Walk Away and Get More Done

School librarianship has always been a demanding job. We work with the entire school community, keep current on the latest technology and its potential impact on our teaching, and manage the library environment. The last alone can be daunting with people dropping in while you are leading a class, creating bulletin boards and displays, getting books back on the shelves, sending notices to students, and writing reports to the principal. Just reading this list is exhausting, and it doesn’t include the pressure from book banners and the negative political climate.

You need to be the Energizer Bunny to get it all done. And therein lies the problem. How many of you don’t take a break? How can you when it feels like there is no time? You probably even eat lunch at your desk, if you do eat lunch, and jump up whenever someone needs you. You come in early. Stay late.

But an exhausted leader doesn’t plan well and is not truly efficient. As Larry Robertson says in his SmartBrief article, Want to be a better leader? Walk away, you need to take a break. Easy to say, but how do you do it and get everything done? Here are his thoughts along with my usual additions.

The power of walking away – According to Robertson, and my own experience, walking away allows you to see more. When you are so focused on doing what’s next, you lose that broader perspective. It’s the reason I always recommend making a point of entering your library (and the building) one day a week as though it were the first time you walked in. How does it look? When you are concentrating only what you have to do first or on the library, you can miss what is happening in your school. Stepping back allows you to see the bigger picture.

Misunderstanding what walking away means – It doesn’t mean abandoning what you are working on, it means clearing your brain. You are planning to create a new genre category and are frustrated by the logistics of it. You are getting up to speed with a new technology and are stuck. Do something else. The break clears your brain and gives you new impetus to get the task done. Walking away can also be more literally true. Sometimes your job, and particularly the administration can be draining the life from your passion. When I had a superintendent announce her retirement, I knew that my difficult principal was going to become a bigger problem. I defined what I would need in a new place, travel, library environment, school culture, and successfully job hunted. The move opened new opportunities that more than made up for my loss of tenure.

The simple practice any leader can develop – Robertson says go to lunch. As I mentioned, many of you are eating at your desk. You aren’t proving anything by being chained to your desk – or library. He also recommends going for a walk. That’s a practice that keeps me energized. My eyes stretch when I am not so narrowly focused on a screen. I get to breathe fresh air. I speak to different people along the way, and. I return with more energy and a better frame of mind.

Working without a break doesn’t work. Finding ways to stretch your body and mind by stepping back from what you’re doing both during the day and when you’re away from work. This gives you an opportunity to recenter and bring your positive mindset back with you. Then your whole body becomes more welcoming to others and better able to plot any new directions. You have become a better leader by simply walking away.

And now, I am going for a walk.

SOAR When Speaking to Your Principal

You need to have a relationship with your principal in order for your library to thrive. So how is that relationship going? Do you have a strong, positive one where your principal supports everything you do? Or do you have one who claims to believe in libraries but is not fully aware of how they have changed. Maybe your principal feel you are not very valuable and a drag on the school budget. If you and your principal share common values about what the school library is and needs to be, you don’t have a problem. But if your relationship falls into the second or third category, how do you change it to be more like the first one?

In their article Dealing With a Difficult Boss for Psychology Today, Wes Adams and Tamara Myles write about the importance of “managing up,” ways to deal with managers who are challenging and/or unproductive. Many of us have experienced difficulties in getting through to principals who hold to preconceived ideas and attitudes about libraries. Adams and Myles recommend a SOAR approach to open communication. This may help to build that important relationship. Here’s their explanation of putting SOAR to work along with my usual tweaks to align it more in our education world:

S-Shared Goals – Start by drawing on what you have in common. Students are at the core of what you both care about and support. But there are other common areas you might address, such as keeping parents included in their child’s education or supporting the mandates of the Superintendent of Schools who is concerned about test results.

O-Opportunities – Point to what can be used to reach those common goals. You both want the school budget to pass. Look for ways to show the value the library brings. Your library can be a perfect location to welcome the business community. They can be invited to share the skills of their trade with students in a related class, such as a business class or a course on future careers. They might also be willing to sponsor an author visit which in turn would bring the local newspaper to cover it, giving the business publicity and the school some vital community visibilily.

A-Alignment – Turn these opportunities into a true conversation by drawing you principal into the discussion. What do they like about what you have presented? What questions do they have? Do they have recommendations for improvement or modifications? Don’t become argumentative with any of their proposals. This is a time to see how to incorporate their suggestions, deepening your professional relationship.

R-ResultsShare your goal for the outcome of whatever you have proposed. Let the principal know you will be keeping them posted on how things are going. Make sure they know both the progress and final results. You can do it in meetings or via email. Be open to their responses. If you don’t hear from them after emailing them, schedule a brief meeting.

Adams and Myles further recommend that “when the project is complete, remember to tie the results back to those same priorities and goals to build credibility and gain influence. Doing so consistently reminds your [principal]that you are delivering, which earns trust.” And as I keep saying, trust is the foundation of relationships.

Your relationship with your principal is vital to your long-term success, maybe even your job security. The more your principal sees you as making them look good, the faster and more willing they will approve your next proposal. You will be seen as a valuable leader and the library will thrive.

Your Inner Voice Is Speaking Out Loud

Do you talk to yourself? Probably. Most people do whether we realize it or not. While these silent talks are about a lot of things, much of our inner conversations are about ourselves. So, here’s the important question: Do you speak kindly or harshly?

The truth is we are far more insulting of ourselves than we ever would be with anyone else. This would be bad enough if our internal diatribe remained silent, but we are unknowingly broadcasting these thoughts in our interactions with others. And the messages we are sending out keep us from reaching our full potential as leaders.

Suzy Burke, Ryan Berman, and Rhett Power deal with this common syndrome in their article, 5 Proven Self-Talk Strategies to Strengthen Leadership. In their opening, the authors state: “Leading others starts with self-leadership.” It always starts with you. You are the face of the library. Others take in the messages you send and, from there, they decide if you are sure of your goals and know how to get there. Yu are telling them, intentionally or not, whether they should trust you.  And trust is the foundation of relationship, which in turn leads to the cooperation/collaboration and advocacy you need.

Here are their five strategies along with my tweaks which makes their business focus more appropriate for us:

  1. Self-talk is the hidden saboteur of leadership. In the authors terms, we are involved in worry-wars on many levels and almost constantly. The current Worry War is, for most of us, the societal/political one which has turned the librarians and libraries into prime targets. Additional wars involve budget and staff cuts along with personal ones including financial stresses, family relationships, responsibilities, and whatever else is going on in your life. When any one of these areas show up, your self-critic starts talking and the negative talk adds to the worry.
  2. Every leader has a monster. Many of us, me included, see how talented, skilled, and resourceful other librarians are. We compare and see ourselves as falling short of them. But that comparison is a monster lying in wait. The authors say, “That voice doesn’t just shape your day, it shapes everything.” It shows up in how you hear, what you believe of yourself and how you respond. You do not want to leave this “monster” in charge of your work.
  3. Your mindset isn’t fixed. As lifelong learners, we understand this. Many of us have successfully changed a negative mindset into a positive one. The authors acknowledge that since you will never keep the negative mindset away forever, they offer a three step approach to make the need shift: Catch – Identify when a monster is taking over. Your anxiety is one way to recognize its presence; Confront – Challenge you mindset with facts. For me, it’s when the word “never” is in my thoughts:, Change – Now reframe the thought with a more positive, truthful one.
  4. There is more than one type of monster. – Just what you needed to hear.  According to the authors we must deal with these five monsters:
    • Catastrophizer -This is going to be a disaster.
    • Always Righter – This needs to be perfect, and I’m never going to get it right.
    • Mind Reader –  I know how you are going to react to this situation.
    • Over-generalizer  – This didn’t work, and it’s all downhill from there.
    • Should-er – I should have known better. And now of course, it’s too late.

      The more practice we have spotting each of these monsters within ourselves, the better we get at not letting them be the ones to lead.
  5. Self-talk can be your leadership plutonium. – When you know how to reverse (or lower the decibel level) of negative self-talk, you power up your leadership. While we are talking to ourselves, our bodies are sending out the message of our thoughts. Our face, arms, and tone of voice combine to tell the world what we are thinking—and what monster is in charge. This is why that earlier quote, “Leading others starts with self-leadership” is so important to remember.

Leaders keep growing and learning new skills. Have you seen yourself here? If so, this can be an important lesson for you to incorporate into your leadership. Your interactions students, teachers, administrators, and others you interact with will be more productive as a result. And you might just find yourself feeling better overall!

Lead Like a Politician

Did the title make you pause? Did you want to reject it? These days, most people have a negative view of politicians, but like them or not, they do lead. And they are able to get people to vote for them.

As school librarians we need to get out the “vote” for us. Whether it’s our students, teachers, administrators, or parents, we need their support and recognition of our value to them. In Jed Brewer’s article, “You Are a Politician: Four Lessons From Local Politics That Make for Better Organizational Leaders,” his lessons for business leaders apply equally well to our ability to be leaders in our educational setting. Here are the four for you with my tweaks.

  1. It’s About the Problem — Always – To be heard, you need to speak to the listener’s wants and needs. With students it’s usually about the grade or the inability to see the value in what they are doing. Hopefully, you are creating engaging lessons, giving learners agency in working on the assignment or project. Teachers want students to learn and do well on high stakes tests. Focus on what you can bring that will advance their goals when you suggest they do a cooperative or collaborative project with you. Your principal worries about the superintendent and the Board of Education and especially the budget. Keep them informed about student successes, sending them things they can use in their reports, such as pictures/videos of student creations tying them to state standards. Parents are always concerned about their children and how they are doing. Make sure they know how your LibGuide and website keep them informed and allow opportunities for them to access you. In dealing with all these different wants and needs, Brewer recommends you find opportunities to connect with each group to be sure you know what they see as their problems and concerns.
  2. Nothing Beats the Personal Touch — Ever – Getting to know students individually is a challenge for us, but it is important to keep working at it. Offering coffee and snacks for teachers is a tried and true way to bring them in and get an opportunity to talk one-on-one. While sending regular reports to principals is necessary, also invite them in when kids are working on projects so they can see the work in action. Also, make sure to have some face-to-face time with your principal. Ask them for their opinion on where they want to see the library go. Be prepared to respond positively but provide data where necessary to correct any negative ideas.
  3. No One Succeeds Alone — Really Draw on your PLN, your Professional Learning Network. Between the national and state library associations as well as the social network and people you follow, you have ample “partners” in creative ways to address your own wants and needs. Build your own support team so that when things become challenging, you have resources and places to go.
  4. Compromise Is Success — Truly – Important goals aren’t achieved quickly. Trust and relationships need time to build. Even if you have done all the proper preparation, you won’t likely get a complete acceptance of anything you propose. That’s where negation comes in. If you get a partial buy-in, it means they see things they like in what you are saying. Modify, tweak, or do whatever is appropriate for achieving your goal, and then come back. I had a superintendent who once told me her first answer was always, “No.” If someone came back, she could be sure they were serious. Keep looking for new avenues – break a project down into a several year plan, show short and long term benefits, offer ideas for modifications.

Brewer concludes by telling business people they are politicians. This is true for you, too. You have to meet the needs and wants of diverse groups. By using the skills of a politician, you and the library will grow and thrive.

Quality Answers Require Quality Questions

Rhetorical questions are those with such obvious answers no one needs to respond. Simple questions get one word or even one syllable answers. If we want useful, useable answers, we need to ask better questions. Even if we fear a negative response. We cannot build the collaborative relationships we want or improve what we’re doing if we don’t ask questions that give us quality answers. Even if we don’t always like those answers.

Asking quality questions gives us information. “What would you want to do differently next time?” rather than “What did you think?”. If you’re in the midst of a project with students, ask “What was the hardest part of this so far?” In building a connection with your principal, ask, “What would you like to see changed about the library?” Here, you may want to get a little more specific based on your purpose is for this discussion.

In his article, Asking the right questions, Paul Thornton offers eight tips on how to ask questions that get quality answers. As he is addressing the business world, I will add my comments to show how to use the tips in our education world.

  1. Be clear about your purpose Everyone, even students, are pressed for time and often under stress. Get to the point quickly. See the sample questions given above for suggestions on doing this.
  2. Prepare in advance – This is not the time for improvisation. Once you know the purpose you can decide what questions you plan to ask. In what order? Have them written down. Limit the number to no more than three and memorize them.
  3. Ask one question at a time – Whomever you are talking to needs time hear what you said and form an answer. And you need to be listening to each response. Your focus is on the information you are receiving, not rushing to ask your next question. Thornton reminds you not to ask rhetorical questions. You won’t get usable answers.
  4. Challenge assumptions – Whether you want students to think more critically, extend collaboration with a teacher, or enlighten a principal about how libraries have and need to change, we all carry a level of bias on what we think we know about the subject. Be clear about what you’re asking and don’t assume the basis/background of the answers you are being given.
  5. Connect ideas – Thornton says when asked properly and clearly, your questions will get your listener to gain new insights into whatever you are presenting. It will give them an opportunity. When it’s possible, connect the purpose of your questions (see the first item on the list) to your Mission Statement.
  6. Be comfortable with silence – If you want quality answers you need to allow people time to think. This goes back to Number Three. As you wait for the response, use the time to read body language to see where they are in the process. Giving people space and time to answer tells them you value their response.
  7. Encourage broad participation – With students, a pair/share exercise or having a group post their response on a whiteboard will allow you to see where the class is. With teachers, you might have them share several student projects in the library. A wider net gives you more answers and more information.
  8. Capture notes promptly – You want to have a record of what you were asking about and what the response was. Depending on whom you are talking to, it could be analog, digital, photo, or even a recording. In our fast-paced world, you could lose some information as you turn to the next thing. Give these answers the weight and time they deserve.

Improving the quality of your questions will help propel you forward in increasing the library’s value in the minds and behaviors of the populations you serve. What you learn in the process will be invaluable and further your growth as a leader.