
This is the season for gratitude, making it the perfect time to incorporate it into your leadership toolbox. We may not have a lot of ways to reward people for a job well done, but expressing gratitude is easy once you get started doing it, and it leads to huge returns.
There are lots of ways to notice what you have to be grateful for and, from that, what you can acknowledge others for. I live this by keeping a gratitude journal. I record three things for which I am grateful every day. Some are small – such as the manager at the place where I go to fax who gave me a discount – and others are large – like my health. After my list of three, I add one way I give back such as contributing to the community food bank. Some of my give-backs are smaller, such as curating and sharing articles of interest to school librarians or offering a meaningful compliment.
It turns out that expressing gratitude is more than a good way to get along with people. It is biologically beneficial, as Scott Hutcheson explains in his article, The Most Overlooked Performance Hack? Gratitude. His post describes the physical benefits as well as why it is so often neglected. Here are the facts that support his claim:
The biology of gratitude – Hutcheson says, “by retraining the brain to focus on what’s working rather than what’s missing. The effects ripple through mood, motivation, and even physiology.” I have long believed and seen that the world is like a mirror. When you smile at it, it smiles back. Apparently, it also triggers the production of the powerful neurochemicals, dopamine and oxytocin, resulting in motivation and trust. Both are vital in our dealings with students, teachers, administrators and any with whom we interact. The result is the recipient enjoys working with you, leading to increased opportunities to build on. Studies show that meaningful gratitude makes people feel fulfilled. Gratitude calms stress and increases our empathy and willingness to work with others. In other words, recipients feel positive which increases their satisfaction with life. I personally find that by taking the time to appreciate all I have going for me, the problems I face feel less heavy, and I can honestly face the world with a smile.
Why gratitude disappears at work – We live in a world that evaluates rather than appreciates. Our feedback comes from observations, and there is little or no appreciation unless we achieve some type of reward. As Hutcheson says, “gratitude functions like exercise. It only works if it’s consistent.” Probably the best principal I ever worked for would send a “kudos” email to the whole staff to acknowledge a teacher for doing something great or getting a grant or award. It felt so good to be noticed and appreciated for one’s work. Additionally, it built staff connection and support. We would invariably compliment the teacher who earned the “kudo” knowing that we too might be similarly acknowledged at work. This appreciation and its benefits outside of evaluations.
With my additions, here are the three types of gratitude Hutcheson:
- Relational gratitude: This is direct-to-one thanks. Make it specific. Hutcheson says it builds trust, and as I often state, trust is the foundation of relationships.
- Reflective gratitude: Build in time at the end of a cooperative or collaborative project to reflect on what worked and what can be improved. Acknowledge how the other person, usually the teacher, helped you do your job and contributed to success.
- Restorative gratitude: There is a place for gratitude when the project didn’t succeed as well as planned. Our colleagues are under as much stress as we are. It matters when we let them know we recognize their challenges. Point to what was learned in the process. If appropriate, suggest where you can do more of the heavy lifting next time, but only if you think that won’t stress you out.
The leadership advantage – Your “goal is to make gratitude habitual rather than performative.” Try keeping a gratitude journal to exercise that “muscle.” Practicing gratitude does not require extra work, and the benefits it brings to your leadership is immense. People like being and working with a person who is grateful and acknowledges it.
When you practice gratitude, you benefit as well. It gives you a more positive mindset in the midst of the challenges and stresses you face. I’ll end this blog by saying thank you to you, my reader. I appreciate your recognizing my passion to help make school librarians be viewed as an invaluable element in the success of students and teachers.







