Posted on by hildaweisburg

Gratitude is a Leadership Skill

This is the season for gratitude, making it the perfect time to incorporate it into your leadership toolbox. We may not have a lot of ways to reward people for a job well done, but expressing gratitude is easy once you get started doing it, and it leads to huge returns.

There are lots of ways to notice what you have to be grateful for and, from that, what you can acknowledge others for. I live this by keeping a gratitude journal. I record three things for which I am grateful every day. Some are small – such as the manager at the place where I go to fax who gave me a discount – and others are large – like my health. After my list of three, I add one way I give back such as contributing to the community food bank. Some of my give-backs are smaller, such as curating and sharing articles of interest to school librarians or offering a meaningful compliment.

It turns out that expressing gratitude is more than a good way to get along with people. It is biologically beneficial, as Scott Hutcheson explains in his article, The Most Overlooked Performance Hack? Gratitude. His post describes the physical benefits as well as why it is so often neglected. Here are the facts that support his claim:

The biology of gratitude – Hutcheson says, “by retraining the brain to focus on what’s working rather than what’s missing. The effects ripple through mood, motivation, and even physiology.” I have long believed and seen that the world is like a mirror. When you smile at it, it smiles back. Apparently, it also triggers the production of the powerful neurochemicals, dopamine and oxytocin, resulting in motivation and trust. Both are vital in our dealings with students, teachers, administrators and any with whom we interact. The result is the recipient enjoys working with you, leading to increased opportunities to build on. Studies show that meaningful gratitude makes people feel fulfilled. Gratitude calms stress and increases our empathy and willingness to work with others. In other words, recipients feel positive which increases their satisfaction with life. I personally find that by taking the time to appreciate all I have going for me, the problems I face feel less heavy, and I can honestly face the world with a smile.

Why gratitude disappears at work – We live in a world that evaluates rather than appreciates. Our feedback comes from observations, and there is little or no appreciation unless we achieve some type of reward. As Hutcheson says, “gratitude functions like exercise. It only works if it’s consistent.” Probably the best principal I ever worked for would send a “kudos” email to the whole staff to acknowledge a teacher for doing something great or getting a grant or award. It felt so good to be noticed and appreciated for one’s work. Additionally, it built staff connection and support. We would invariably compliment the teacher who earned the “kudo” knowing that we too might be similarly acknowledged at work. This appreciation and its benefits outside of evaluations.

With my additions, here are the three types of gratitude Hutcheson:

  1. Relational gratitude: This is direct-to-one thanks. Make it specific. Hutcheson says it builds trust, and as I often state, trust is the foundation of relationships.
  2. Reflective gratitude: Build in time at the end of a cooperative or collaborative project to reflect on what worked and what can be improved. Acknowledge how the other person, usually the teacher, helped you do your job and contributed to success.
  3. Restorative gratitude: There is a place for gratitude when the project didn’t succeed as well as planned. Our colleagues are under as much stress as we are. It matters when we let them know we recognize their challenges. Point to what was learned in the process. If appropriate, suggest where you can do more of the heavy lifting next time, but only if you think that won’t stress you out.

The leadership advantage – Your “goal is to make gratitude habitual rather than performative.”  Try keeping a gratitude journal to exercise that “muscle.” Practicing gratitude does not require extra work, and the benefits it brings to your leadership is immense. People like being and working with a person who is grateful and acknowledges it.

When you practice gratitude, you benefit as well. It gives you a more positive mindset in the midst of the challenges and stresses you face. I’ll end this blog by saying thank you to you, my reader. I appreciate your recognizing my passion to help make school librarians be viewed as an invaluable element in the success of students and teachers.

Posted on by hildaweisburg

I Believe In…

How did you fill in the next word? There are many good answers to that question. But you are likely not to have thought of the one you should. The sentence that will serve you best as a leader is, “I believe in Me.”

In my soon to be published book, I identify nine attributes we need to have and employ in our three communities to thrive in these (and even simpler times). The first of the three communities is ourselves. We live in our heads. What we think shows up in how we interact with others.

The very first of the attributes is Confidence which gives us the self-trust necessary to do everything else. In her Middle Web article (a website all about Middle Grades!), Self Trust: A Leader’s  Most Valuable Tool, Jen Schwanke, Ed.D. concurs with my thinking and explains why this is so important. In her book Trusted she writes about how leaders need to be trustworthy and trust willing. “But the final chapter in the book deals with one relationship many leaders often neglect: the trust we have with ourselves…. Cultivating self-trust isn’t just a nice idea — it’s essential for our well-being.” She offers four ways to build it. Here they are with my usual tweaks:

  1. Lead with a mix of confidence and humility – Take an honest look at your knowledge of what your job entails. You know how to do it. Draw on that knowledge to build your confidence. Your students and colleagues recognize your ability and count on it. At the same time, self-confidence doesn’t mean you know it all. You can learn almost as much from your students and their projects as they do. Teachers will give you insight into their subject areas. Your principals, good and bad, can teach you much about leadership. When you recognize this, people are more comfortable working with you.
  2. Manage our emotions and don’t rush to react – Responding fast to a new issue doesn’t mean it’s the best approach or plan. The fires we are rushing to put out are not physical fires. We don’t need to save lives. Think first. Check with your PLN or mentors for more ideas. And as Schwanke points out, each time we successfully manage a crisis, we build our confidence and self-trust.
  3. Consider all perspectives when making decisions – Our world isn’t neat and tidy. Changing one thing will affect something or someone else. Schwanke cautions us to recognize, “we may not know the full story.” She further adds that remembering this “prevents impulsive judgment and allows us to gather more information. It builds trust with others because it sends the message that we won’t be impulsive, that we won’t always take one particular side, and that we care about all perspectives.” Notice your biases and be willing to learn.
  4. Give credit away – I deeply believe in this. When you give credit away, you get it back many times over. Remember, the job of a leader is to build more leaders. A teacher who now feels confident and comfortable with you will seek you out in the future and recommend you to other teachers. A principal who recognizes how you have strengthened their reputation with their bosses is more likely to listen to your requests for funding. As students see their own successes, they feel more confident in tackling more challenging explorations.

Confidence and self-trust are at the root of your ability to grow and thrive. You have what it takes. Believe in yourself and watch as others do, too!