The Forest, the Trees, and Sometimes the Leaves

In last week’s blog, Should You Be a Leader or a Manager?, I didn’t specifically mention one big distinction: Leaders hold the big picture. Managers focus on the here and now.  While you can’t only look at the big picture, you also will miss the forest if you are only seeing the trees.  And some of you have gotten so caught up in the day-to-day details, you are only seeing the leaves.

Our world changes fast, and, as we have learned, the library program needs to constantly prove its value to the educational program.  In a few short years, for example, we have incorporated (and sometimes moved beyond) Makerspaces, Genius Hour, Hours of Code, and any number of other variations you may have experienced into the library program.

Those who hold the big picture were among the first adopters of these changes.  By doing so, they solidified the position of the library and proved its importance.  Those who weren’t focused on the big picture missed the opportunity. Sometimes, by the time they got to it, they discovered other departments had taken the lead, and the library was left out.

Today early adopters are looking at to incorporate “soft skills.” The business world is talking about them and so are some schools. How will you be incorporating communication, teamwork, and problem-solving into your library program? You are probably are doing it, but have you communicated to teachers and administrators that you are building students’ critical soft skills?  Maybe not, because you are too busy with the everyday needs of your program.

So, what keeps you from seeing the big picture?  You aren’t alone in dealing with this challenge. The business world is also concerned with and focused on what’s next, knowing that in order to be responsive to change they can’t just deal with what’s new. Those who want to get ahead discover what is holding them back from taking the larger view and getting past it.

A post by Joel Garfinkle looks at The Importance of Big Picture Thinking. He identifies five habits that may be preventing you from seeing the big picture and offers ways to combat them.

Overanalyzing – This is what happens when you closely examine every possibility.  Then you relook at them. General Colin Powell once said he made military decisions with only 60% of the information because if he waited for all the information to be in, it would be too late.  He referred to the practice of over-gathering information as “analysis paralysis.” It’s an easy trap to fall into when you’re too worried about not being right or the danger of taking a risk.

Fixating on Results – Stop being on the hamster wheel. Trying to do it better and faster is draining.  If you are leading, you are not the one who should be doing all the work.  This is when you empower others to become a part of what you are doing.  Big jigsaw puzzles get done faster when you know how the finished picture should look – and when many hands help.

Managing Reactively – When you are focused on the little tasks, every bump in the road becomes a mountain. It’s why Vision and Mission Statements are so important.  When you know where you are going and why you get past these minor setbacks.  I have said that librarians who don’t have a Mission or a Vision Statement spend their day with a fire extinguisher and duct tape.  They are either putting out blazes or patching things up. By the end of the school year, they are exhausted and don’t know what they accomplished.

Going Solo – This is a bad approach on so many levels. You don’t build advocacy when you are going alone.  Ideas are fleshed out better when there is more than one mind working on them.  And it’s great when you have a big picture person working with someone who is more detail oriented.  They complement each other.  The big picture person may miss details, while the detailed thinker may lose sight of what the ultimate goal is.  Together, everything gets covered. We teach our students the importance of collaboration. We need to practice it.

Overfilling the Calendar – We all have a tendency to do this.  It is vital to have the opportunity to step away from the tasks at hand.  Make time for reflection. This is when you can strategize and plan.  For me, it happens on my walks.  I am regularly amazed at the ideas that I get during these times, and I’m not always trying.  I might be looking at work being done on a house I’m passing, and suddenly I get a thought about a future blog post or a way to better explain a concept to my grad students. Or sometimes it’s about nothing more substantial than dinner.  But the constant swirling of my brain when I am at the computer is now at rest and open.  We all need that.

So, as I said last week, scan the larger environment to identify innovations and ideas that will potentially impact the library program.  And take a walk in the forest.

 

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ON LIBRARIES: Should You Be A Leader or A Manager?

The title is a trick question.

The answer is as a school librarian you need to be both. However, too many are almost always managers and the role of leader is sacrificed to the demands of managing. For your program to be successful, you need to employ the characteristics of both and know which role is necessary in the moment.

In the corporate world, the Chief Operating Officer (COO) is the manager, while the Chief Executive Officer is the leader.  As a librarian, you are both the COO and the CEO of your library program (minus the double salary).  It’s up to you to decide which hat to wear, and the decision is not always easy.

To recognize when you need to be one or the other, you must know what the differences are. In an article for Forbes, William Arruda defines 9 Differences Between Being a Leader and a Manager. Much that he says applies to the unique job you have as a school librarian.

Here is his list- with my translations into the education environment:

  1. Leaders create a vision; managers create goals. Having a Vision is a required attribute of leaders. You need to know where you are going. Hopefully, you all have Vision and Mission Statements. It’s the leader part of you that created the Vision. As a manager, you develop the goals to execute your Mission, which is your path to your Vision.
  2. Leaders are change agents; managers maintain the status quo. Leaders hold the big picture. They look to see what is likely to be the “next thing.” Their external scan of the environment goes beyond the library and even education. They are aware of developments in technology, psychology, and politics. Don’t panic.  It’s a scan.  Not an in-depth study.  The more you do it, the better you get at it, and the less time it takes.  The manager in you will want to focus on getting today’s job done.  While that is necessary, you can’t let it be the sole focus of what you do.
  3. Leaders are unique; managers copy. Leaders don’t try to reproduce the past even when it was successful. When I left one job where my library program was highly regarded, my successor, who had worked with me, tried to do everything the way I did it. But she wasn’t me, and it didn’t fit. Slowly the library program was reduced. When I retired from another school system, the librarian who took over had also worked with me, but she drew on her own strengths and expertise to move the library in another direction while keeping the values which she also embraced.  The program grew.
  4. Leaders take risks; managers control risk. Those of you who read this blog, read my books, or seen my presentations, know I am always encouraging librarians to step out of their comfort zones. Your Vision requires it. Managers fear failure, but as I said in my blog Dealing with Failure, it’s part of the process that gets you to success.
  5. Leaders are in it for the long haul; managers think short-term. You won’t attain your Vision in a year. You may never reach it. But those who know that is where they want their program to go will keep getting closer to it.  Some librarians may write their Vision because it’s what they are supposed to do, but they regard it as unattainable.  Then they don’t create strategic plans to achieve it—which guarantees it will never happen.
  6. Leaders grow personally; managers rely on existing, proven skills. If you aren’t growing, you are dying. We are role models for lifelong learning. What have you learned today? How can you use it in your program? Reflect on how many skills you have that you didn’t when you first became a librarian. Where would you be if you hadn’t learned them?
  7. Leaders build relationships; managers build systems and processes. Relationships are the key to our success. It’s through relationships that we build collaboration and create advocates for our program. No matter how busy you are, you cannot limit your attention to managing the library.  It won’t work without the relationships.
  8. Leaders coach; managers direct. This is about trusting that others have good ideas about the library program. Be open to suggestions from others and discuss whether or these can be integrated into the program. The more you recognize others, the stronger your program will become.
  9. Leaders create fans; managers have employees. I love this one. Your job is to empower others to be their best. As the saying goes, “Leaders don’t create followers; they create new leaders.” You not only need to empower your students; you also need to empower your teachers – and everyone else in the school community. Even, and sometimes especially, your administrators. The library has a huge reach. Use that to your program’s advantage.

Going from leading to managing and back to leading is a juggling act.  It’s easier when you are aware of the differences and know when it’s time to switch roles. One is not better than the other, but one to the exclusion of the other will not give you the success you want.

 

 

ON LIBRARIES: Dealing With Failure

Leaders take risks—and sometimes those risks lead to failure.  What do you do then? I know what you would tell your students, but are you taking your own advice?

As with everything in our world failures come in different sizes.  There are quiet failures and more public ones. A small quiet failure might be you set up a display of popular fiction from years ago – and no one has looked at it.  A more public failure would be you planned a short program for parents during a conference or back-to-school night and only one parent showed up.

It feels awful. If this was one of the first risks you took, no matter the size, you are apt to crawl back into the tried-and-true. Obviously, leadership isn’t for you.  Or you have no business playing “large.”  You are not at that level of leadership and never will be. Fear of failure stops many from becoming leaders.

If you fall back and believe that story, you are depriving yourself of the benefit of failure.  As you tell students, failing is a learning opportunity.  No one reaches success without failure.  And even those who seem to be highly successful leaders will fail at times.

I made several mistakes when working on the plans for a new library wing in one high school. I made several others when I did a renovation at another high school.  I failed at keeping the School Librarian’s Workshop going as an e-newsletter.  And even recently, my proposed program for the upcoming AASL Conference was not accepted.

Does that make me a failure? It depends on what I do next. If I decided, for example, that AASL members were no longer interested in what I had to offer, I could tell myself I’m a failure, but failing is not the same thing as being a failure. That only happens when you quit.

Each time one of your plans or ideas doesn’t succeed, you can use it to grow and be better. For AASL, I didn’t read some of the details on how the final programs would be selected. I needed to reach more of my contacts to ask for support and do so frequently.  I sent something out once and then voted.  Next time I can and will do better.  (That’s also growth mindset.)

Look at how you failed. What caused it? Did you make assumptions that proved erroneous? Should you have built more support before you began the project?  It may be painful initially to look back, but it’s the fastest route to future success.

Everyone, especially leaders, risks failure and the potential for losing confidence in themselves.  And that is the big danger.  When your confidence level slips, it affects every part of your professional (and possibly personal) life. You can’t afford to let that happen.  We are not alone in facing the challenge of coming back from failure and losing confidence in ourselves.

Jesse Sosten offers some compelling advice on How to Regain Your Confidence When It Falters.  He refers to this loss of confidence as “the dip.”  He suggests you “Leverage the Dip.”  By this he means, reframe it so you look at it as a sign you are poised for growth. Accept that “you are a work in progress.” After all, if you are not progressing, you are not growing, and as I’ve written here before, that means you are dying.

Sosten’s next recommendation is to Limit Your Inner Compromise. This is the part where you shut down and hope no one is noticing you and remembering the last idea you had that was a non-starter. Instead, be more aware of your reactions.  When you see yourself wanting to exhibit this kind of behavior, check in with your Mission, Vision, and Philosophy.  What do you stand for?  Speak up as needed.

Confidence is not developed overnight.  But you can lose it all in a moment if you aren’t prepared to deal with the fallout when things go wrong.  The fact is things do go wrong even with the best of planning.  Having a Plan B is a good idea, but even that might not work.   When it doesn’t, don’t be afraid to come up with and move forward on your next new idea.  The best way to have people forget about a plan that didn’t work (and for you to let go of your negative self-talk) is to follow it with successes.

 

ON LIBRARIES: Advance Your Communication Skills

Leaders are skilled at communication.  A seemingly simple statement but one that is, in actuality, endlessly complex. I discussed the basics in my blog post last March, Keep Your Communication Channels Clear, pointing out the importance of the three parts of communication (senders, message, and receiver), and reminding you to be sure you are aware of how the different channels affect those parts. Yet even those who are skilled can make errors. And communication errors can be damaging.

It doesn’t take much to do damage.  At one of my libraries, teachers were always comfortable gathering in my workroom to talk and vent.  One rare calm day, a teacher came in and was voicing her frustrations to me and my co-librarian. My co-librarian said in response, “You teachers…” and I could feel the gulf opening between the two of them.  I spoke with my co-librarian about what I heard and saw.  She hadn’t realized what she had done. Anyone can make an error, but if you don’t recognize it happened, the effects can destroy any connections you are trying to build.

In another instance, I was the one who almost made an unwitting mistake.  I was going to send a memo to my Assistant Principal.  I can no longer remember the matter, but I was concerned about a problem and wanted his help.  Fortunately, before sending it, I showed it to the teacher who was responsible for our School to Career program.  (He shared space in my library and gave me the tech he got with his grants).  He encouraged me not to send it, explaining how a man would read it and react.  I re-wrote the memo with his oversight and got the results I wanted. I’m not suggesting you always check before you send something to a teacher or administrator who is not your gender, but you might find it enlightening to have a spouse or friend look something over.  You might be as surprised as I was.

Clear communication is an ongoing art form. A recent online post by Nick Morgan, How the Communication Rules Have Changed, presents five new rules which will help you do a better job of getting your message out.

Your “Less” Is Their “More” – Morgan points to the barrage of information we receive each day and how our tolerance for reading long texts is decreasing. In the past, I have reminded librarians not to give administrators background about requests or problems.  (This connects to the gender issue – see above). Get to the point immediately.  Offer details if requested.  We have a tendency to “bury the headline.”  By the time your administrator hears or reads what you want, his/her mind has gone elsewhere – and that’s assuming s/he gets there at all. Morgan also suggests you think your idea through the other person’s perspective and “tell them what they need to hear, not what you’d love them to know.”

We Experience Our Lives Chronologically, But That’s Not How Other People Want to Hear Them This relates to the previous rule. We want to give our “receiver” a complete picture.  They don’t have the time or interest to listen.  You need to grab attention quickly.  I love Morgan’s reminder that Homer started the Iliad at the end as the two sides headed into the final battle. Having captured your interest, he backfills the story itself. You, too, need to capture the receiver’s interest first.

The Body Language of the Virtual World Is Self-Defeating There is no true “body language” in the virtual world.  Even in Zoom or Skype meetings, you don’t get the same degree of body language as you do in person. We have developed new habits based on this, and it carries over into our face-to-face meetings. One result is that our manners have slipped. Have you ever been on a webinar and checked your e-mail or played a computer solitaire game?  We bring that behavior into our face-to-face meetings. Unless the gathering is very small (and even then), you will see people checking their phones. It is not only rude, it means you have stopped listening. I can’t remember leading or attending a large group session where a sizeable percentage of people weren’t texting. Leaders need to be active listeners. 

Because People Aren’t Paying Attention, Their Contribution Standards Are Crumbling – If you are not listening, you are not contributing. Don’t be the person who sends texts during a meeting. All studies show multi-tasking doesn’t work. To fight your own urge to look at your phone, take notes. It will keep you focused, and you will be a better contributor to the meeting – and it will be noticed.

The Pause is Still the Greatest Secret Weapon a Communicator Has – This is one I need to work on. Whether it’s stepping up to the mic at a large meeting or responding to something said at a small one, take a moment before talking. It’s an attention-grabber and will focus people on what you want to say. It also gives you just enough time to remember to begin with what the others want to hear ((see suggestion #1).

All this is a reminder that we are always communicating —often without any thought of how it is received.  And yet, it’s vital that our stakeholders receive the message we intended to send.  I have reached the conclusion you can’t learn too much about communication.  There is always room for improvement.

ON LIBRARIES: Expect the Unexpected

THIS WEEK GUEST BLOGGER: Rona Gofstein

Last Tuesday, Hilda went to the ER with stomach issues and before the day was out she needed emergency surgery. As of this morning, she’s still in the hospital but will soon be heading to a rehab facility before going home. Needless to say… this wasn’t on her to do list.

As the first person who reads her blogs and then edits them, I offered to write one for her this week, and in preparing to do so I thought about the things Hilda focuses on most often: leadership, community, and communication.  I can tell you all of those things played a part this last week.

When the word went out among her friends and family, people called, sent flowers and a few headed out to the hospital. Community came together. There were comments and posts throughout social media, hopes for a speedy recovery pouring in to Hilda and her husband. There is nothing like a sudden health issue to make you feel alone and isolated. I know Hilda felt the connection of her community who reached out in so many ways to help.

As for communication,  being able to communicate clearly with doctors and other care providers is very important.  Hilda has worked hard this past week, starting when she was arrived at the hospital, to be clear about what was wrong, how long the problem existed and, now that she’s in a patient room, what she needs to be comfortable and support her own recovery. This includes asking for the support she needs to take regular walks, get what she needs for pain management, and reaching out to family for things she needs them to bring (I can tell you, her Nook was at the hospital almost immediately).

Then there’s leadership. What to say about leadership?

I think John Allen Paulus said it best with, “Uncertainty is the only certainty there is.”  There is no way to avoid surprises whether that’s a class showing up in the library unexpectedly, a beloved principal retiring, or  your car not starting at the end of the day. It’s rarely fun; it’s frequently unsettling; and there’s no getting away from it.

As a leader, it’s important to use what skills you already have – and frequently these include communication and community – to make the situation into one which doesn’t take you away from your long term goals and mission. In fact, I think Hilda would be quick to remind us this is one of the marks of a strong leader, and one of the benefits of being clear on your mission and vision. If you know where you want to end up, then the unexpected won’t have the dramatic or long term results that they might other

I know you’ll join me in wishing Hilda a speedy recovery. And as we writers say, when life throws something unexpected at you, yell “PLOT TWIST” and keep moving forward!

 

ON LIBRARIES: Perseverance, Persistence, and Resilience

The list of leadership qualities seems to be always growing. Listening to librarians as they discuss how they cope with the demands of their job as well as the constant need to show their value, it seemed time to add some more.  For us as school librarians, perseverance, persistence, and resilience are particularly necessary qualities of leadership. We have a seemingly never-ending challenge to prove our worth along with that of the school library and the programs we create.

According to Merriam-Webster, Perseverance is “continued effort to do or achieve something despite difficulties, failure, or opposition.” It’s almost a definition of the school librarian’s world. Every day, we strive to connect with teachers and the administration to demonstrate to them how we increase student achievement, transform learning, and prepare students to be the lifelong learners necessary for success in an ever-changing world.

 

Given teachers’ highly stressed workday, it is a continuous challenge to get them to give you the opportunity to prove your worth. Yet, you persevere.  If you are or want to be a leader, you believe that you will ultimately achieve your goals, accepting it likely that it will be a process of two steps forward and one step back.

In a brief article, Terry Magelakis explains the difference between Perseverance and Persistence.  He sees Persistence as the choice to continue doing something despite the difficulties in achieving the goal. Although this sounds close to the Merriam-Webster definition of Perseverance, Magelakis, emphasizes the idea that Persistence is about the choice. By contrast, he says Perseverance is” the continuation of commitment through action in spite of the lack of success.”  To persevere you need stamina and endurance – and so many of you have just that.  I love his statement that “perseverance is the hard work you do after you get tired of doing the hard work you already did.”

But what if you see no path to making the needed changes in your school and/or district? While I always write about leadership and the successes that have been achieved, that isn’t the whole picture.  The fact is success is a goal not a given. And sometimes it is unattainable where you are.  It is why I blogged a few weeks ago about when It’s Time to Move On.

However, before hauling out your resumé, remember that Perseverance does require a continuous effort to achieve your goal. If you slowly see improvements, persevere. Learn from what doesn’t work and try a different approach. After all, repeating the same action in hope of a different result is a definition of insanity. Make a realistic assessment of what is possible and decide your next course of action.

Persistence, which as noted, is very close to Perseverance, is an interesting term.  I had a highly

Small Plant – Drought Desert

strategic superintendent who led a school district that voted down budgets regularly.  She had learned to make it work as best she could with a stratagem I suspect is used by many administrators.

After approving one of my requests, she told me when someone came to her asking for something requiring funding, her immediate answer was “No.”  According to her, they would go away, and she no longer had to deal with it. I, on the other hand, frequently got a positive answer because I kept coming back with alternatives.

My behavior told her that I was serious about my request.  I was creative, and I probably was not going away.  This made her confident that I would use the funds wisely and the students and staff would benefit.

Some think Persistence carries the connotation of being stubborn. This should send up a red flag.  Be careful how your behavior might be perceived.  Stubborn people don’t listen to others’ ideas, believing their solution or approach is the only possible way.  Review how you are presenting your ideas.  Check with a trusted colleague to see if you are sounding stubborn.  If so, revise your message.

Resilience refers to your ability to bounce back from a setback.   Sometimes one of your ideas doesn’t pay off.  You want to go and hide and hope everyone forgets – or doesn’t notice. Nobody likes to get it wrong.

We try to teach students that failing is a part of learning, but we don’t react that way when we are the ones who failed in some ways.  If you always get it right, you haven’t reached high enough.  Leaders will and do make mistakes. It’s what you do next that makes all the difference.

Yes, you can have a pity party, but don’t stay there too long.  Take a close look at what happened. Was the whole thing a disaster or was there any part of your project/idea that worked?  Any of it salvageable? What went wrong? Was it a matter of timing? Did you count on the wrong people? 

In your analysis avoid going to negative or positive extremes.   Honesty is vital if you are going to learn from your mistakes. You will be a better leader as a result.

 

ON LIBRARIES: Are You Confident

Confidence is a grounding leadership quality. It makes it easier to take risks, speak before groups, ask for help, and develop a vision.  What makes the title question difficult to answer is while you may be confident in how you do your job, once you consider leadership, all that confidence melts away.

How can you build the confidence necessary to become the leader your students and teachers need you to be?  You can start by employing some of the skills I have talked about in other contexts.  The first is having a positive attitude. Pessimists and nay-sayers are not confident.  They retreat by pointing to why something won’t work or why things are bad and getting worse. If it won’t work and everything is going downhill, there is no sense in doing anything differently.

Leaders don’t think that way. No one follows a pessimist. They may join in as justification for their own attitude but that’s not following.  Change your mindset and it will change your perspective. Look for the “chopportunity” or the positive challenge that can be found in almost every negative. For example:

  • Losing staff? Look for ways to enlist student help (and if you are in an elementary school you may be able to get high school students to help as part of their community service).  Identify what jobs could be eliminated and discuss with your principal. In the process you will be expanding his/her understanding of all you do. And he/she might come up with another suggestion.
  • New administrator who doesn’t see value of librarians? Use highly visual resources such as Piktochart to create reports featuring students at work and to make infographics. Invite your administrator to see a project you created with a teacher. Depending on the end product, you might see if one or more of the students’ work can be displayed in his/her office.
  • Heavy emphasis on STEM minimizing library use? Incorporate the many STEM-based programs into the library.  For example, connect a Makerspace to books and a research project.

Start a personal “Success Journal.”  Keep a small notebook at your desk.  Record each personal success.  Jot down when you get thanks from a teacher or student. Note when students show they really got a particular lesson or loved the book you recommended.  Once you start doing this you will be amazed at how many times you are successful during the day.

Back in September, I wrote a blog on Dress for Success. It suggested that if you dressed more like an administrator you were more likely to be treated like an administrator.  Dress also can build your confidence.  When you feel that you look good, your mindset shifts and you feel more confident.

You will also boost your confidence if you keep up with the latest ideas in school libraries and in education Be on the Facebook pages that will help. Read articles in education journals such as Educational Leadership.  Just seeing what the monthly themes are will give you a clue.  Being on state and national committees will do even more to keep you abreast of trends.  This keeps you ahead of the curve which will do much for your confidence.

Being informed in your field will also help you speak confidently.  Your ability to do so reinforces your growing confidence. Do be mindful as to whether you have picked up the habit of raising your voice at the end of a sentence as though you were asking a question instead of making a statement.  It makes you sound less sure of yourself, and mentally you pick up on that as well.

Another tool is to learn to have a welcoming smile.  “Smile and the world smiles with you” sounds trite, but there is truth to it. People respond positively to a smile, and that, in turn, makes you feel more confident. Let people see your engaged attitude.

Confidence is also linked to self-esteem.  Self-esteem is defined by Merriam-Webster as “a confidence and satisfaction in oneself.” Note the words “oneself” and “satisfaction.” It means, on the whole, you like the person you are—and you’re not waiting to like yourself until you become perfect. You’ll be waiting a long time on that one.

People in high self-esteem accept that they make mistakes and have bad days.  They don’t let those things change how they view themselves.  Although some may see confidence as a synonym for self-esteem, it seems to me that it’s more that the two terms reinforce each other. If you are in high self-esteem you exude confidence.  If you are confident in what you do and how you do it, you develop high self-esteem.

So how confident are you?  Do you regard confidence as a leadership quality?  How are you building your confidence?

ON LIBRARIES – Effective Feedback

Feedback, in essence, is evaluation.  When given at the end of a project or unit, it’s summative.  When it occurs while the learning is taking place, it’s formative. While both are important, formative evaluation is the most effective, giving the receiver of the information a chance to correct any mistakes. Both, of course, have their place.

It’s best to provide feedback as rapidly as possible. The longer it’s delayed the more distant the learner is from the event, making it difficult to integrate the information in a meaningful way. However, time is only one factor.  The feedback also needs to be meaningful.  Whether you are correcting a written paper or making comments as students are working, what you say should be focused and specific.

“Good job” is not specific feedback. It’s nice to hear but what does it mean?  Far better to add, “Your conclusion clearly sums up the issues and the points you raised.” This is something that can be used in the future.  The learner can see what is considered to be a good conclusion. 

For most people, it’s more challenging to make a negative comment, but these can be even more valuable, especially when the project is still underway.  Saying the sources selected are not authoritative and suggesting the student review the criteria for finding such sources points makes the feedback a learning experience and provides a direction for success.

Don’t overlook receiving your own feedback.  It’s important that you have an accurate picture of how your lesson or a complete project went.  As you see what your students have done and given them constructive feedback, identify what concepts they are getting and which ones are causing them difficulties.

Reflect on this information.  Why were you successful with the concepts they understood and integrated? What kept them from getting other concepts?  How can you reintroduce the difficult ones so they are learned?  And how can you teach it differently in the future so you need not review it from another perspective?

Exit tickets are another way of getting feedback from students.  Come up with thoughtful questions to ask and give the class time to reflect on their responses before ending the lesson. Don’t make it too complicated but give them the chance to decide what they want to let you know.

For example, you can have one box of exit tickets that say, “The most important thing I learned today was….”  A second box of cards might ask, “I’m confused about….,” while a third set has the statement, “I’d like to know more about….”  When students get to choose which card they wish to complete you will get more relevant responses.

Don’t get defensive or upset about getting many “I’m confused about…” cards.  This is your opportunity to refine your teaching.  In addition look carefully at the ones answering “The most important thing I learned today was….”  Are the statements only surface learning?  Did they receive an Enduring Understanding?  Did they deal with the Essential Question? If not, how can you better focus your lessons?

You also need to get feedback from the teachers with whom you work either collaboratively or cooperatively. Don’t just ask, “Did the lesson I gave go all right?”  You most likely will get back a reassuring affirmative answer.  Like, “Good job,” this doesn’t tell you anything.

Although it’s more difficult, and sometimes painful, ask the hard questions to learn how to improve your instruction.  You can start out by asking what they think worked for them and the students and then follow up with, “What didn’t?  Was there something I should have done differently?”

I once did a unit with a general science teacher on composting.  She was passionate about the subject and knew what she wanted students to discover.  I thought I did a great job with the first lesson, but when she got back the initial reports from students they hadn’t located relevant sources.  As is so typical, they grabbed the first two hits.  Even though they had used a database, their searches were not sufficiently refined to target the key ideas.

I retaught the lesson and students did better.  The teacher also realized how she could frame the assignment better.  The following year when we taught it again, the students did much better.  Because they did, the teacher saw ways of continuing to improve the lesson.

Incorporating regular feedback in your dealings with students and teachers will help you do a much better job and improve your students’ learning.

Do you give and get feedback regularly?  How?  Do you use exit tickets?  What are your best questions?

ON LIBRARIES: To Do and To Don’t

I am very disciplined.  Usually.  And sometimes I am not. I have a feeling many of you share this duality, and I think there is a good reason for it.

Back in August, I did a blog called A Matter of Time. In it I discussed time management techniques to keep you from getting overwhelmed.  I advocated various forms of To-Do lists to keep you on track, recommending you find one that works for you.

And I certainly have a To-Do list.  I couldn’t function without one, yet there are some days when almost nothing gets checked off.  I used to become upset with myself for being so unproductive and not completing all those important tasks.  But I have come to realize it isn’t all bad to take time off.

I have found I am most likely to procrastinate the day after I have been extremely busy and productive.  It’s as though my mind and body are sending a signal they need to recharge.  And we do.  We can’t keep draining ourselves.  There is a cost.

Most of us have numerous obligations outside of work.  Whether it’s getting kids to sports or other activities, preparing dinner, doing laundry, taking care of the lawn, or shopping.  The list is long.  Consider what happens to your attitude and your patience when you have been on the run for days on end.

When you have been going full tilt on your job, you are likely to get impatient when you are interrupted, whether by a student or a teacher.  And yet, our jobs are full of interruptions.  It’s who we are and we want people to know we are there to help them.  I once wore a button that said, “Please disturb me.”

You know by now the importance of building and maintaining relationships.  They are key to our success.  The last thing you want is for teachers and students to think you don’t have time to respond to their requests.  You can destroy a relationship much quicker than you can build one, particularly if it isn’t well established.

There’s also the matter of burnout.  When you keep going without a break, you stop enjoying your job.  As I have said, much of our communication is non-verbal.  Your exhaustion sends a message that you are uninterested.  And that definitely you don’t want to be disturbed.

Worse, discipline problems in the library will increase. Students who are at loose ends because they didn’t think it a good idea to ask for assistance can get into trouble quickly.  Then there are those who love disruptions and recognize a great opportunity to set you off. Usually, you are able to distract them and prevent most problems.  But not when you are in overload.

Yes, when you get back to your usual helpful demeanor, people begin approaching you.  But if you spend too much time in that harried place, you may find fewer teachers dropping by to see you and ask questions.  Students will not risk a rebuff. What you need to do is recharge.

ticking now on check boxes on blackboard

You will have to focus on high priorities.  Classes must be taught, but you can scale them down.  At the elementary level, instead of a major lesson, consider having a coloring day, and join the kids.  More and more adults are discovering what a de-stresser that can be.  And the kids can use that too. At the end of the class, discuss if they liked the activity and why.

In upper grades, let kids research on their own and walk among them seeing how they are doing.  Ask them about what they are finding.  Close the period by having a group discussion on how successful they were and what they can do differently.  It’s a good self-assessment lesson.

For those of you who picked up the challenge of leadership, you may have been thinking that this is why you didn’t want to become a leader.  It is too time-consuming.  However, leaders must learn to set an example for others.

Among my favorite quotes is the one by Tom Peters, “Leaders don’t create followers, they create more leaders.” If a leader is seen as being exhausted and constantly in motion, no one will want to emulate them.  You need to show the rewards of leadership.

So ask for help. It may take time before you can figure out just what you need, but you will also be giving someone the opportunity to see what leadership entails. Librarians don’t usually know how to delegate, and if you are accustomed to being in control, it’s hard to give some of that up.  But the benefits are worth it.

Don’t overlook how your being overwhelmed affects your family and personal friendships.  Even if you are able to be your usual wonderful self on the job, when you get home you are not anywhere near your best for them.  Much as you love being a librarian, your work should not be the priority in your life.

You need to live a balanced life so you maintain your joy. Moments you chose not to spend with family and friends because you had “too much to do” can never be recaptured.

To rejuvenate look for small ways to procrastinate.  There are several things I do.  I play solitaire on my computer or spend time on Facebook.  As long as I keep an eye on the clock, the “away time” lets me return with new energy.

My favorite downtime activity is taking a walk.  It clears my head.  I can figure things out so much better than when I am on the computer.  Most of my blog ideas and how I am going to discuss them are figured out while I am walking.  At the same time, I stop and talk to people walking their dogs or take note of the change in season and how the trees and plants are changing.

I also make sure to see my friends on a regular basis.  I work at home primarily, but when my son comes over I stop what I am doing.  I have learned the task will get done.  It always does.  And cherishing the joys in my life helps me do a better job in completing them.

What gives you joy?  How are you living a balanced life?

ON LIBRARIES – Personality Plus

successWhy are some librarians successful and others are not? It’s not about knowledge and competencies.  I have seen highly experienced librarians unable to regularly get teachers to work with them while some newly degreed librarians are quickly embraced by the faculty.  What makes the difference?

My blog on “It Begins with Relationship,” posted on April 4, 2016 began with almost the same words.  I discussed some ways to build relationships with students, teachers, and administrators.  Everything I said is still valid, but there is something more.pq

Back in the very sexist 1950’s, a self-help book for teenage girls asked, “What’s Your PQ?” It stood for “Personality Quotient.”  While the advice was to employ tactics I would never use, the question is relevant for librarians of both genders.

Personality is a major factor in how people relate to you, how they connect – or don’t – with you.  And I am sure some of you are thinking that your personality is ingrained.  It’s how you are.  But as someone who has seen her own personality evolve over the years, I am convinced you can work with who you are and by knowing how to accent the positives of it, bring out a more engaging personality.

Attributes of an engaging personality include:

optimismOptimism It feels good to hang out with someone who has a positive approach to life. This doesn’t mean a Pollyana who believes life is wonderful no matter what happens.  It’s a person who doesn’t focus on the negatives but deals with them by seeing them as “chopportunites” – challenges that can be turned into an opportunity (click the word to see the original post).

But perhaps you are a pessimist.  What can you do about that?  It’s who you are, right?  Face it, living with pessimism isn’t pleasant.  Even for the pessimist.  So take one page from the optimist and find the “chopportunity” in a given situation.  Change your mind set.  Affirmations seem too corny for most pessimists, so instead try “I can handle this.”  It’s not a ringing statement but it moves you from looking at whatever is occurring with a sense of despair.  With practice you will get better at it.

Introvert/Extrovert – Oddly both can be leveraintrov-extrovged to animate your personality.  If you are a librarian and an introvert you can’t retreat from being with people.  What you mean is that you don’t initiate a contact.  But introverts are great at listening and that is very attractive to others. Use this in a focused way and people respond.

If you are an extrovert, the caution is to “curb your enthusiasm.” Enthusiasm can be infectious, but it only work if you aren’t overpowering others with it.  Rein it in a bit and give others a chance to respond.

empowerEmpowering – As AASL exhorts in Empowering 21st-Century Learners, one of the things you do is to empower your students—and teachers.  In addition to giving them the skills they need, you can also empower others by recognizing their accomplishments and cheering them on.  Quite different from empty complements such as “good job,” this is specific.  You might say, “that was a very creative use of this technology” or whatever else they did.

Teachers and students need to be validated as much as you do.  Many don’t see where they are special.  Those with a positive personality know how to make others feel good about themselves. It ties to the Tom Peters quote, “Leaders don’t make followers; they create more leaders.”

inclusiveInclusive – What pronoun do you use most?  Listen to yourself. If you are saying “I” very frequently you can easily be viewed as egocentric.  It’s not about you.

Start thinking, “We are all in this together.  Together we can make things work better.” It’s important that you identify with the faculty.  So it’s “we teachers” not “you teachers.”  Your language will affect how others start viewing you.

In addition, as a librarian you should have plans at least in the back of your head for how to improve your program.  You can’t do it alone.  When you are inclusive you build the basis for a team. Using the other aspects of personality, your team will be ready to work together with you.

And finally the “Plus”

Related to personality but not exactly the same thing is Charisma.  When you think of charismatic leaders you might name President John F. Kennedy, President Ronald Reagan, Reverend Martin Luther King, Jr., Mahatma Gandhi, and others.  Not everyone liked them but a large segment of the population did and followed them, glad to help them achieve their goals.plus

To be sure there are negative charismatic leaders and they have successfully led their people down dark paths.  However, I trust you are not heading in that direction.  The fact is charisma is a powerful leadership attribute.

You might think charisma must be innate, but like any element of leadership it can be learned. LaRay Que wrote a blog post on her website called 6 Ways to Become a Charismatic Leader. Among the things she talks about is how to win the hearts of followers – an important lesson for librarians who want to get support from their teachers and administrators.

She also explains how to use story.  We have been focusing on this increasingly, but she brings an additional thought to it. Her last point is on how to create a strong persona.  By polishing your personality and recognizing your own skills and strengths you can do it.

So how is your 21st century PQ?  Where does it show up in your relationships?  And what how can you make it more engaging?