Start at the End to Gain Support

TLDR. Have you come across this acronym? It stands for “too long; didn’t read.” It’s a warning given by the author, frequently followed by a summary, if they are concerned people might skip what was written. We are flooded with information without enough time to take it all in. You must have heard someone say, “Get to the point already?” Or said it yourself on occasion.

So what’s the solution?

Share your point – your end – at the beginning. When you make your point early, people know where you are heading and have a reason to focus quickly. We tend to build our argument to show why approving it is important and make the “ask” at the end. John Millen in his blog The Biggest Presentation Mistake Smart People Make explains why this approach rarely works and how to reverse the sequence of your requests.

These are his four steps with my usual connections to our school world:

  • Flip It: Start with the bottom line – Millen observes if you start at the end, even if people don’t have time to read the full message, they know what your point is. Think about wanting your principal to approve a project. You tend to build toward that idea, showing how well thought out your proposal is. Your principal is pressed for time. If you start at the end, letting them know what you want to accomplish, they are going to be listening for your arguments even if their first reaction is to reject it.
  • Executives think inductively – This is true for all decision makers. They are as much under stress as the rest of us, maybe more. But putting your ask first, your focus becomes: What I am proposing; three reasons why and how I will do it, and, finally, what questions do you have about it? Simple and fast. I have always recommended you keep meetings with your principal brief. This is how to do it.
  • Data builds credibility. Clarity builds influence. – We are so accustomed to “showing the data” we forget it needs to be put in an understandable context. Give the context – the result – first. Then share keep the data short and clear, using language that is understood by the listener. Millen recommends the order of information should be:
    • What’s the problem?
    • What’s your recommendation?
    • Why should they care?
  • A simple shift, a big payoff – Move more a deductive approach to giving information to an inductive approach. For example, instead of talking to you principal about genrefication like this: “I have been reading about the success many libraries have had by genrefying their fiction collection.” Use an inductive approach starts with showing a benefit to students and say, “I want to arrange the fiction collection by genres, allowing students to find books by subjects and focus rather than solely by author to help them get what they need quicker.” The difference is striking.

Millen concludes by reminding us to give listeners “the point, not the process.” Most recommendations and ideas are turned down because our audience got lost in all the information we offered, and they lost a connection to the outcome.

Don’t forget to try this with students, so they know from the beginning how your instruction will help them, and with teachers, so they immediately see the benefit of a collaboration. Even with presentations, if you give your audience the end results, they will remain more engaged in your topic to see how to get there. Start with the end in mind and you will lead your audience to the goal you’ve set.

Tips To De-stress

Are you stressed? That’s a really rhetorical question. Who isn’t these days? Even during summer break, and having the chance to take care of yourself, you’re likely thinking about what’s to come and what’s happening in the world around you.

The fact is stress is taking a toll on your body and your relationships all the time. And we can’t afford that. We have too many people who need us at our best – or close to it. Including ourselves.

In 10 Leaders, 10 Ideas for Lowering Stress, Amber Johnson synthesizes the ideas of ten businesses leaders, all feeling high stress. She divides the ideas into three categories:Work Strategies, Physical Strategies, and Mindset Strategies. I will add my library world adaptations to the business world view and hope that we all find way to lower our stress:

Work Strategies

Fix the root of the problem – Is there a way to fix the deeper causes of your problems. It’s not easy, and it may not be obvious, but it’s worth considering. You can’t change the political climate, for example, but you can find support and advocates for your work and collection. Make a list of a few things you can do. Get creative. Have you tapped into the resources offered by your state library association and the national library associations?

Let go of the little things – There are some things that are urgent and need energy and attention. But what doesn’t? Johnson asks what can you pause? Do you have to work through lunch? Would a walk or time chatting with school friends energize you more for the rest of the day? Think of ways to turn your brain off for a while and relax. And look for these places outside of work too. Can you get someone to clean your house? Mow the lawn?

Find your plug-and-play patterns – How have you handled stress in the past that worked? For me it’s winning an X number of computer solitaire games. Chances are things that worked previously will help you again.

Physical Strategies

Take care of your body – You know stress takes a toll on your body. It’s at the root of numerous medical conditions. Look for ways to actively start taking care of yourself. Get to bed earlier. Cut down on the frequency of junk food and choose healthier foods. Exercise or at least stretch a given number of minutes each day. If that’s too hard at first, do it for two or three days in the week. Start small and build.

Work with your senses – Johnson recommends the “54321 technique”: name 5 things you can see, 4 things you can touch, 3 things you can hear, 2 things you can smell, and 1 thing you can taste. What it really does is getting you to breathe and centers you in the moment rather than worrying about the past or being concerned about the future. When stressed our breaths become shallow, and we don’t get enough oxygen to our brain making the challenge worse.

Find ways to play – Those with young children or pets can do this easily. I love doing Wordle every day and posting my score on Facebook. My friends comment with how they did. Are you reading for pleasure? Is there  a hobby or craft you’ve dropped or want to pick up? Joy and fun can help alleviate stress.

Take a getaway – Weekend vacations are great for some. I love having a dinner or even a lunch with friends. A change of scene can make a big difference.

Mindset Strategies

Take care of your mind – Our minds are so powerful and the stories we tell ourselves have a huge impact on our wellbeing. As I have said in the past, I keep a Gratitude Journal where I record daily three things for which I am grateful and one way I give back. I also have a container with a small note pad in it. Whenever something wonderful happens to me or my family, I write it along with the date on a paper from the notebook, fold the paper, write the date again on the folded sheet and put it in the canister. On New Year’s Day, I take out the sheets, arrange them in chronological order, and read them to discover what a great year I had.

Draw boundaries – Johnson mentions ending your day by a certain time. I do that and also don’t take messages from my landline util the end of the day. To do this, you’ll need to know the boundaries, set the boundaries, and then keep them. This may have a bit of a learning curve, so give yourself some grace during the process.

Find the mantra that works for you – Whether it’s an affirmation or a simply a sentence that grounds you, as librarians, we know the power of words. Find one that works for you and pull it out when you need it. I remind myself of a story with the closing line, “This will change.” I also am using the words on a bracelet I was given as a birthday gift, “You Can.”

Stress is not going to magically disappear, so it’s imperative to find the coping strategies that work for you. Notice the ones you’ve been using – and if they’ve been working. If you need new ones, then add to your collection. For me, it always helps when I can find ways to laugh and find the joy in my life. You deserve that, too!

Humility as a Superpower

Humility: A modest or low view of one’s importance. Humbleness. Freedom from pride or arrogance.

What was your first thought when seeing the title for this blog? Was it confusion? Understandable because it sounds counterintuitive. I write and present often about leadership and discuss power. So where does humility fit in? In a world where rampant ego is projected as a superpower and proof of leadership, humility seems to lurk in the shadows, frequently associated with religious values.

And yet… there is more to humility in good leaders and leadership than you think. In Humility as a Psychological Task for Leaders, Dr. Paul J Dunion describes humility as a hidden treasure and identifies the five tasks necessary and then lists the benefits. These are the tasks he gives along with my suggestions for how we might incorporate them into our leadership:

  1. Gaining comfort with one’s limits – None of us are perfect. We all have strengths and weaknesses. Know both. When you accept that you have weaknesses, you can ask for help in those areas. I am a big picture person and tend to overlook what seems like obvious details. I usually check with someone who can help me see what I missed.
  2. An increased acceptance of their imperfection – It’s embarrassing when we notice we’ve made a mistake or overlooked something. But this is both normal and acceptable. Dunion says those who have “exaggerated expectations of achievements (get) caught in striving for perfection.” And since that’s unachievable, it becomes exhausting and detrimental to success.
  3. Radical accountability – Admitting mistakes is hard. It can make you feel you aren’t good enough. One form of accountability is accepting and owning the mistakes you make. A second, which Dunion recommends, is to practice gratitude instead for all the help you have received and for the help you will need in the future.
  4. A heartfelt commitment to be rightsized – Too often, we try to project we don’t have weakness because we want to appear confident in dealing with the increasing demands of our jobs. Don’t inflate yourself, your abilities or your accomplishments to keep up with expectations. Neither should you downplay and make what you have done smaller as a way to not be noticed. Either will get you in trouble down the line. Being rightsized is “a measure of (your) competencies, (your) shortcomings, and the true nature of (your) achievements.”
  5. A capacity to appreciate and acknowledge the strengths and accomplishments of others– It doesn’t make you “less” when you acknowledge what someone else has accomplished. If you acknowledge a teacher, you are likely to build or strengthen your relationship and role as a leader. When it’s a librarian who has done something special, that person can possibly help you achieve the same.

And here are his Benefits:

  • Leaders can access a capacity to offer inclusivity, empathy, and inspiration – Which is how we want to be with our students and teachers.
  • Leaders begin to experience a refined sense of security as their limits and mistakes are welcome – Having acknowledged you aren’t always right, makes mistakes unthreatening.
  • Leaders experience a deepened sense of being trustworthy – No matter how you try to hide mistakes, they are recognized by others (and yourself). Being honest about mistakes build trust.
  • Humility allows leaders to be less competitive with colleagues and more able to acknowledge and appreciate their strengths – Honestly knowing your strengths – and weaknesses helps you see more realistically.
  • As humble leaders are honest and define themselves as okay with their shortcomings, their cultures take on more psychological safety – It makes it easier for your colleagues and students to acknowledge their mistakes making everyone feel safer.

You have a big job and many people need you. Don’t try to be perfect. Accept your limits along with your achievements. Work on giving your best and continuing to be the lifelong learners you are as a librarian.

Productive Procrastinating

Maybe the title seems contradictory, but for many of us – procrastinating is something we can’t stop. So what if there was a way to use it to support our goals.

Because, there’s always something to do. Even summer vacation isn’t fully a vacation. There are conferences to attend. Webinars and e-learning to improve skills. Books to catch up on for pleasure and professional reading. How have you done so far with those plans?

Even in retirement, I’ve had things to do. I’m just back from Philly where I went to the ALA Conference and learned more than I expected. I also achieved a goal I had of making contact with some colleagues about being an adjunct for their university. Then I returned to a full plate. I looked at my to-do list and got started finishing a book and updating a course I will teach in two weeks.

But my plans unexpectedly stalled when I discovered I needed help from the school’s IT department, who weren’t available because of the July 4th weekend. Instead of jumping directly into editing the book, I decided it was time to take a break. I felt a little guilty about it, until I reminded myself of Kris Ann Valdez’ blog article Can Procrastination Actually Boost Your Productivity and Creativity?  

Valdez quotes cultural strategist, Margaret Ricci who says after years of grappling and hating procrastination, she now embraces this time, noting “the time she spends incubating her ideas before her deep work begins ultimately benefits her outcome.” But there is an obvious negative effect of procrastination. If you keep doing it, the tasks will never get done.

The idea proposed in the article is to give a structure and balance to work and procrastination. You do both in in short sprints. First, you need to know the deadline (or set one). That gives you an important parameter. Then, determine what steps are necessary to reach completion. Then allow yourself a break when you complete a step.

I know I will play solitaire once I complete this blog. Depending on what needs to be done by when, I will allow myself only a set number of winning games before returning to the tasks. Some of you procrastinate by turning to your phone or social media. If you set up a structure for how much and how long, you will get back to work after the time you allowed for it.

The article by Valdez recommends using Fuel, Focus, Flow, to increase your productivity levels.

Fuel Know how your energy level grows and depletes during the day. I know I am most creative in the morning. I couldn’t write a blog or a new chapter in a book if I started in the afternoon. Be aware of what you need to increase your energy level when it dips. Coffee or a snack is a simple possibility when you need a boost. Where does joy come in for you? I track all wins (like getting the blog done) in my success journal. Start one if you think that will energize you.

Focus – The article recommends gamifying working by doing something like seeing how much you can do in ten minutes. I estimate how long it will take me to write or edit something. I check on how I am doing, but it’s fine if it takes me longer. It still gets done.

Flow – Physical movement increases dopamine, the reward neurotransmitter. Fidget tools or walking pads allow for movement while staying at your desk. Heading out to walk frees my mind from clutter, and I can dictate ideas into my phone. And when I get new ideas or see how I can do something differently, it helps my mental well-being. What is your preference?

Valdez’ article concludes with these words of wisdom, “The goal isn’t to eliminate procrastination It’s to contain it, learn from it and use it as a signal.” If you can’t stop procrastinating, find a way to use it instead. With that, this blog is complete. I am going to play solitaire until I win one game.