build trust as early as possible – Trust is the foundation of relationships. Build on your interest in others by following up based on what you learned. This may mean supplying teachers with a resource that connects to something they are working on or sending them an article relating to one of their interests. You can do this with your principal as well and consider creating a plan to keep them updated on the library’s programs so they can show their superiors. Be aware of what you learn as your connections deepen. Note things that are creating stress. When you do this, you will also find they have an interest in what’s happening for you. By doing this you will have the advocates you may need in times ahead.
  4. Avoid pushing ideas from a former job – In this particular situation, this would mean not assuming that a project that worked with one teacher will do the same for another. Teacher styles are different. Start with where they are and work from there. With principals the same goes. Don’t assume that what worked with previous administrators (from this district or others) will be welcome. This connects to the last two – build on what you know about this administrator in this position, then show how your work and goals supports theirs.
  5. Observe the informal organization and cliques – Don’t miss the opportunity to see teacher interactions with each other. Yes, this means taking lunch outside of the library. Have there been new friendships? If it’s across subject or grade level, it may be an opportunity to do a multi-discipline project. The teachers would enjoy working with each other. Stay aware of and do your best to identify the underlying power structure? It’s not just someone’s title. Sometimes the principal’s secretary holds more than most people realize. Be cognizant of it and use what you discover with integrity.
  6. Practice management by wandering around extensively until you are a known quantity –Take walks around the building. What’s on the walls? How often are they changed? Who’s doing what? You will get ideas about projects to propose. And there is a chance for serendipitous meetings while you are walking. Let yourself be seen and then the school population won’t only think of you when they need the library. You’ll be an available resource.
  7. Check your body language – Always! Your body speaks as much as you do. People react mostly without being aware that they are factoring it into what you are saying. Open posture, relaxed shoulders, appropriate smiles all go a long way to creating connections. At the same time, learn to consciously read the body language of others. It will tip you off about much that is going on with that person and if their open to or concerned about what you’re saying.

Make this month a new beginning. Taking a fresh look at your library and your school will help you as you move forward throughout the year. As you focus on new ways to reach teachers and your principal, you will find new ways to step into your role as the leader you are and need to be.

Here’s to a great second semester and continuing the school year stronger than ever.

Start By Reviewing

The new school year is underway. Believe it or not – this can be a good time to review. Ask yourself, what do you want to achieve by the end? How will you get there? Which of your leadership skills will aid you in the journey?  What do you still need to learn? This is also a good time to ask what threats, such as the existing attacks on school librarians, can work against you? What conditions exist in your school, district, or on the state and national level can you use or learn into to take your leadership to a larger level?

To answer these questions, consider doing a personal environmental scan. While I usually prefer a S.O.A.R. analysis (Strengths, Opportunities, Aspirations, Results) because it keeps us from focusing on the negatives, in this case doing a S.W.O.T. analysis (Strengths, Weaknesses, Opportunities, Threats) can serve you better. You have leadership skills that are working for you. You also have difficulties in some areas, places where you need and want to grow. By taking a close and unemotional look at these, you can create a plan to guide you through the year.

With your scan in mind, Jay Sidhu’s blog post, Essential Lessons for Leaders provides a review of what you know while offering the following concepts and ideas for moving forward:

  • Leadership QualitiesAlthough you know many of them, Sidhu starts with the reminder that a leader must have a Vision, Mission, and Strategic Plan to achieve goals. His recommendation is that a leader must master their internal and external environment. Your S.W.O.A.T. analysis helped with that. He then adds the need to be “passionate about continual improvement,” which I hope you do as a lifelong learner.
  • Building Alliances For us, this translates into advocacy which rests on continually building and maintaining relationships. Listening is key to achieving this along with awareness of the goals of others in your school and district. To successfully build a relationship ,you need to prove yourself important to the other person’s well-being and success. What do you teachers feel they need? What do they want? How are you or can you meet those needs and wants? Ask this question about students and administrators as well.
  • Learning to Be a Leader – Sidhu states a leader is a continuous learner. This not only means keeping up with the newest changes in technology, it also means understanding curriculum needs, district goals, and growing and developing as an individual. Use role models and mentors to help you. Identify leaders you admire, in the world or in librarianship. Reflect on what they do and how they are that caused you to admire them. Do you manifest any of those qualities? Can you work on acquiring the ones you don’t have? Risk learning by doing. Step out of your comfort zone and take on a bigger job in your state or national organization and ask someone who has done it to mentor you.
  • Knowing What It Takes – Sidhu brings us back to the beginning by wrapping his post up with a reminder to be clear about your Vision and Mission. As Yogi Berra famously said, “If you don’t know where you are going, you will wind up someplace else.” Review both.  Missions in particular change over time as our roles change and expand. Keep your Vision and Mission in a prominent place so you—and others – see it every day.

I keep in mind the AASL Vision, “Every school librarian a leader; Every learner has a school librarian.”  Our students, teachers, and administrators need us to be leaders – and learners. Take this time as your school year starts to get clear on your vision, discover what you need to learn, and understand how you will be a leader.

Stories Carry Your Message

We are constantly being told that data is important. It is.

We are told that decisions are made on data. They are. And they aren’t.

Studies have shown that we make 80% of our decisions using our emotions. We then use the remaining 20% to justify our decisions with logic. Businesses who want us to purchase their products know this and use it in commercials. You may buy a car because of its safety features, but no matter what you tell yourself, the reason you chose that brand has more to do with how you respond to it emotionally.

For years, we have had high-quality data showing the importance of school librarians to student learning. I applaud the researchers, many of whom are my friends. But districts are still not hiring librarians and claim it’s because we have been replaced by technology and are not necessary. Why is our message not getting through?

Perhaps it’s because we have too much data and not enough emotion. We have loads of stories about our students – and teachers – who have found success, learned, and grew because of the library. We need to tell our stories and tell them often.

Even if you are doing annual or and quarterly reports, start telling “snippets.” When a student has a great experience or breakthrough, send a quick email to your principal. One or more may strike a chord in your administrator. They might even include it in one of their reports to their superior. Make the story emotional – not only what was learned, but what was experienced.

Scott Van Voorhis says if you are Looking to Leave a Mark? Memorable Leaders Don’t Just Spout Statistics, They Tell Stories. He quotes research (Look! More data!) by Thomas Graeber that showed stories stick to our minds better than anything. Humans have always been telling stories. Our cave-dwelling ancestors told stories then illustrated them on the cave wall. Stories are how we communicate as human beings.

We have a lot of stories. Stories of triumphs and failures. Which should you tell and when? According to Graeber, if you want people to remember something for more than a day, “building a unique story around it is essential.”

Consider first the message you want to send. It’s best if it connects to your Mission. What happened in your library with a student that best illustrates the idea? Tell the story and then incorporate relevant data. Later, use the story as part of the requests you make.

For example, if you want to include more diversity in your collection, talk about how excited a student was to see themselves in a book. Perhaps one that was written by someone from his culture. Then point to the diversity audit you have conducted showing how few books represent all your students. You can then refer back to this story when you request funds for or order more diverse books.

While “eye-catching statistics” may work in business and help them move to immediate action, this is rarely an option in education. Statistics mixed with story can give you the longer lasting impact you want. For example, statistics on the difference between the performance of college freshmen who had a high school librarian and those who didn’t is powerful but coupled with stories from your school’s alumni—it’s lasting and shows the long-term benefit of the work you do.

I always use stories in my presentations and in my books (and frequently here in this blog). They strike emotional chords that readers and participants respond to. They form a connection between you and them. Data gets forgotten; stories get remembered. As librarians, we are not only good at telling stories, we understand the impact they make. Add this to your Leadership qualities and start telling them.

How – And When – To Say No

You already have a full schedule. You are always a hairbreadth away from overwhelm. And now you have been asked to do something else. What do you do? Can you just say no?

What if the request is coming from your principal? What if it’s a teacher you are good friends with? My guess is you say, “yes,” and then you try to make it work. Maybe you stay late – and cut out some of your self-care. Yes, it cuts into family and personal time, but you had no choice. Right?

There is always a choice. It’s how you manage it that makes the difference. Something that frequently worked for me, especially with teachers, was asking, “Can we do this differently?” Then I would come up with alternate solutions. It could be anything from changing the date or time that was requested to sending a cart of books and emailing websites if my schedule was booked.

When it came to my principals, I, of course, couldn’t say no—not exactly. Instead, I would let them know that I’d be happy to accommodate them and ask for their advice regarding how to handle the shifts I would need to make to meet their requests. This lets them know that you can agree, but gets their buy-in or support for the things that will have to be dropped or changed.

There was a time I was asked by the secretary to close the library to accommodate a meeting of the athletic directors in our league could meet. I agreed and said I would contact the previously scheduled teachers to tell them they couldn’t come because of this meeting. A teacher complained to the principal. The secretary called me back “to apologize for her mistake.” She said the request was that I close a portion of the library to allow the meeting to happen. This had a double benefit. Not only had I completely acceded to my principal’s request, I also had demonstrated how connected I was to the teachers and curriculum.

As a leader, you may get requests from your state (or even national association) to take on a task. Do you want to do it? How much of your valuable time will it take? When this occurs, pause before responding and do your best to make your decision out of your purpose, priorities, and passion. If it doesn’t match up with these, say no.

In Saying No Is Better Than Saying Nothing, Shari Harley had advice for those times when “no” is the answer you want to give. She recognizes that saying no is hard. She says people often practice avoidance, ignoring the request or saying you will get back on that—and not doing it. That shows a lack of integrity and honesty in your dealings with people, something that hurts relationships.

Harley offers three options. Before exercising one of these, the first step is thanking the person for asking and saying you will give them your response in a set period of time (not too long in the future). Make sure you get back to them after you determine what your answer will be. Then you answer with one of these options:

Option One is to turn down the request but suggest someone else who might be able to do the task. Within the school, this option is rarely open to you. However, when it’s a district request or one on the state/national level, you should be able to recommend a qualified person who could do it.

Option Two is to agree but negotiate a different time. It gives you the opportunity to ask important questions such as by when does this actually have to be done. It enables you to prioritize your time in completing this new task. It may be possible to do an introductory piece and then complete the project at a later date. For example, if the teacher wants to bring in a class two days in a row, perhaps you can go to the class and do an opening to get students started and thinking, and then have them come in a day or so later to actually get to work. (Debrief them on their thinking process to begin the class.)

Option Three is to turn down the request but offer what you might be able to do instead. Ask if that would work. If not, see if you can find some substitution, but don’t change your no into a yes. You have thought the request through. You know it won’t work for you. Don’t push yourself into becoming overwhelmed.

Harley concludes with “keep your commitments.”  Whatever you said you would do, do it. You want people to trust you. Your word must have meaning.

Knowing how and when to say no is a test of your leadership. Don’t answer too quickly – and always follow through.

Communication Channels

Every conversation is an opportunity, yet many are wasted or don’t use the best channel for a particular communication. With our limited time, we can’t afford not to use these interactions to get the maximum possible benefit.

In looking at these different channels, keep in mind that the underlying purpose of any conversation is building relationships. When we get to know people better and allow them get to know us, ties are forged, and future advocacy developed. As a leader, particularly in these times, you need all the supporters you can get.

Joel Garfinkle focuses on 5 of The Most Effective Communication Channels at Work. Each offers a different opportunity. The challenge is to know which one to choose for a specific purpose and what you can accomplish.

In Person – This gives you the best opportunity to learn more about the other person. You have a host of non-verbal cues, including body language and even appearance, to help you understand and communicate. In Person is the perfect channel to meet with your principal or other administrator (as long as your principal knows the meeting is happening).

Summer is the ideal time for this meeting when your principal is less harried, and there is less likelihood of interruption. This meeting is especially important if you have a new principal. Your past achievements don’t count.

This is the time to learn their vision, what they want to achieve, and a perception of libraries and librarians. Share your mission and vision and spin it to show how you and the library can support their goals. Use your knowledge of body language to recognize when it’s time to bring the meeting to an end. It’s best if you can do this before the principal does. Change channels and follow up with an email — or a handwritten note—thanking them for their time and highlighting one important take-away.

Video Communication – We have all become Zoomers. Within the school setting this isn’t used as much as now that we’re back to in person classes, but it offers some interesting possibilities.

If you are fortunate enough to have several librarians in your district, a Zoom meeting can help in unifying how you deal with similar challenges. While not the same as in person, it does help you to get to know your colleagues better and build those relationships. You lose some ability to read body language and eye contact isn’t as clear, but it’s a good start. Consider this channel for reaching out to the public librarian.

Phone – These are best for shorter, more direct conversations. Garfinkle recommends you check at the start to be sure this is a good time to talk. The phone is best used for setting up an in-person meeting or reporting in on something. Be specific, clear, and quick. Stay focused on your purpose. You might want to have notes to keep you on track. Follow up with a confirming email. Without any visuals to guide you, listen for verbal cues to hear if the person sounds rushed or background noise that hints at distractions.

Voice Mail – Sometimes this is the only option. You called and the person didn’t pick up. Be prepared to leave a succinct and clear message. Identify yourself and, if necessary, give your preferred call back number. Repeat that at the end of the message – slowly. Keep your message focused on the reason for the cal. Garfinkle advises if you are not prepared to capsulize the reason for your call, hang up. Get your thoughts together then try again. Smiling as you talk will help you sound upbeat and increase the chances of being called back. Your tone is your most important signal in this method.

Email – Although Garfinkle likes this channel the least, it continues to have its place as long as you are aware of potential pitfalls. The first rule is to keep it brief. People are busy and often don’t read all the way to the bottom. They are also often checking on their phones and so are reading on a small screen.

The next rule is to proofread, particularly if it’s an important communication. Spelling errors have a negative impact on you and your message. Also check to be sure your language is clear and is unlikely to be misconstrued. Obviously, this is not the place for sarcasm and emojis aren’t appropriate in the work environment. All you have are your words in this form of communication – no tone, no inflection. Clarity is key.

Before hitting “send,” make sure you haven’t included people who shouldn’t get this message in the “To” section. A “reply all” can get you in trouble. We work so fast, it’s easy to make these mistakes. If it matters, take time to get it right.

Knowing the best channel for initiating conversations is an important leadership skill. Don’t waste or miss your opportunities to reach out and build those vital relationships.

Creating an Advisory Board

As a school librarian you are accustomed to getting the job done on your own. There is rarely a clerk or even volunteers. And now you have to keep in mind the growing movement to ban LGBTQ+ and race-related books while upholding the ALA Code of Ethics and the Library Bill of Rights. This is the time for lateral thinking. If you haven’t done so as yet, consider creating an advisory board. Common in corporations, they are a rarity among school librarians but can be a huge benefit in the current changing climate.

First, get approval from your principal to set up the board. Let them know you’re doing this not only to help the library, but to help the administration and school should there be an issue. (This is a good time to check your negotiating skills). When looking for members, you want them to represent diverse perspectives. Teachers, students, parents, and public librarians are obvious potential members as are administrators (this may be a condition of having the board) and even local business owners. 

Next, keep your board a manageable size. Five to six members are a good number. Small boards will get more done as members can easily see why they are each important. It’s also easier to get a mutually agreeable meeting time and if you need a vote, a consensus is simpler as well.

In CEOs Make or Break the Value of Advisory Boards, Larry Robertson presents the business world’s three “pivotal questions.” Libraries can use the same three as you set up and maintain your advisory board.

  1. What’s the Role? – Before you can fill the advisory board, you will need to know what they will advise on. Yes, you want their input and views on issues/topics affecting the school library, but what are the specifics of this? Perhaps you want to discuss the possibility of a diversity audit and what to do with the results. You could solicit views on how the library can best communicate with different audiences. Another possibility is looking at policies such as fines, payment for lost books, use of cell phones, eating in the library, or other practices that have been in place without re-evaluation.

The longer the list you can make before starting, the better feel you will have for how to proceed. The list will also guide you in whom you want to serve on the advisory board. You might include the list when you present the idea for the board to your principal.

  • What’s the Commitment? – You are asking busy people to volunteer their valuable time. How much? How often? There’s also your time investment as well. You can’t expect people to take on an extra responsibility if you aren’t doing the same. Will there be regularly scheduled meetings? Will they be after school? Evenings? Weekends? The decision will affect who can make the commitment. Those asked will need to know how often these meeting will occur and how long they will they last. Will there be follow-up tasks?

In addition to how much time will be involved, you also need to be clear about the location of any meetings. Are you going to use Zoom or a similar platform? Do you want to hold some meeting in person? If so, is the school a possibility or do you need another place? Being clear on this will help people say yes when you ask them.

  • What’s the Relevance? – You identified the Advisory Board’s “what” in listing the roles and tasks it would undertake. You and Board members need to know the “why” as well. In other words, the Board needs a Mission Statement, and you should develop this together . It’s the ideal way to start your first meeting. It will bring the members together as a unit and increase their understanding of what they are here to do. Have sample mission statements to help. Here is one from a public radio station. Try to keep the Mission Statement under 50 words. Then you can easily include it in follow-up communications.

As time goes on, let members know about any changes or projects that have resulted from their work. They need to know they are having an effect on the program. At year’s end, thank them all for their contributions. Some members will be leaving. Encourage them to find their own replacements. When a new year and new members start, Robertson suggests reviewing the three questions. It will get the new people up to speed.

Beyond these questions from the business world, I would add one more. What do Board members need to know about the library? Even those who think they know a lot about libraries are probably not aware of the ALA Code of Ethics and the Library Bill of Rights. They may not know about the policies your school has in place and what your job really is.  Use the first meeting to share this or send out information before the meeting and discuss the material during that meeting.

In addition to having the Board bring their perspectives so that you don’t overlook diverse members of the educational and larger community, creating an Advisory Board builds library advocates. When they learn about the library, becoming involved in its practices, and have a stake in its success, they become your supporters. As this school year wraps up, think about what it might take to start an Advisory Board for the fall and the benefits to you and your library.

Know How to Negotiate

You go to your principal with a great project in mind. They turned you down. What do you do next? If you are like many, you shrug your shoulders, tear up your plan, and complain to other librarians about how the administration doesn’t support libraries. There is another way. In these situations, “no” doesn’t always mean “no.” It may mean “not that way” or “not yet.” To turn the “no” into a “yes,” you need to know how to negotiate. This means being aware of what you want, why you want it, and how it will benefit not only your library but others as well.

Two examples from my past illustrate this point. Working in a district where they spent as little as possible on education, I wanted to purchase what was then the latest in technology – a CD tower that allowed multiple access to several databases now available digitally. The cost was about $20,000. Rather than submit it in my budget where it would be turned down immediately, I went to my Superintendent. I explained to her why the purchase was important and proposed I cut from other places in my budget to make up for the cost. I also highlighted benefits to students. I got the tower and didn’t have to make up all the money from cuts because the Superintendent knew if I purchased it, I would use it.

In the second case, in a different district, a new Superintendent visiting the library envisioned a major renovation project. I was on board with that and contacted a vendor I had seen at a conference. In 24 hours, I had a projected quote. It was much higher than the Superintendent expected. I went back to the vendor letting them know my challenges if they wanted to work with me. One day later, I had a proposal for the project with the costs to be spread over three years. The renovation went forward, and the Superintendent saw me as a valuable person on the team who could get things done.

Knowing how to negotiate pays. Before putting yourself into this situation, check with a mentor, your PLN or favorite social media group for support and encouragement from your peers. They understand the challenges and needs you face. Greg Williams gives the following practical advice to Negotiate Better: How to Increase Your Leadership Skills:

  • Plan for negotiation – You plan for the project, but you also need to plan your “Ask.” Williams says these are the needed steps:
    • What-if scenarios – Life happens. You see that the principal is not in the best of moods. Or they are busy and want you to meet with the assistant principal. Pushing through with how you planned your presentation of the project won’t work. Reschedule or use an alternate approach depending on what you think would work best. But be prepared.
    • Know when to make offers and counteroffers – In both my scenarios, understanding the parameters of others was necessary so we could make compromises. Be open to suggestions;p know what you are and aren’t prepared to give up.
    • Control emotions – Keep a positive mindset throughout. You don’t want to show frustration or anger. Show that you can handle it if you’re turned down. Remember – “no” can be temporary but being negative can leave a lasting impression.
    • Control the environment – The time and day of your meeting matters. You don’t want to do it on a Monday when the week’s crises are beginning, and you may not want a Friday afternoon when thoughts are on the weekend. Summer is my favorite time when administrators are creating their plans for the coming year, but Thursday after school can be another good choice.
    • The value of reading body language in negotiations – It’s like a “tell” in poker. Watch for attitude changes showing interest or impatience. Williams suggests you notice hand gestures, voice tonality and intonation, and shifting physical position. By being attuned to these silent communications, you can adjust what and how you continue with your presentation.

When it’s over, make time to reflect and review what happened. Did you get what you wanted or most of it? Think about what worked and what you could have done better. How has this negotiation affected your principal’s perception of you as a librarian and a leader? And when negotiation gets you what you wanted – don’t forget to celebrate.

Always Leading

Leadership should not be something you turn on and off and it’s more than something you do. It’s a mindset and a way of being. When you see yourself as a leader, you carry your leadership qualities and skill set into all situations and regardless of the type of administrator you work for.

By being aware of what your administrator(s) want and need, and responding as a leader, you sharpen your leadership skills. Other people respond to your actions by seeing you as a leader. The more naturally you assume the role, the more you own this identification. Your colleagues and administrators come to view you as one of the building leaders and respond positively to your suggestions and proposals.

Managing or leading up can be critical in a building or school district where administrators change frequently or the one in place is inept. Jenn David-Lang and Donna Spangler explain why and “How to Manage Up in a School Setting.”  They identify six different administrators and what skills you want to employ:

  • Brand new – Get in early and be regarded as a helper as the administrator becoming acclimated. Learn their goals and show how your work supports this.
  • Hands-off or distracted – Take the reins and run. They won’t notice it, but the teachers will, and many will be grateful.
  • Micromanager – Sending detailed reports shows you know how to do your job – and how they like to do theirs.
  • Inexperienced with teaching and learning – Infographics are a good source of help. You want to present information as succinctly as possible so they can absorb it and see the connection.
  • Know-it-all – Show that you’re aware of their knowledge. Introduce ideas with phrases like, “As you know…”
  • Indecisive – Present options (but not too many) and offer rankings along with reasons or evidence for choices.

David-Lang and Spangler expand on dealing with these six types of administrators with their “AAHH” strategy.

Ask – You need information to prevent missteps. Ask questions to learn their vision, what they see as success, and gain a sense of who they are. You also want to know what issues the administrator is focused on and any background information on it.

Adjust – Change tactics depending on which of the type of supervisor you are dealing with. What worked for a previous administrator, might not work for your new one. For example, if you were a micromanager, presenting a plan of action and having a written agreement on who will do what (and probably by when) works well. With a hands-off administrator, you can be more general in your plan and stay focused on presenting the successful end result.

Head or Heart – Some administrators want just the facts. They love data. Others respond better to the emotion behind a project. Micromanagers and Know-it-alls tend to be the former. The others can fall into either category, so it helps to identify early how they react to information and present it in a way that facilitates their hearing you.

Hands – When you make a proposal, you need to support it with an action plan. All types of administrators need to know they can count on you to deliver—and make them look good.

Get to know your administrators and their style. Present yourself and your work in the best light by giving them what they need, the way they can you it best. When you do, you are better able to lead everywhere.

A Librarian and a Leader

If you’ve read my books, my blog or my Facebook posts or seen me speak at a conference you know my most passionate belief: Leadership is not an option for librarians. It’s part of the job description. The National Standards School Library Standards (2018) lists Leader as one of our roles. However, our job description as defined and understood by our districts rarely if ever makes mention of this.

It’s easier to be a leader when your title and description grant you that right. Instead librarians need to create that “mantle” on their own. And we need to make it an ongoing priority. When you are identified as a leader, you are viewed as indispensable. In a world where librarians and libraries are threatened, being seen as indispensable is a worthwhile goal.

What does this mean? It means that when you institute new programs, collaborate with teachers and students on curriculum and tech issues, you look for ways to make certain that the administration and teachers are aware of your role in the process. This way when they think of the building leaders they think of you. Reaching that stage is not simple, but it’s important to work towards it.

Dan Rockwell, “The Leadership Freak”, suggests a possible means of achieving this goal in an internet post on How to Act Like a CEO When You’re Not. This is how I interpret his seven recommendations:

  1. Own your realm: This is about mindset. Of course, you have taken charge of your library and have established your guidelines and decorated to represent your values as a school librarian, but you need to take it a step further. Own the library and the decisions you make as a physical manifestation of how you view the values and worth of the library and you. It is more than a sense of pride. It’s how you present yourself as a leader through the look, feel, and activities of the library.
  2. Set your goals: While you want your program aligned with the school’s goals, it is vital that the goals are significant to you and the library program. Your goal, tied to your Mission, Vision, and Core Values should put your role and the value of the library front and center. Leaders must be visible — even more so when the title doesn’t indicate it.
  3. Don’t threaten higher ups: Never blindside your administrators. When you update them, be brief but keep them informed of what you are doing and why. If they have a problem with what you are doing, it’s best to discover the matter right away. That also gives you the opportunity to discuss it and make adaptations as needed. It also encourages them to reach out to you when and if their priorities change because you are seen as someone they can trust.
  4. Serve six constituencies: Believe it or not librarians do have this many – or at least five. They are: (1) Administrators (You always need to keep them in mind.) (2) Students (Your primary purpose) (3) Teachers (Gateway to students) (4) Parents (So they know what their children are accomplishing because of the library) (5) Yourself (Never forget to “serve” yourself), and (6) And possibly, the outside community- such as the public library—so that more people are aware of the values of libraries and school libraries in particular.
  5. Think big, act small: Your end game needs to be large. Hold as big a Vision as you can for your program. Then map out the small baby steps that will start you on your journey. And then think what’s next after that. And after that.
  6. Spend time with medium-performers: This doesn’t easily translate into our work world. Instead, consider who are your natural allies. Who are the people who like working with you? How can you build on this relationship to develop more allies and get people seeing how vital the library is to their success?
  7. Lead yourself: The oft-repeated reminder to take care of yourself physically and emotionally. Your “constituencies” can’t afford to lose you. Make sure you are on your own to-do list.

Next time when you are in workshop and you are asked “Who are you?” I hope you will confidently say, “I am a Leader and a Librarian.”

The Power of Storytelling

Storytelling is a way of creating connection. Any librarian who has read to a class of rapt students has felt the power and magic of a good story. You have transported them to another place and into the life of someone else. Although not as obvious, telling your story also has the power to move your listeners. The ability to tell the right story at the right time is an often-overlooked skill in building relationships. Relationships are personal, and stories can make personal connections happen. They can also help your administrators understand the vital role you and the library play in the success of the school and its students.

There is vulnerability in telling your stories even if you’re not sharing intimate details of your life. But when you offer a truth about your life, you offer an opportunity to build trust, which is the foundation of relationships. You don’t truly have a relationship with someone unless there is a level of trust.

I once had a conversation with a very well-known library leader whose position had been terminated. Although he had secured another place, he was worried about how he would fare. I told him I had just changed districts after 22 years in the same place and had felt as he did, only to discover that I was more valued in my new school. I further shared that I had grown in my old job in ways I didn’t realize. I did not recognize my own value, but the new district did. Six months later, I saw him again. He shared that his experience mirrored mine. We made a personal connection through story.

On another occasion, I told a librarian of what a failure I was in the early part of my career and mentioned some of the turning points. She told me later how much she appreciated hearing it. She had been having some self-doubts and saw me as someone who never failed in my journey to leadership. I became more human in her eyes. The connection was made.

When giving a presentation, stories are a way to connect with your audience. As Jeff Davenport says in Why Should I Tell a Story?, stories engage listeners. Hammering people with data may seem to give them what they want, but the story connects them to you and your message. It touches emotions, and emotions guide our decisions more than we like to believe. It gives them a reason to listen.

This is not to say you shouldn’t bring in data but consider using story to share it. Davenport observes that talking about a situation and how it was handled gives directions to listeners far better than a list of instructions or numbers. For example, telling a story about working with a student who struggled and their triumph after first failing will resonate. When you follow up with the research studies, the audience is in a place to receive it.

According to Davenport, you can and should also use story to describe the future. Your Vision Statement is a look into what the library might be. Share the vision as a story. Think about starting it with something like, “Imagine what it would be like if…”

When sharing with teachers, principals, and parents, finding ways to use story brings them closer to your purpose. Consider using pictures and videos to enhance your story, creating vivid images of a potential future. As they are watching, share stories that emphasize the benefits to students and teachers. The story of your Vision will help move them from their current (and potentially dated) mental and emotional image of what a school library is and help move them into considering what is possible. The story you share can guide them there.

No one knows the power of story better than librarians. We use it to captivate students; we teach them how to use it to draw a teacher into the work they create. We can use it ourselves not only in developing the one-on-one relationships that strengthen our programs and enhance collaboration, but to increase the interest and support of the library’s key stakeholders. The next time you need to talk to teachers, your principal, or others – start by telling them a story. They’ll keep listening to find out how it ends.